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140 results for Chat Agent jobs

Customer Service Representative

Cambridge, MD
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Cambridge, Maryland. In this role, you will be the first point of contact for our customers, assisting with inquiries, resolving issues, and ensuring a positive experience. If you have a passion for providing excellent customer support and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: • Respond to incoming customer inquiries via phone and email, providing clear and accurate information. • Handle and resolve customer complaints or issues with professionalism and efficiency. • Process and track customer orders, ensuring accuracy and timely delivery. • Manage a high volume of inbound and outbound calls while maintaining quality service standards. • Maintain detailed and accurate records of customer interactions in the system. • Collaborate with team members and other departments to address and resolve customer concerns. • Provide product or service information to customers, helping them make informed decisions. • Identify opportunities to improve customer satisfaction and share feedback with the team.
2026-04-15T00:00:00Z

Customer Service Representative

Seattle, WA
onsite
Temporary
23 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our ambulatory clinic team in Seattle, Washington. In this long-term contract role, you will play a vital part in ensuring positive patient experiences by providing exceptional service and seamless coordination. This position is ideal for someone who thrives in a collaborative environment and is passionate about delivering outstanding customer care. Responsibilities: • Handle a high volume of inbound and outbound calls, addressing patient inquiries with attention to detail and empathy. • Schedule appointments accurately and efficiently while managing daily patient schedules. • Greet and room patients, ensuring they feel welcome and comfortable from arrival to departure. • Process payments and revenue transactions with attention to detail and accuracy. • Communicate test results and other critical information to patients in a clear and detail-oriented manner. • Coordinate with administrative and clinical staff to streamline operations and maintain patient safety. • Leverage communication systems effectively to enhance workflow and patient satisfaction. • Address patient concerns promptly, offering solutions and support to resolve issues. • Maintain organized records and documentation to ensure compliance and operational efficiency.
2026-04-16T00:00:00Z

Customer Service Representative

Durham, NC
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Durham, North Carolina. This contract position offers an opportunity to handle high-volume inbound calls and provide exceptional support to customers. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: • Respond promptly and professionally to a high volume of inbound calls, addressing customer inquiries and concerns. • Accurately record and manage customer information through data entry systems. • Handle email correspondence with clarity and efficiency to resolve customer issues. • Schedule appointments and manage calendars as required. • Process orders and ensure accurate order entry into company systems. • Collaborate with team members to ensure seamless customer service delivery. • Utilize Microsoft Excel and Word to maintain and organize customer records. • Provide support for both inbound and outbound call activities as needed. • Uphold a positive and empathetic approach to customer interactions. • Follow company guidelines and procedures to ensure consistent service quality.
2026-03-31T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-04-06T00:00:00Z

Customer Service Representative

Chantilly, VA
onsite
Temporary
19 - 19 USD / Hourly
Are you passionate about providing exceptional service and building positive relationships with customers? Join our team as a Customer Service Representative and gain the opportunity to make a real impact with one of the most in-demand roles. This is an onsite position working Monday to Friday. Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Resolve customer concerns and provide accurate information and solutions</li><li>Maintain detailed and accurate records of interactions in company systems</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve customer experiences and processes</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Exton, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability. Responsibilities:• Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently.• Accurately process and manage order entries, ensuring all details are recorded correctly.• Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions.• Collaborate with internal teams to ensure smooth handling of customer requests and orders.• Utilize company systems and tools to track and manage customer interactions effectively.• Ensure compliance with company policies and procedures during all customer interactions.• Proactively identify opportunities to enhance customer satisfaction and build long-term relationships.• Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
2026-04-16T00:00:00Z

