<p>We are looking for a dedicated Customer Complaint Specialist to join a team on a long-term contract basis in Lake Mary, FL. In this role, you will play a key part in ensuring customer satisfaction by addressing concerns and providing timely solutions. This position requires strong technical skills and the ability to multitask effectively. This is a part-time opportunity at 25 hours/week.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and analyze customer information to identify the source of complaints.</p><p>• Direct complaints to the appropriate team for resolution.</p><p>• Communicate solutions and findings back to customers in a clear and precise manner.</p><p>• Utilize multiple systems and tools simultaneously to manage and resolve customer issues.</p><p>• Maintain accurate records of customer interactions and resolutions.</p><p>• Collaborate with internal teams to ensure complaints are handled efficiently.</p><p>• Enhance customer satisfaction by providing timely and effective responses.</p><p>• Draft well-crafted email correspondence to address customer concerns.</p>
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
<p>We are looking for a skilled Business Systems Analyst to join our team on a long-term contract based in Minneapolis, Minnesota. This position focuses on vendor management system support, data analysis, and process optimization to enhance workforce management. The ideal candidate will bring global expertise, strong analytical skills, and a collaborative mindset to support system updates, reporting, training, and stakeholder engagement.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and ensure the accuracy of data within the vendor management system.</p><p>• Troubleshoot and resolve system issues while escalating complex problems appropriately.</p><p>• Analyze system data to identify trends, enhance vendor performance, and improve compliance.</p><p>• Develop and maintain actionable dashboards and reports to monitor key workforce metrics.</p><p>• Provide training and support to users on system functionality and best practices.</p><p>• Facilitate vendor setup and integration with financial systems for global locations.</p><p>• Collaborate with vendors and resource managers to manage updates and provide system support.</p><p>• Conduct audits to ensure data integrity and compliance within the system.</p><p>• Recommend and implement process improvements to streamline workflows and increase efficiency.</p><p>• Validate invoices and assist in resolving discrepancies to ensure accurate payment processing.</p>
<p>We are looking for a detail-oriented Administrative Clerk to join our team on a contract basis in Honolulu, Hawaii. In this role, you will provide essential support by managing administrative tasks such as document handling, mail preparation, and digital uploads. This is an opportunity, with the potential for long-term arrangements depending on project needs. To apply for this role, please call us at 808-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Perform photocopying and scanning tasks to support document management.</p><p>• Organize and maintain files for easy accessibility and retrieval.</p><p>• Prepare bulk mailings, including stuffing and folding envelopes.</p><p>• Upload various documents to designated websites or online platforms.</p><p>• Assist with general administrative duties to ensure smooth office operations.</p><p>• Handle mailing processes efficiently, including preparing materials for distribution.</p><p>• Ensure all tasks are completed in a timely and accurate manner.</p>
<p>We are looking for a dedicated Bilingual Receptionist to join our team on a long-term contract basis in Memphis, Tennessee. In this role, you will provide attentive and courteous assistance to visitors, including processing record requests. Your ability to communicate effectively in both English and Spanish will be essential in serving the community.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring a welcoming and attentive environment.</p><p>• Process record requests with accuracy and efficiency.</p><p>• Answer and manage multi-line phone systems, directing calls to the appropriate departments.</p><p>• Provide clear and effective communication in both English and Spanish to address visitor inquiries.</p><p>• Maintain organized records and documentation related to visitor interactions.</p><p>• Direct guests to the appropriate offices or resources based on their needs.</p><p>• Collaborate with team members to ensure smooth daily operations.</p><p>• Uphold confidentiality and handle sensitive information with discretion.</p><p>• Monitor and manage visitor flow to maintain an orderly environment.</p>
<p>We are looking for a meticulous and organized General Office Clerk to join a team in Plymouth Meeting, Pennsylvania. This is a long-term contract position that requires strong attention to detail and multitasking abilities. The ideal candidate will handle a variety of administrative tasks to ensure smooth office operations.</p><p><br></p><p>Responsibilities:</p><p>• Verify the accuracy and completeness of forms before processing.</p><p>• Maintain and update spreadsheets for tracking purposes.</p><p>• Perform data entry tasks with precision and efficiency.</p><p>• Process change of address forms and income verification requests.</p><p>• Respond to inbound calls professionally and provide assistance as needed.</p><p>• Scan and organize documents to ensure proper record-keeping.</p><p>• Support back-office operations by managing files and paperwork.</p><p>• Collaborate with team members to address administrative needs.</p><p>• Utilize Microsoft Office applications, including Excel and Word, to complete tasks.</p>
