123 results for Chat Agent jobs

Call Center Representative

Portland, OR
onsite
Temporary
18 - 21 USD / Hourly
Robert Half is seeking a motivated and customer-oriented Call Center Representative to join a dynamic team with a leading organization. The ideal candidate will be responsible for delivering high-quality customer service and support in a fast-paced call center environment.Key Responsibilities:<ul><li>Handle inbound and outbound calls in a professional and courteous manner</li><li>Address customer inquiries, resolve issues, and provide accurate information about products and services</li><li>Document all customer interactions and maintain accurate records in internal systems</li><li>Collaborate with team members and other departments to ensure efficient resolution of customer concerns</li><li>Meet or exceed established performance metrics, including call handle time and customer satisfaction scores</li><li>Remain up-to-date on company policies, procedures, and product knowledge</li></ul>
2026-03-31T00:00:00Z

Call Center Representative

Chantilly, VA
onsite
Temporary
18 - 19 USD / Hourly
Join our team as a Call Center Representative and play a key role in delivering outstanding customer support. We are seeking customer-focused professionals with excellent communication skills to represent our company in a fast-paced contact center environment. Ideal for recent college graduates or individuals with at least one year of strong customer service or call center experience. Offers significant opportunities for advancement within the company. You will be working Monday to Friday onsite. Responsibilities:<ul><li>Handle a high volume of inbound and/or outbound customer calls in a professional manner.</li><li>Provide prompt, accurate, and courteous responses to customer inquiries regarding products, services, or account information.</li><li>Resolve customer issues efficiently by identifying the cause of problems, selecting and explaining the best solutions, and following up to ensure resolution.</li><li>Maintain detailed and accurate customer records in the company’s system.</li><li>Consistently meet or exceed individual and team performance metrics related to quality, productivity, and customer satisfaction.</li><li>Collaborate with team members and management to improve processes and customer experience.</li></ul>
2026-03-18T00:00:00Z

Call Center Representative

Mechanicsburg, PA
onsite
Temporary
18 - 20 USD / Hourly
Do you enjoy helping people and solving problems? Are you a confident communicator who thrives in a fast‑paced environment? We’re looking for a friendly, reliable Call Center Agent to join a team in Mechanicsburg, PA and deliver outstanding customer experiences every day. If you’re customer‑focused, motivated, and ready to grow—this could be the role for you! What You’ll Do<ul><li>Handling inbound and/or outbound calls with professionalism and empathy</li><li>Assisting customers with questions, requests, and issue resolution</li><li>Accurately documenting interactions in our system</li><li>Following call scripts, policies, and quality standards</li><li>Meeting performance goals for call quality, attendance, and productivity</li><li>Collaborating with team members and supervisors to improve service delivery</li><li>Maintaining a positive, customer‑focused attitude at all times</li></ul>
2026-03-17T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary
16 - 22 USD / Hourly
A busy contact center in the downtown Baltimore area is hiring Call Center Representatives to manage high-volume inbound calls, assist customers, and provide accurate information. Responsibilities:<ul><li>Handle incoming customer calls and document interactions</li><li>Resolve customer issues with a professional and courteous approach</li><li>Update customer accounts and follow scripted messaging</li><li>Escalate unresolved issues to supervisors as needed</li></ul>
2026-03-24T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-04-03T00:00:00Z

Call Center Specialist

Charlotte, NC
onsite
Temporary
16.15 - 17 USD / Hourly
We are looking for a dedicated Part-time Call Center Specialist to join our team in Charlotte, North Carolina. In this long-term contract role, you will play a key part in delivering exceptional customer service by handling inbound calls and assisting clients with their needs. This position offers a great opportunity to utilize your communication skills and technical expertise in a supportive, detail-oriented environment. The hours for this role are Monday-Friday from 6pm-8pm and Saturday from 8am-10am. Responsibilities:• Respond to inbound customer calls with attention to detail and efficiency.• Address customer inquiries, issues, and requests while ensuring a high level of satisfaction.• Utilize customer service software to document interactions and resolve concerns effectively.• Collaborate with team members to ensure seamless communication and service delivery.• Provide accurate information about products and services to customers.• Troubleshoot basic issues related to Ethernet and connectivity as needed.• Maintain detailed and accurate records of all customer interactions.• Adhere to company policies and procedures to ensure compliance and consistency.• Continuously improve knowledge of company services and tools to enhance customer support.
2026-04-03T00:00:00Z