Customer Service Representative

Falls Church, VA
onsite
Temporary
21 - 23 USD / Hourly
Our organization is actively seeking a Customer Service Representative to join our team. This role is crucial in maintaining positive relationships with clients and ensuring that every customer interaction reflects our commitment to excellence.This is an onsite position working Monday to Friday. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, or chat, providing accurate information and resolutions.</li><li>Maintain up-to-date knowledge of company products, services, policies, and procedures.</li><li>Handle and document customer feedback, concerns, and complaints in a courteous and timely manner.</li><li>Collaborate with internal teams to resolve complex issues and help implement service improvements.</li><li>Track and process orders, returns, account updates, and other transactions as needed.</li><li>Meet or exceed individual and team performance metrics, including customer satisfaction and response times.</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Miamisburg, OH
onsite
Temporary
20 - 22 USD / Hourly
South Dayton area company is looking for a Customer Service Representative to join their team! The Customer Service representative will be responsible for processing customer orders, assisting with billing, completing data entry of invoices, maintaining inventory, assisting with shipping & receiving and supporting other clerical duties as needed. This is a contract-to-hire opportunity working full-time hours.
2026-04-09T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary
17.5 - 18 USD / Hourly
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Henrico, Virginia. In this role, you will play a vital part in ensuring smooth daily operations. This is a long-term contract position with the potential to become permanent. Responsibilities:<ul><li>Make outbound calls to customers to schedule delivery appointments for incoming shipments</li><li>Confirm delivery details and update appointment information in the scheduling system</li><li>Send follow-up emails when needed to confirm scheduling or provide delivery updates</li><li>Follow a structured scheduling process and workflow for each delivery</li><li>Maintain accurate documentation of customer communication and scheduling updates</li></ul>
2026-04-15T00:00:00Z

Customer Service Representative

Lebanon, IN
onsite
Contract / Temporary to Hire
20 - 22 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a contract with the possibility of becoming permanent. This role is based in Lebanon, Indiana, and offers a dynamic opportunity to support customers while collaborating with internal teams. If you thrive in fast-paced environments and have a passion for delivering exceptional service, we encourage you to apply. Responsibilities: • Handle customer inquiries and service requests efficiently, ensuring timely and accurate communication with both internal teams and external customers. • Schedule and manage service appointments by creating detailed work orders in Salesforce. • Provide consistent updates to customers and internal stakeholders on the status of service requests. • Serve as a backup for departmental tasks, including scheduling and follow-up activities as needed. • Assist Crew Leaders in reviewing and processing non-billable work orders. • Maintain a foundational understanding of the machine tool industry and the products represented by the organization. • Perform various administrative and organizational tasks to support the department's operations.
2026-04-10T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Permanent
45000 - 48000 USD / Yearly
We are looking for a detail-oriented Customer Service Specialist to join our Client's team in Indianapolis, Indiana. This role involves managing schedules, processing purchase orders, and maintaining clear communication with clients in a fast-paced environment. If you thrive under deadlines and enjoy multitasking while ensuring accuracy, this position offers a great opportunity to grow your skills. Responsibilities:• Answer and route incoming calls as part of a two-person team, ensuring prompt and attentive communication.• Collaborate with production builders weekly to review schedules, update timelines, and confirm accuracy.• Process and print new purchase orders, ensuring all information is accurately entered into internal systems.• Maintain and regularly update builder schedules to meet all weekly deadlines.• Perform data entry and documentation tasks efficiently in a fast-paced setting.• Participate in training to gain a comprehensive understanding of the company's products and services.
2026-04-06T00:00:00Z

Customer Service Representative

West Wyoming, PA
onsite
Temporary
16 - 19 USD / Hourly
Are you a service-focused professional with a passion for supporting sales teams and driving business results? Robert Half is seeking a Customer Service Representative who excels at delivering exceptional client experiences while assisting a dynamic sales department. Key Responsibilities:<ul><li>Serve as the main point of contact for inbound client inquiries related to sales, providing timely and accurate responses.</li><li>Support the sales team by preparing quotes, inputting orders, and managing customer accounts through our CRM system.</li><li>Collaborate with account managers to resolve customer issues, ensure order accuracy, and track delivery timelines.</li><li>Process and monitor sales documentation, verify contract terms, and maintain detailed records.</li><li>Work cross-functionally with other departments to facilitate smooth client onboarding and ongoing account satisfaction.</li><li>Identify opportunities to enhance customer service processes and suggest improvements to sales leadership.</li><li>Provide follow-up and after-sales support to guarantee customer satisfaction and repeat business.</li></ul>
2026-04-14T00:00:00Z

