<p>We are looking for a dedicated Customer Experience Specialist to join a client for a 6-month contract in Overland Park, Kansas. In this long-term contract role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing comprehensive support. This position offers an exciting opportunity to contribute to improving customer experiences while collaborating with internal teams to enhance processes.</p><p><strong>This is a Hybrid Opportunity- Monday's and Friday's remote, Tuesday's, Wednesday's, Thursday's in office. 8am-5pm.</strong></p><p><br></p><p>-Establish a working relationship with our customers by communicating via mail, telephone, or personally with customer or company employee by performing the following duties.</p><p>-Serve as a primary contact to clients, merchants and customers providing timely, accurate and comprehensive responses and resolution to common questions and issues regarding supported programs, systems, processes and procedures.</p><p>-Illustrate initiative; proactively contact customers and merchants to address issues (e.g: rejections, disputes, authorizations, technical needs, potential account issues, etc.).</p><p>-Dedicated to actively engage in building rapport with internal and external parties to provide an excellent customer experience resulting in increased program usage.</p><p>-Route escalated requests and unresolved issues to the appropriate team members (e.g.: tier 2 or 3 or Leadership).</p><p>-De-escalate challenging customers, clients or merchants and provide exceptional customer support.</p><p>-Record customer interaction details, comments, and complaints within the CRM system.</p><p>-Required to meet or exceed department metrics, program Service Level Agreements and department Service Level Standards.</p><p>-Provide insight and feedback for client quarterly business reviews and collaborate with team and leadership to create action plans from feedback received from client to improve program satisfaction.</p><p>-Provide feedback and collaborate with other team members to improve training and documentation for processes and procedures.</p><p>-Demonstrate professionalism: Maintain accountability, promote respect, stay work-focused, be punctual, demonstrate positive attitude.</p><p>-Contribute to a culture of excellence by adhering to expectations for metrics and SLAs, participating in ongoing learning sessions and collaborating regularly with the team.</p><p>-Participate in skip level meetings with Leadership to provide team, personal and program feedback; system program and role recommendations for improvements; requests for resources/tools for role, program, and system; effectively communicate needs from Leadership.</p><p>-Accept the need for change and adapt positively to internal and external changes.</p><p>-Provide feedback and assistance for processes and procedures for new program implementations.</p><p><br></p><p>Daily Tasks</p><p>-All expectations consistently demonstrated in an accurate, comprehensive and timely manner.</p><p>-Answer external and internal inquires via phone, email, etc (including, but not limited to: basic data entry, dispute resolution, transaction processing issues, process and procedure questions.</p><p>-Complete account and user updates.</p><p>-Send confirmation/approval communications.</p><p>-Complete account onboarding steps.</p><p>-Create and distribute applicable new launch announce</p>
<p>We are looking for a dedicated Receptionist/Administrative Assistant for a client in Richmond, Virginia. This role focuses on delivering exceptional customer service by fostering proactive communication, building strong client relationships, and creating a hospitality-driven workplace atmosphere. As a key part of the experience program, you will be instrumental in ensuring a seamless and engaging experience for both clients and service partners. This is a contract to hire opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Manage various programs, including access badges for contractors, landlord building access cards, lost and found services, luggage storage, and quarterly inspections for art and meeting spaces.</p><p>• Collaborate with the conference services team and administrative staff to organize and support site events.</p><p>• Address and escalate issues related to building services such as janitorial, mailroom, facilities, copier services, parking, badging, and conference rooms by submitting work orders through appropriate channels.</p><p>• Foster teamwork and cooperation with other service lines to ensure smooth operations.</p><p>• Contribute to projects and initiatives aimed at enhancing employee engagement, boosting productivity, reducing costs, mitigating risks, and creating value for the client.</p><p>• Perform additional responsibilities and tasks as assigned to support overall service delivery.</p>
Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