Call Center Specialist

Louisville, KY
onsite
Contract / Temporary to Hire
17 - 18.49 USD / Hourly
We are looking for dedicated Call Center Specialists for a growing team in Louisville, Kentucky. As part of a small but expanding call center, you will play a crucial role in providing exceptional customer service to customers while utilizing specialized software. This is a Contract to Hire position, offering a dynamic opportunity to transition into a permanent role based on performance. The hours for the Call Center Specialist are Monday - Friday: 8am-4:30pm onsite. Responsibilities of the Call Center Specialist:• Handle incoming calls professionally and address inquiries with accuracy and efficiency.• Utilize call center software, including Yardi, to document interactions and resolve issues.• Proactively follow up on concerns, ensuring timely resolutions and effective communication.• Escalate unresolved matters to the appropriate departments for further assistance.• Maintain detailed and accurate records of customer interactions in the system.• Defuse challenging situations with irate customers, ensuring a positive customer experience.• Verify and update customer information in internal databases.• Collaborate with team members to improve processes and support organizational growth.
2026-04-03T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary
22 - 24 USD / Hourly
About the Company: Our client, a reputable and growing insurance firm, is seeking a Client Service Associate to join their team. This organization prides itself on delivering exceptional customer service and tailored insurance solutions to individuals and businesses.Position Overview: The Client Service Associate will be responsible for supporting clients, agents, and internal teams by ensuring a seamless service experience. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, client-driven environment.Key Responsibilities:<ul><li>Serve as a primary point of contact for client inquiries via phone, email, and in person</li><li>Assist clients with policy questions, coverage details, and account updates</li><li>Process policy changes, endorsements, renewals, and cancellations</li><li>Prepare and distribute insurance documents, certificates, and correspondence</li><li>Support agents and account managers with administrative and client service tasks</li><li>Maintain accurate and up-to-date client records in agency management systems</li><li>Follow up on outstanding documentation and ensure timely resolution of client requests</li><li>Ensure compliance with company policies and insurance regulations</li><li>Assist with billing inquiries and payment processing as needed</li></ul>
2026-04-03T00:00:00Z

Client Services Representative

San Francisco, CA
onsite
Permanent
100000 - 115000 USD / Yearly
Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team. In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.Responsibilities:• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies. • Process wire transfers securely and in accordance with regulatory requirements. • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions. • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services. • Build and maintain strong client relationships through proactive and personalized communication. • Guide new clients through the onboarding process to ensure a seamless and welcoming experience. • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries. • Partner with financial advisors to ensure client activities align with their financial strategies and goals. • Maintain accurate and current client records within Salesforce. • Follow up on pending client requests to ensure timely and complete resolutions. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn.
2026-03-13T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Contract / Temporary to Hire
22.5 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Commerce, California. In this Contract to permanent position, you will play a key role in ensuring smooth communication with customers, processing orders, and maintaining accurate records. This role demands strong attention to detail, excellent organizational skills, and the ability to provide timely follow-up. Responsibilities:• Prepare and revise quotes efficiently based on customer inquiries and ensure all details are accurate.• Convert approved quotes into invoices and oversee deposit collection with confirmation.• Maintain thorough documentation by consistently following up on open quotes and invoices.• Provide polite and attentive assistance with accounts receivable, including sending payment reminders and escalating issues when necessary.• Collaborate with internal teams to coordinate production schedules and shipping timelines, keeping customers informed proactively.• Address and resolve customer concerns regarding scheduling changes, delivery updates, or missing information in a calm and attentive manner.• Support inventory tracking and shipping documentation to ensure timely deliveries.• Handle inbound and outbound calls with a focus on delivering exceptional customer service.
2026-03-26T00:00:00Z

Customer Service Representative

Durham, NC
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Durham, North Carolina. This contract position offers an opportunity to handle high-volume inbound calls and provide exceptional support to customers. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: • Respond promptly and professionally to a high volume of inbound calls, addressing customer inquiries and concerns. • Accurately record and manage customer information through data entry systems. • Handle email correspondence with clarity and efficiency to resolve customer issues. • Schedule appointments and manage calendars as required. • Process orders and ensure accurate order entry into company systems. • Collaborate with team members to ensure seamless customer service delivery. • Utilize Microsoft Excel and Word to maintain and organize customer records. • Provide support for both inbound and outbound call activities as needed. • Uphold a positive and empathetic approach to customer interactions. • Follow company guidelines and procedures to ensure consistent service quality.
2026-03-31T00:00:00Z