Customer Service Representative

Charlotte, NC
onsite
Temporary
20 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. In this role, you will play a pivotal part in coordinating service requests and maintaining effective communication with vendors, technicians, and residents. This is a long-term contract opportunity within the dynamic Real Estate & Property industry, offering a chance to contribute to high-quality customer experiences. Responsibilities:• Manage communication with contracted technicians, including dispatching, scheduling, and providing clear expectations regarding work scopes.• Review maintenance chargebacks to verify legitimacy and authorize resident account charges when appropriate.• Ensure service calls are completed satisfactorily, representing both the company and client interests.• Address emergency service requests and escalations promptly and with a focus on customer satisfaction.• Build and sustain strong, detail-oriented relationships with vendors and technicians.• Respond to vendor inquiries, quotes, and concerns within a 24-hour timeframe.• Handle resident complaints, escalating issues when necessary.• Coordinate in-house service appointments directly with residents.• Arrange move-out inspections with residents and assign tasks to field project managers.• Record service requests from residents in the Service Maintenance Portal efficiently and accurately.
2026-04-01T00:00:00Z

Customer Service Representative

Atlanta, GA
onsite
Contract / Temporary to Hire
22.3535 - 25.883 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic and collaborative environment. The ideal candidate will bring strong interpersonal skills, attention to detail, and a passion for delivering exceptional service to internal and external customers. Responsibilities: • Respond promptly to inbound and outbound customer inquiries, ensuring accurate and timely communication. • Process customer orders efficiently using internal systems, maintaining a high degree of accuracy. • Collaborate with the production team to ensure orders are produced and shipped on schedule. • Utilize tools such as Oracle, Excel (including pivot tables and VLOOKUP functions), and other relevant software to manage data and support customer needs. • Maintain a thorough understanding of customer requirements to provide tailored solutions. • Address and resolve customer issues or concerns with attention to detail and effectiveness. • Document all customer interactions and transactions for future reference and reporting. • Support call center operations by handling a high volume of calls with efficiency. • Act as a liaison between customers and internal departments to facilitate seamless service delivery.
2026-04-15T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
19.95 - 21 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Columbus, Ohio. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service. As part of the team, you will engage with customers, handle inquiries, and ensure smooth order processing. Responsibilities: • Respond to customer inquiries via phone and email, ensuring timely and accurate resolutions. • Manage order entries and updates in the system with attention to detail. • Provide support in handling both inbound and outbound calls to address customer needs. • Maintain clear and detail-oriented communication with clients and team members. • Generate reports to track customer service metrics and order statuses. • Collaborate with internal departments to resolve customer issues efficiently. • Ensure compliance with company policies and procedures in all interactions. • Handle escalated issues with a detail-oriented and problem-solving mindset. • Participate in training sessions to enhance product knowledge and service skills.
2026-04-10T00:00:00Z