<p>We are looking for an organized and proactive Front Desk Coordinator to join our team in Savage, Minnesota. This position requires an individual with strong multitasking skills who can manage front desk operations, coordinate client visits, and support office activities with precision. The ideal candidate will excel in handling administrative tasks, managing schedules, and providing exceptional service to both internal and external stakeholders. The Front Desk Coordinator will play a critical role as the first point of contact for visitors, ensuring a welcoming and professional environment while efficiently directing inquiries. This individual will also handle a variety of day-to-day office functions, including maintaining office supplies, assisting with scheduling, and supporting various team projects. </p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact at the front desk, welcoming visitors and addressing inquiries from employees and guests.</p><p>• Manage and track visitor check-ins, ensuring proper documentation and coordination with relevant teams.</p><p>• Plan and oversee client visits, including catering arrangements and logistics, ensuring seamless execution.</p><p>• Organize and support employee events within the office, including scheduling and coordinating necessary resources.</p><p>• Maintain and update spreadsheets tracking employee locations and zip codes for newsletters and mailings.</p><p>• Distribute leads to the marketing and sales teams, ensuring timely and accurate communication.</p><p>• Edit and manage client forms using Adobe Acrobat, including creating and modifying PDFs as needed.</p><p>• Assist with training coordination within the facility, handling scheduling, setup, cleanup, and catering arrangements.</p><p>• Address employee requests and coordinate with custodial services to resolve office-related issues.</p><p>• Answer inbound calls using a multi-line phone system, providing efficient and effective communication</p>
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> - High school diploma or equivalent. <br> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> - Skilled in the use of mail phone email digital reprographics and mail equipment. <br> - Familiar with general back office procedures to meet and maintain client satisfaction. <br> - Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> - Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> - Attention to detail with good organizational skills. <br> - Must be able to meet deadlines and complete all projects in a timely manner. <br> - Ability to handle sensitive and/or confidential documents and information. <br> - Able to make independent decisions that conform to business needs and policy. <br> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> - Must work well in a team environment. <br> - Must be able to interact effectively with multi-functional and diverse backgrounds. <br> - Ability to work in a fast-paced environment. <br> - Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> - Number and titles of direct reports if any: n/a <br> - Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> - Internal: This position works closely with the Office Services team <br> - External: Clients <br> <br> Job duties <br> * denotes an essential function <br> - *Utilize appropriate logs for all office services work. <br> - *Ensure that job tickets are properly filled out before beginning work. <br> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> - *Follow procedures to run jobs in proper order. <br> - *Communicate with supervisor or client on job or deadline issues. <br> - *Meet contracted deadlines for accepting completing and delivering all work. <br> - *Troubleshoot basic equipment problems. <br> - Be able to lift up to 50 lbs. on a regular basis. <br> - Prioritize workflow. <br> - Performs Quality Assurance on own and work of others. <br> - Load machines with various paper toner supplies. <br> - Answer telephone emails and place service calls when needed. <br> - Interact with clients in person over the phone or electronically. <br> - Adhere to Williams Lea policies in addition to client site policies. <br> - Use equipment and supplies in a cost-efficient manner. <br> <br> Working conditions <br> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p>
We are looking for a dedicated Receptionist to join our financial services team in Bloomington, Minnesota. This role involves supporting the wealth management team and providing additional assistance to the receptionist, ensuring smooth daily operations. The ideal candidate will be organized, detail-oriented, and comfortable managing a variety of administrative tasks.<br><br>Responsibilities:<br>• Coordinate and manage client meeting schedules for a busy office environment.<br>• Complete light computer-based tasks, including project-related assignments.<br>• Prepare and handle mailings as required to support business needs.<br>• Assist with receptionist duties, including greeting visitors and handling incoming calls.<br>• Provide administrative support to the wealth management team to ensure efficient workflow.