Customer Service Representative

Exton, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability. Responsibilities: • Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently. • Accurately process and manage order entries, ensuring all details are recorded correctly. • Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions. • Collaborate with internal teams to ensure smooth handling of customer requests and orders. • Utilize company systems and tools to track and manage customer interactions effectively. • Ensure compliance with company policies and procedures during all customer interactions. • Proactively identify opportunities to enhance customer satisfaction and build long-term relationships. • Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
2026-04-01T00:00:00Z

Customer Service Representative

Mount Pleasant, SC
onsite
Contract / Temporary to Hire
18 - 21 USD / Hourly
Full job descriptionFast paced, innovative, entrepreneurial, and rewarding working environment. The successful candidate should have a passion for delivering excellent customer service as well as a positive can-do attitude, great organizational skills and display attention to detail. This role will work in close cooperation with our small, but dedicated Team; interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve our products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members. Role and Responsibilities:· Serve as a resource for customers and employees on our whole product solutions· Helping to evaluate and refine the customer’s technical support experience to provide the best results possible· Supports the team to ensure the group meets or exceeds service level agreements (SLAs) and industry customer satisfaction ratings· Research, investigate and work to win-back escalated cases and route to the best resource· Assist with communications about escalated issues with other staff and with customers in a timely manner· Maintains in-depth technical knowledge of all existing products and new products launched· Performs additional functions, duties and specific tasks and duties of a similar nature and scope as necessary to achieve assigned business objectives· Establishes and maintains effective working relationships with peers and supervisors· Provides accurate resolutions in a timely manner with courtesy· Respond to all customer service requests in a professional and courteous manner. Skills and Qualifications:· Business acumen for making decisions based on relationships while managing profitability· Demonstrated desire and ability for growth and development· Outstanding customer success skills and ability to resolve technical problems.· Positive attitude and creative approach.· People Minded – Must show dignity and respect to all people.· Teamwork – Must build trusting relationships.· Innovation – Must progress through a combination of creativity, common sense and vision.· Integrity – Must exemplify the highest degree of ethical behavior· Excellent communication skills (written and oral)· Excellent time management and task prioritization skills· Exceptionally motivated and motivational· Extreme attention to detail· Steady composure in the face of difficult situations· Providing regular, actionable feedback to fellow support team members· Maintaining open communication channels within the support team· Ability to adapt to changes in processes and procedures and learn the methods required to perform related duties.· Logical problem-solving skills.· Ability to manage a varied workload to achieve priorities and objectives.· Serve as the voice of the customer and working with cross-functional partners to improve our products Preferred Skills:Additional Language skills Job Type: Full-time
2026-04-03T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Contract / Temporary to Hire
30.4475 - 35.255 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. This Contract to permanent position offers an exciting opportunity to engage with clients, manage production processes, and ensure the highest level of service delivery. The ideal candidate will thrive in a fast-paced environment, possess excellent organizational skills, and demonstrate a proactive approach to solving customer challenges. Responsibilities: • Serve as the primary liaison between customers and production teams, ensuring clear communication and exceptional service. • Create accurate work orders and provide all necessary information to facilitate seamless production processes. • Monitor job progress throughout production stages, addressing customer inquiries and resolving issues promptly. • Generate and send postage requests to clients as needed. • Participate in daily production meetings to share updates, plan departmental activities, and discuss client-specific needs. • Expedite billing processes by ensuring pre-billing documentation is complete and accurate. • Build strong relationships with clients through consultative selling, identifying their needs, and presenting tailored solutions. • Maintain detailed records of customer interactions and job specifications to ensure transparency and accountability. • Collaborate with internal departments to meet scheduling demands and uphold quality standards.
2026-03-26T00:00:00Z