Customer Service Representative

Downers Grove, IL
onsite
Contract / Temporary to Hire
18 - 19 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Woodridge, Illinois. In this role, you will be the primary contact for sales representatives and customers, ensuring seamless order management and exceptional service. This is a Contract to permanent position within the agriculture industry, offering an opportunity to grow and collaborate with a dynamic team. Responsibilities: • Serve as the first point of contact for customers and sales representatives, providing expert guidance on order processes. • Oversee the entire lifecycle of orders, including entry, vendor confirmations, tracking, claims, returns, and necessary adjustments. • Maintain accurate records and perform transactions using order management software and the company's B2B website. • Ensure the integrity of customer accounts throughout the year by managing orders, shipping details, pricing, and resolving claims. • Compile and distribute sales reports to sales representatives and customers upon request. • Communicate important deadlines and vendor updates to customers while fostering positive relationships with all stakeholders. • Handle high volumes of inbound and outbound calls, efficiently resolving customer inquiries and prioritizing tasks. • Offer solutions and recommendations to address customer issues and improve processes. • Support team members regularly and assist in other departments or special projects as needed. • Participate in system testing, provide training, and identify areas for improvement to enhance customer satisfaction.
2026-04-14T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary
18 - 20 USD / Hourly
Key Responsibilities:<ul><li>Serve as the first point of contact for inquiries via phone, email, and in-person, providing courteous and helpful assistance.</li><li>Respond promptly to questions regarding our programs, services, events, or donations.</li><li>Maintain accurate client and donor records in our database.</li><li>Escalate issues to the appropriate team member when necessary and ensure proper follow-up.</li><li>Support special events, volunteer coordination, and community outreach as needed.</li><li>Gather feedback from stakeholders and report trends to support continuous improvement.</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
19 - 21 USD / Hourly
We staffed top-performing Customer Service Representatives who assisted clients, resolved inquiries, and delivered excellent service. The role required attention to detail, professionalism, and a commitment to customer satisfaction for banking company.<ul><li>Answered customer inquiries via phone, email, or in person.</li><li>Processed transactions accurately and efficiently.</li><li>Resolved customer issues and provided appropriate solutions.</li><li>Documented interactions and maintained accurate records.</li><li>Educated customers on products, services, and policies.</li><li>Collaborated with team members to meet performance goals.</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Franklin, TN
onsite
Temporary
18 - 21 USD / Hourly
Customer Service RepresentativeWe are looking for a Customer Service Representative who is passionate about delivering exceptional service and building strong client relationships. This role will handle inbound inquiries, resolve issues efficiently, and provide accurate product or service information. The ideal candidate is professional, patient, and confident communicating via phone, email, and chat. You will play a key role in ensuring customer satisfaction and loyalty. Strong problem-solving skills and attention to detail are critical for success. This position offers growth opportunities in a customer-focused, team-oriented environment.
2026-04-07T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary
18 - 20 USD / Hourly
We are seeking On-Line Tool Support Professionals to serve as the first point of contact for web-based tool support. This role supports clients and advisors through a high-volume inbound call environment, providing troubleshooting, education, and resolution for technical issues.Position OverviewThis role serves as the first point of contact for web-based tool support. You will assist clients and advisors in a inbound call environment, providing:<ul><li>Technical troubleshooting </li><li>Customer education </li><li>Issue resolution </li></ul>What They’re Looking For<ul><li>Strong personality and positive attitude </li><li>Highly process-oriented (technical skills can be taught) </li><li>Quick learner who can adapt easily </li><li>Strong customer service presence (internal + external) </li><li>Excellent communication and soft skills </li><li>Critical thinking and ability to problem-solve in real time </li><li>The “it factor” - someone who stands out and engages well </li></ul>Note: Call center experience is helpful but not required.
2026-04-16T00:00:00Z