<p>We are looking for a General Office Clerk to join our team in Cherry Hill, New Jersey. This contract position involves performing a variety of office support tasks, including mailroom operations, supply management, and assisting with meeting room preparations. The ideal candidate will be detail-oriented, organized, and able to handle multiple responsibilities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Collect and distribute incoming mail while preparing outgoing mail for posting.</p><p>• Manage certified mail processes, including occasional trips to the post office.</p><p>• Monitor and maintain office supply inventory, ensuring timely restocking and reordering.</p><p>• Set up and clean meeting rooms as needed to support office activities.</p><p>• Scan packing slips and invoices for submission to the Chief of Office Operations.</p><p>• Perform document scanning and filing tasks to ensure organized records.</p><p>• Assist with general back-office support duties, including data entry and file organization.</p><p>• Operate office equipment such as copiers, scanners, and fax machines efficiently.</p><p>• Provide support for ad hoc administrative tasks as required.</p>
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
<p>A high-end gift store located in Beverly Hills is looking for 2 Customer Service Specialists to start immediately. As our Customer Service Specialist, you will play a key role in ensuring clientele has a seamless experience in person, online, and by phone or email. You will be responsible for a variety of tasks, from handling orders, returns, back orders, complaints and damage claims. As the Customer Service Specialist, you will work onsite daily in Beverly Hills, and you must be available to work occasional weekends. Hours are 9:30am-6pm, parking is free, and pay is up to $25/hr.</p><p> </p><p>What You Will Do:</p><p>• Work with multiple operating systems to manage incoming, outgoing orders and point of sale transactions.</p><p>• Manage customer correspondence and ensure all communication is professional and timely. Maintain appropriate follow-through when necessary to build customer relationships.</p><p>• Partner with our sales team to ensure that all commitments to clients are being met and lend back-up sales support as needed.</p><p>• Assist clientele with returned merchandise and order cancelations, issuing refunds or credits based on our return policy.</p><p>• Coordinate with our buying office team on back orders to maintain accurate stock levels.</p><p>• Support our stockroom staff providing special handling instructions and managing the flow of merchandise from our warehouses.</p><p>• Perform data entry audits to ensure all account records are accurate and up to date and partner with our accounting team as necessary.</p><p>• Coordinate with our IT department to ensure that all e-commerce orders are paid in full prior to shipment.</p><p>• Partner with our marketing team for timely registry updates regarding product images.</p><p>• Work with our UPS representative to track missing packages and report damages to ensure we are reimbursed for the damaged or missing product.</p><p>• Communicate and schedule all engraving needs with our outside vendors and inspect merchandise for accuracy upon completion.</p><p>• Answer incoming switchboard calls and direct them to the correct contact person or department.</p><p> </p>
<p>Professional Services Receptionist </p><p><br></p><p>Our client, a leading law firm, with an office in downtown hiring is seeking a 5 plus years experienced Receptionist/Office Assistant to help support their office and provide exceptional customer service to clients, guests, and employees. This role is vital to maintaining seamless office operations and fostering strong relationships with attorneys, business professionals, and clients.</p><p>Key Responsibilities:</p><p>Answer and direct telephone calls, check voicemails, and assist with client inquiries.</p><p>Welcome visitors, log their information, and coordinate building access.</p><p>Schedule and maintain conference room reservations and meeting logistics, including food and AV support.</p><p>Assist with local arrangements such as restaurant reservations and transportation needs.</p><p>Maintain a secure and organized reception area and office environment.</p><p>Collaborate with facility management for maintenance requests and building issues.</p><p>Perform administrative tasks and other duties as assigned.</p><p>What You’ll Bring:</p><p>Outstanding communication and organizational skills.</p><p>Proficiency with office technology (e.g., Zoom, scheduling software).</p><p>Ability to manage multiple tasks in a professional environment.</p><p>Commitment to providing excellent customer service.</p><p>The firm offers an excellent pay and benefits. If you are qualified for this position, please email your resume to Director, mala.saraogi@roberthalf[dot][com] for immediate consideration!</p>
We are looking for a dedicated Office Clerk to join our team in Scotts Valley, California. In this role, you will play a crucial part in ensuring smooth administrative operations, supporting billing processes, and maintaining excellent client relationships. If you are detail-oriented, organized, and thrive in a dynamic environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Coordinate and schedule meetings with clients, ensuring timely follow-ups and project updates.<br>• Maintain accurate records of client communications and project details in the company's system.<br>• Oversee daily office operations, including managing inventory, ordering supplies, and ensuring proper functioning of office equipment.<br>• Organize and update files to ensure all documentation is easily accessible and current.<br>• Assist with team scheduling, meeting coordination, and the preparation of agendas.<br>• Support billing processes, expense tracking, and other administrative tasks as required.<br>• Provide clients and customers with information about company services and ongoing projects.<br>• Address client inquiries and concerns promptly, escalating complex issues when necessary.<br>• Ensure a welcoming and organized environment for both clients and team members.