<p>We are looking for a Front Desk Coordinator to join our team in San Francisco, California. This contract position involves providing administrative support for affordable housing operations, ensuring smooth day-to-day management of the property. The ideal candidate will excel in tenant relations, paperwork processing, and maintaining organized records.</p><p><br></p><p>Responsibilities:</p><p>• Conduct recertifications for tenants, ensuring compliance with housing policies.</p><p>• Interview applicants to assess eligibility for affordable housing programs.</p><p>• Calculate monthly rental amounts accurately based on established guidelines.</p><p>• Oversee building operations when the Property Manager is unavailable.</p><p>• Assist with housing applications, annual recertifications, and rent collection.</p><p>• Create and maintain detailed tenant files, waiting lists, and transfer lists.</p><p>• Perform administrative tasks such as typing, photocopying, faxing, and filing.</p><p>• Address tenant requests and disputes professionally while responding to building emergencies promptly.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Allison Jacques at Allison.jacques - at - roberthalf - .com with your word resume and reference job ID#*00419-0013292706*</p>
<p>We are looking for a dedicated Collections Specialist to oversee student account receivables for a higher education institution in NE Philadelphia, Pennsylvania. This role focuses on managing overdue accounts, collaborating with students and families, and ensuring compliance with institutional policies and government regulations. The ideal candidate will excel at balancing financial responsibilities with a student-centered approach.</p><p><br></p><p>Responsibilities:</p><p>• Monitor overdue student accounts related to tuition, housing, and fees, ensuring timely follow-up.</p><p>• Develop and administer payment plans in alignment with university guidelines.</p><p>• Collaborate with internal departments and external collection agencies to resolve outstanding balances.</p><p>• Maintain detailed and accurate records of all student account activities and communications.</p><p>• Prepare monthly reports highlighting delinquent accounts and collection efforts.</p><p>• Enforce institutional policies regarding registration holds, transcript restrictions, and financial clearance.</p><p>• Ensure compliance with federal, state, and university regulations related to student accounts.</p><p>• Educate students and families on financial responsibility and payment options.</p><p>• Recommend accounts for write-offs or legal actions based on established procedures.</p><p>• Assist the Student Account Services team during peak periods by processing payments and completing end-of-day tasks.</p>
We are looking for a highly organized and detail-driven Fiscal Clerk to join our non-profit team in Youngstown, Ohio. In this long-term contract role, you will play a vital part in managing financial operations, ensuring accuracy, and supporting compliance with organizational policies. This position offers an opportunity to contribute to meaningful causes while leveraging your accounting expertise.<br><br>Responsibilities:<br>• Generate and analyze financial reports to support decision-making and maintain transparency.<br>• Process payments to vendors, staff, and other stakeholders promptly and accurately.<br>• Conduct monthly reconciliations, including reviewing bank statements, credit card statements, and other financial records.<br>• Assist in designing and implementing effective financial management strategies.<br>• Maintain confidential financial records while adhering to organizational policies.<br>• Collaborate with the finance team to perform audits and ensure compliance with legal and internal guidelines.<br>• Handle accounts payable (AP), accounts receivable (AR), billing, and invoice processing tasks.<br>• Utilize financial software such as QuickBooks, Oracle, SAP, and Microsoft Excel to manage and report financial data.<br>• Perform additional financial and administrative duties as required.
We are looking for an experienced Medical Accounts Receivable Team Lead to join our team in Mt. Holly, New Jersey. This long-term contract position is ideal for someone with a strong background in medical billing, claims management, and collections. If you have a passion for ensuring financial accuracy and operational efficiency in healthcare, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee the daily operations of medical accounts receivable, ensuring timely and accurate processing of claims and collections.<br>• Manage and resolve billing discrepancies, appeals, and authorizations to maintain compliance and optimize revenue.<br>• Utilize accounting software systems, including Allscripts and Cerner Technologies, to streamline billing functions.<br>• Lead efforts in handling dynamic data exchange (DDE) processes for efficient communication and data sharing.<br>• Monitor accounts receivable to identify and address outstanding balances or payment issues.<br>• Collaborate with healthcare providers and insurance companies to ensure proper benefit functions are applied.<br>• Train and mentor team members on EHR systems and best practices in medical billing and claims.<br>• Develop and implement strategies to improve billing accuracy and reduce claim denials.<br>• Prepare reports and analyze data to track performance metrics and identify areas for improvement.