Customer Service Representative

Mount Pleasant, SC
onsite
Contract / Temporary to Hire
18 - 21 USD / Hourly
Full job descriptionFast paced, innovative, entrepreneurial, and rewarding working environment. The successful candidate should have a passion for delivering excellent customer service as well as a positive can-do attitude, great organizational skills and display attention to detail. This role will work in close cooperation with our small, but dedicated Team; interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve our products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members. Role and Responsibilities:· Serve as a resource for customers and employees on our whole product solutions· Helping to evaluate and refine the customer’s technical support experience to provide the best results possible· Supports the team to ensure the group meets or exceeds service level agreements (SLAs) and industry customer satisfaction ratings· Research, investigate and work to win-back escalated cases and route to the best resource· Assist with communications about escalated issues with other staff and with customers in a timely manner· Maintains in-depth technical knowledge of all existing products and new products launched· Performs additional functions, duties and specific tasks and duties of a similar nature and scope as necessary to achieve assigned business objectives· Establishes and maintains effective working relationships with peers and supervisors· Provides accurate resolutions in a timely manner with courtesy· Respond to all customer service requests in a professional and courteous manner. Skills and Qualifications:· Business acumen for making decisions based on relationships while managing profitability· Demonstrated desire and ability for growth and development· Outstanding customer success skills and ability to resolve technical problems.· Positive attitude and creative approach.· People Minded – Must show dignity and respect to all people.· Teamwork – Must build trusting relationships.· Innovation – Must progress through a combination of creativity, common sense and vision.· Integrity – Must exemplify the highest degree of ethical behavior· Excellent communication skills (written and oral)· Excellent time management and task prioritization skills· Exceptionally motivated and motivational· Extreme attention to detail· Steady composure in the face of difficult situations· Providing regular, actionable feedback to fellow support team members· Maintaining open communication channels within the support team· Ability to adapt to changes in processes and procedures and learn the methods required to perform related duties.· Logical problem-solving skills.· Ability to manage a varied workload to achieve priorities and objectives.· Serve as the voice of the customer and working with cross-functional partners to improve our products Preferred Skills:Additional Language skills Job Type: Full-time
2026-04-03T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary
18 - 21 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is responsible for providing exceptional service, addressing inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns, complaints, or issues while maintaining a positive and solutions-oriented approach</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Process orders, returns, exchanges, or account updates as needed</li><li>Escalate complex issues to appropriate internal teams when necessary</li><li>Follow established procedures and customer service standards</li><li>Contribute to a positive team environment and support departmental goals</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Anderson, IN
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team onsite in Anderson, Indiana. In this long-term contract position, you will play a key role in delivering exceptional support to ministers, churches, and constituents, while ensuring smooth administrative and technical operations. This is an excellent opportunity to make a meaningful impact by contributing to the success of our faith organization and fostering strong communication within our community. Responsibilities:• Provide outstanding customer service and pastoral care to individuals via phone and other communication channels.• Maintain and update minister and church data, ensuring accuracy and reliability of records.• Support administrative operations by assisting with front desk duties and covering for the Executive Assistant when needed.• Develop and document processes, and cross-train team members on Engagement Team responsibilities.• Manage technical support tickets, ensuring proper documentation and resolution in a timely manner.• Continuously improve technical knowledge and system proficiency to better assist constituents.• Share accurate and timely information with constituents to address their inquiries effectively.• Collaborate with team members to adapt to changing priorities and organizational needs.
2026-04-13T00:00:00Z

Customer service representative

Memphis, TN
onsite
Permanent
39000 - 40000 USD / Yearly
We are looking for a dedicated Customer Service Representative to join our team in Memphis, Tennessee. This role focuses on providing exceptional support to clients in the financial services sector, particularly within banking operations. The ideal candidate will bring strong communication skills and a commitment to delivering high-quality customer interactions. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Address customer concerns related to financial products and services, ensuring a high level of satisfaction. • Analyze account information and transactions to resolve discrepancies or provide detailed explanations. • Collaborate with internal departments to ensure customer issues are resolved efficiently. • Maintain accurate documentation of customer interactions and resolutions in the system. • Stay informed about company policies, procedures, and banking regulations to provide accurate information. • Assist clients in navigating financial tools and resources to meet their needs. • Identify opportunities to improve customer service processes and recommend solutions. • Uphold confidentiality standards while handling sensitive financial data.
2026-04-06T00:00:00Z

Customer Service Representative

Chilton, WI
onsite
Temporary
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Chilton, Wisconsin. This role is ideal for individuals with strong interpersonal skills, computer proficiency, and a background in customer service or administrative support. Working in the non-profit sector, this position offers an opportunity to make a meaningful impact while delivering excellent service. Responsibilities:• Process applications efficiently and accurately, ensuring all required information is complete.• Provide exceptional service by responding to inbound calls and addressing customer inquiries in a timely manner.• Handle outbound calls to follow up on application statuses or gather additional information when necessary.• Manage order entry tasks, updating records and maintaining data integrity.• Utilize computer systems to track, update, and process customer information.• Support administrative tasks related to application processing and customer communication.• Collaborate with team members to resolve issues and improve service delivery.• Maintain a detail-oriented approach and uphold the organization’s values during all client interactions.• Ensure compliance with company policies and procedures while handling sensitive information.• Identify opportunities for process improvements and contribute suggestions to enhance workflow.
2026-04-15T00:00:00Z

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