<p>Robert Half Technology is searching for a talented <strong>Service Desk Analyst</strong> for a client based in Franklin, Tennessee. This role is a full 40 hours per week and a 1-3 month contract. The <strong>Service Desk Analyst</strong> will design and support the corporate infrastructure solutions by acting in this role with a team of technology professionals. This role will report to the Infrastructure Manager.</p><p><br></p><p><strong>The candidate will be required to:</strong></p><ul><li>Provide basic support to end users on a variety of computer system and infrastructure technology issues over the phone, through email, in person, and online chat.</li><li>Identify and document computer system hardware and software functional incidents by consulting with the end user to determine the nature of the issue.</li><li>Assist in planning and supporting efforts for the network infrastructure in a medium-scale environment.</li><li>Document infrastructure problems, and design and implement resolution steps to prevent future issues.</li><li>Create and maintain monitoring systems, recommend, and implement tuning improvements.</li><li>Manage third-party support and service vendors to ensure operational stability of internal systems.</li><li>Provide technical help to users regarding configuration, updates, maintenance, and setup of hardware or software.</li><li>Analyze, troubleshoot, and resolve common Microsoft 365/Office 365 and Microsoft Windows 10 issues.</li><li>Be an end user advocate by seeking to identify common issues, working within the business to eliminate future occurrences, and educating end users with helpful hints or business-based best practices.</li><li>Take ownership of incident identification through resolution. Prioritize and schedule incident support and escalate (when required) to the appropriately experienced technician.</li><li>Accurately log all Service Desk tickets and work efforts using the defined tracking software.</li><li>Oversee network and server monitoring systems to ensure reliable service levels and avoid service outages.</li><li>Perform user maintenance in Active Directory </li><li>Analyze, troubleshoot, and resolve connectivity and VPN issues.</li><li>Support the process of deploying computers and laptops for end users, and resolve minor mobile device issues.</li><li>Identify and request purchases based on the needs of the end users.</li><li>Perform other duties as assigned.</li></ul>
<p><strong>Join This Growing Team as a Sr. Accountant! </strong></p><p>Are you ready to make an impact in a fast-paced, rapidly expanding company? Our client is seeking an experienced Sr. Accountant to work closely with the CFO and play a key role in shaping the financial policies & processes that will be foundational in the continued growth of the organization. This is your chance to be part of our success story, where innovation meets collaboration.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Dive into month-end closes, crafting journal entries and reconciliations to keep our books in top shape.</li><li>Provide insightful financial budgets, forecasts, and sharp analysis to guide our strategy.</li><li>Manage production and inventory reporting systems, ensuring accuracy and precise valuation.</li><li>Leverage your ERP and Excel expertise to prepare meaningful reports and drive efficiency in our processes.</li><li>Tackle audits, continuous improvements, and special accounting projects with a proactive mindset.</li></ul><p><br></p>
<p>Our client is seeking a friendly and organized Front Desk Coordinator to manage the reception area and serve as the first point of contact for clients, visitors, and staff. The Front Desk Coordinator will be responsible for creating a welcoming environment while overseeing front desk operations and administrative tasks. The ideal candidate is detail-oriented, proactive, and has excellent communication skills to ensure smooth daily office activity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet visitors and clients promptly and professionally, ensuring a warm and inviting experience.</li><li>Manage the reception area, keeping it clean and organized to reflect a positive office image.</li><li>Operate the switchboard and route calls to appropriate team members, taking accurate messages as needed.</li><li>Oversee appointment scheduling, meeting coordination, and conference room reservations.</li><li>Respond to inquiries from clients and visitors, providing helpful information or guidance.</li><li>Manage incoming and outgoing correspondence, including packages, letters, and emails.</li><li>Perform administrative duties such as filing, data entry, and maintaining office records.</li><li>Coordinate with office staff to ensure timely communication and effective workflow.</li><li>Monitor and maintain office supplies inventory, ordering as needed.</li><li>Assist in organizing team events, meetings, and special projects.</li></ul><p><br></p>
<p>We are looking for a skilled Receptionist to join our client's team on a contract basis in Oshkosh, Wisconsin. This role requires an individual who is organized, detail oriented, and capable of managing front desk operations efficiently. If you excel at multitasking and providing outstanding administrative support, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage the front desk by greeting visitors and ensuring a welcoming atmosphere.</p><p>• Operate a multi-line phone system to handle inbound calls and direct them appropriately.</p><p>• Respond to inquiries in a detail-oriented manner and provide accurate information.</p><p>• Perform administrative tasks such as data entry, scheduling, and document management.</p><p>• Assist with organizing meetings and managing calendars.</p><p>• Maintain a clean and organized reception area.</p><p>• Collaborate with other departments to support overall office operations.</p><p>• Ensure timely communication and coordination between staff and visitors.</p><p><br></p>
<p>Robert Half is recruiting an experienced Corporate Associate for a highly regarded transactional boutique law firm in downtown San Francisco (flexible telecommute) that services emerging technology and start-up clientele. The Associate is responsible for actively managing their start-up clients’ corporate matters (significant direct client interface), assisting with corporate formation & maintenance, doing due diligence and closings for venture capital and private equity financings, and equity administration (including providing guidance in updating capitalization tables). </p><p><br></p><p>The firm is looking for a start-up lawyer with 4+ years of experience doing the aforementioned work on behalf of venture-backed private companies, preferably at a large- or mid-sized SF or Silicon Valley law firm. The Associate needs to be motivated by direct client service (this is a client-facing role), responsiveness, and relationship building. </p><p><br></p><p>The reason this opportunity stands out from the rest is that this very friendly, congenial law firm is all about WORK-LIFE BALANCE. There is very little evening and weekend work. The billable hour requirement is 1,250/yr and there are good bonuses for exceeding that low threshold. The career trajectory for these positions is either partnership-track or to become a General Counsel at a successful start-up. Many of their alumni are lead in-house counsel for top technology clients. The firm is casual, laid back, and they often do social get-togethers and teambuilding events. A wonderful place to work!</p><p><br></p><p>Our client is offering an annual base salary of $175,000 - 235,000+/yr, DOE and annual production bonuses (described above). The firm pays 100% of medical/dental/vision premiums for the employee and the dependents (!!), contributes 3% of total annual compensation to a 401k plan, has a good PTO policy, and pays generous monthly stipends for commuting, cell phone, etc. For confidential consideration, please email resume to Jon Lucchese, Vice President for Permanent Placement Services Practice, at jon.lucchese‹at›roberthalf‹dot›com . Thank you!</p>
<p>• The Billing, Credit & Collections Specialist generates project invoice transactions and oversees assigned Accounts Receivable (A/R) Collections, ensuring the integrity and accuracy of A/R transactions</p><p>• Manage the processing of cash receipts daily; monitor client accounts regularly and identify and pursue delinquent accounts</p><p>• Research and resolve payment discrepancies, short pays, and customer disputes in a professional manner</p><p>• Enter invoices to supplier portals</p><p>• Collaborate with the sales, customer service, and finance teams to resolve billing issues</p><p>• This position interacts closely with the company’s Proposals & Contracts and Project Management teams, and has high visibility across the organization, driving company operations for billing and collections</p><p>• Independently lead the Collections function to ensure prompt and orderly collection of billed transactions; regularly engage within the Company (Finance, Project Managers, Business Development, etc.) and with external customers to elevate A/R Collections to an optimal level</p><p>• Tactfully & extensively communicate (phone and email) to critical and sizeable clients seeking payment on funds owed for work completed</p><p>• Prepare and issue monthly invoices for all billable projects and costs, including hourly, unit, and pass-through; guarantee timely and accurate tracking of customer contracts, change orders, and service invoices; meet departmental billing deadlines</p><p>• Prepare monthly client financial summaries and estimates, and report KPI type data on A/R, cash collections, and days sales outstanding (DSO) to the Senior Leadership Team within the Company</p><p>• Responsible for account reconciliation and analysis for balance sheet accounts including but not limited to cash and accounts receivable</p><p>• Research, review, obtain approval (as needed), and process credit memo requests, and support Project Management with customer billing inquiries; research unpaid or disputed amounts and engage Proposals & Contracts, Project Management, and Finance departments to lead resolution and correction of customer issues and billing errors</p><p>• Responsible for analyzing the creditworthiness of prospective and current customers and make recommendations for credit limit and payment terms.</p><p>• Examining credit history using credit agency tools (D& B) and evaluating potential risks</p><p>• Provide year-end support of auditor requirements, which may include research and reconciliation; perform additional assignments, as directed by Finance Manager</p><p>• Participate in efforts to achieve department and company goals</p><p>• Create and update suppliers</p><p>• Performs other duties as assigned</p><p>• Crosstrain within the accounting department</p><p><br></p>
We are looking for an organized and customer-focused Front Desk Coordinator to join our team on a contract basis. Based in Seattle, Washington, this role involves supporting a diverse range of clients by providing exceptional administrative and reception services. You will play a vital role in creating a welcoming environment and ensuring the smooth operation of daily activities.<br><br>Responsibilities:<br>• Greet clients and visitors warmly, ensuring a positive first impression.<br>• Manage incoming calls on a multi-line phone system and route them appropriately.<br>• Provide concierge-style assistance to clients, addressing inquiries and offering tailored support.<br>• Maintain an organized front desk area and oversee administrative tasks.<br>• Coordinate scheduling and appointments to ensure efficient use of time and resources.<br>• Assist with customer onboarding processes, ensuring seamless integration into the center.<br>• Respond promptly to client requests and resolve issues to enhance satisfaction.<br>• Monitor and manage incoming and outgoing correspondence, including mail and packages.<br>• Collaborate with team members to ensure consistent and high-quality service.<br>• Uphold a meticulous and friendly demeanor while representing the organization.
We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
Receptionist Receptionist Opportunities We currently have an opening for an articulate, highly-skilled Receptionist in a growing technical start-up company. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you. How you will make an impact · Greet visitors · Answer all incoming phone calls · Excellent communication and social skills · Excellent spelling and grammar · Sense of urgency and capable of prioritizing · Responding to inquiries, providing excellent customer service · Receiving, reviewing, and distributing incoming mail according to specified procedures · Maintaining various office files and providing general office filing support · Ordering office and kitchen supplies · Assist other administrative staff with support overflow work, including word processing, data entry and Internet research tasks Please apply online or through our Robert Half app
<p>We are looking for an Associate Staff Accountant to join our team in Oakbrook Terrace, Illinois. In this hybrid role, you will contribute to essential accounting processes by recording and reporting financial transactions, ensuring compliance with Sarbanes-Oxley controls, and supporting the monthly and quarterly close processes. This position offers the opportunity to collaborate across departments, analyze financial data, and contribute to process improvements within a dynamic industry. Benefits include medical, dental, vacation and strong full benefit package plus bonus</p><p>salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p><p>Responsibilities:</p><p>• Complete monthly and quarterly financial statement close processes, ensuring all transactions are recorded accurately and on time.</p><p>• Maintain compliance with Sarbanes-Oxley controls and recommend adjustments as necessary to enhance effectiveness.</p><p>• Prepare detailed financial reports and analyses for internal and external use, including identifying trends and making actionable recommendations.</p><p>• Conduct account reconciliations, researching variances and determining root causes to support business decisions.</p><p>• Collaborate with cross-functional teams to address accounting issues, assist with planning and forecasting, and support regulatory requirements.</p><p>• Provide audit support by working with internal and external auditors and responding to requests from regulatory bodies.</p><p>• Identify opportunities for process enhancements, leveraging technology to streamline workflows and improve efficiency.</p><p>• Participate in special projects, such as automation initiatives and adapting to changes in regulatory or accounting requirements.</p><p>• Present financial data and operating results to leadership, offering insights to guide strategic decisions.</p><p>• Mentor and coach less experienced team members, fostering a culture of growth and collaboration.</p><p><br></p><p>Benefits include medical, dental, vacation and strong full benefit package plus bonus salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p>
<p>Our client in the biotech industry is seeking a professional and personable Receptionist to manage the front office and serve as the first point of contact for visitors, clients, and employees. The Receptionist plays a vital role in creating a welcoming atmosphere, maintaining efficient office operations, and providing outstanding customer service. Attention to detail, strong organizational skills, and adaptability are essential, particularly in the fast-paced biotech environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet all visitors, clients, and employees with a friendly and professional demeanor, ensuring a positive first impression.</li><li>Answer and route incoming calls efficiently, taking detailed messages when necessary.</li><li>Monitor the front desk email inbox and respond promptly or forward inquiries to the appropriate departments.</li><li>Maintain the reception area, ensuring it is clean, organized, and reflects the company’s professional image.</li><li>Assist with scheduling and managing conference room bookings and appointments.</li><li>Coordinate the receipt and distribution of mail, packages, and other correspondence.</li><li>Provide general administrative support, including document preparation, data entry, and file management.</li><li>Assist with the organization of meetings, catering, and events as needed.</li><li>Collaborate with team members to support cross-functional administrative tasks.</li><li>Maintain confidentiality when handling sensitive information.</li></ul><p><br></p>
<p>Robert Half is looking for a professional and friendly Receptionist to serve as the first point of contact for visitors and clients. This role is vital to maintaining a positive and welcoming atmosphere at the office while supporting daily administrative operations. The ideal candidate will have excellent interpersonal skills, a professional demeanor, and the ability to stay organized in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and warmly welcome clients, visitors, and staff as they arrive at the office.</li><li>Answer and direct phone calls in a professional and efficient manner, taking detailed messages when necessary.</li><li>Handle incoming and outgoing mail, including courier deliveries and packages.</li><li>Maintain the front desk reception area to ensure it is clean, organized, and presentable.</li><li>Assist with general administrative tasks, such as data entry, preparing correspondence, and managing office supplies.</li><li>Schedule appointments, meetings, and conference room bookings as directed by staff.</li><li>Support various departments by coordinating communication and providing information when needed.</li><li>Provide additional office support for events, special projects, and clerical needs.</li></ul>
<p>We are looking for an organized and detail-oriented Front Desk Coordinator to join our client on a contract basis in the west metro, Minnesota area. In this role, you will provide essential administrative support while ensuring a welcoming and efficient front desk experience. This position is ideal for individuals with strong interpersonal and organizational skills who thrive in customer-facing environments. Responsibilities:</p><ul><li>Welcome and assist visitors and guests as they arrive, ensuring a positive first impression.</li><li>Process applications accurately and efficiently, maintaining attention to detail.</li><li>Perform electronic scanning and filing of documents to ensure records are up-to-date and accessible.</li><li>Take on special projects as assigned to support the team and organizational goals.</li><li>Manage incoming phone calls and direct them to the appropriate staff members.</li><li>Maintain a clean and organized front desk area to reflect a detail-oriented image.</li><li>Collaborate with team members to streamline administrative processes.</li><li>Provide exceptional customer service by addressing inquiries and resolving issues promptly.</li></ul>