Customer Service Representative

Washington, DC
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Washington, District of Columbia. In this role, you will assist individuals on the housing waitlist and those applying for it by providing exceptional service and administrative support. This is a long-term contract position offering stability and an opportunity to make a meaningful impact. Responsibilities: • Provide assistance to customers on the housing waitlist or those seeking to apply, ensuring all inquiries are handled promptly and professionally. • Collect, manage, and organize physical documents from customers while maintaining accurate records. • Update and maintain the company database with customer information and application details. • Scan and file documents efficiently to ensure easy access and secure storage. • Perform various clerical and administrative tasks to support the team’s operations. • Answer inbound calls from customers and respond to inquiries with clarity and professionalism. • Make outbound calls when necessary to follow up on customer requests or document submissions. • Ensure high levels of customer satisfaction by addressing concerns and resolving issues effectively. • Collaborate with other team members to improve processes and enhance service quality. • Uphold confidentiality and accuracy in all customer interactions and data handling.
2026-04-02T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-27T00:00:00Z

Customer Service Representative

Las Vegas, NV
onsite
Temporary
20 - 23 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Las Vegas, Nevada. In this role, you will play a vital part in managing customer interactions, ensuring smooth order processing, and providing exceptional support for a variety of manufacturing products. Candidates should bring strong communication skills and a detail-oriented approach to effectively collaborate with sales teams and customers. Responsibilities: • Coordinate with internal teams to request and manage quotes efficiently. • Provide accurate and timely information to intake and quote teams, addressing any inquiries. • Collaborate with the sales team and customers during project planning stages, including participation in kickoff meetings. • Oversee customer order management processes, ensuring accuracy and timely execution. • Process payments or deposits as required and handle ticket picking within established timeframes. • Upload order data to customer portals and maintain updated records on shared drives. • Monitor open order reports and update shipping dates in relevant systems when necessary. • Communicate lead time or shipping date changes to customers and sales representatives. • Conduct stock checks and provide shipping notifications for direct-ship orders. • Address post-order management tasks, including processing specific customer requests.
2026-03-31T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a non-profit organization in Dayton, Ohio. In this Contract to permanent position, you will play a vital role in supporting individuals transitioning from public housing to homeownership. This role requires strong organizational skills, excellent communication abilities, and a passion for helping others achieve their goals. Responsibilities:• Manage cases effectively, ensuring participants meet specific criteria for program eligibility.• Collaborate with public housing residents and voucher holders to explore pathways to homeownership.• Facilitate funding allocation by tracking participant progress and ensuring grant requirements are met.• Conduct meetings at various locations, delivering presentations and engaging with diverse groups.• Maintain detailed records and meet deadlines associated with grant funding and program requirements.• Provide consistent follow-up with participants to ensure they remain on track with the program objectives.• Assist with administrative tasks, including order entry and eligibility verification.• Respond to inbound and outbound calls with professionalism and a customer-focused approach.• Offer solutions to address challenges participants may face during their journey to homeownership.• Work closely with internal teams to ensure grant compliance and program success. For immediate consideration, call 937.224.8326.
2026-03-18T00:00:00Z

Customer Service Representative

Falls Church, VA
onsite
Temporary
22 - 23 USD / Hourly
Our company is seeking a customer-focused, detail-oriented Customer Service Representative to join our administrative and office support team. This essential role serves as the first line of contact for our clients and customers, handling inquiries with professionalism and efficiency. The ideal candidate has excellent communication skills, thrives in fast-paced environments, and is committed to delivering outstanding service. Able to work onsite Monday through Friday Responsibilities: <ul><li>Respond to customer inquiries via phone, email, and chat in a timely and courteous manner.</li><li>Resolve product or service issues by clarifying complaints, determining cause, and offering viable solutions.</li><li>Maintain detailed records of customer interactions, processing orders, forms, applications, and requests.</li><li>Collaborate with internal teams to support client satisfaction and issue resolution.</li><li>Meet established performance metrics for accuracy, handling time, and customer satisfaction.</li><li>Support other administrative duties, as needed.</li></ul>
2026-03-24T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary
22 - 26 USD / Hourly
Not all customer service roles are created equal. Some are transactional. Others are relationship-driven, problem-solving, and central to how a company builds trust with its customers.Our client, a growing consumer-focused brand, is seeking a Customer Service Representative who understands that every interaction is an opportunity to strengthen the customer experience. This role goes beyond answering questions — it’s about owning conversations, resolving challenges thoughtfully, and representing the brand with professionalism and clarity. Key Responsibilities<ul><li>Manage inbound customer inquiries via phone, email, and chat</li><li>Resolve issues related to orders, products, and account support</li><li>Maintain detailed CRM records and customer interaction history</li><li>Collaborate cross-functionally with operations and logistics teams</li><li>Identify trends in customer feedback and escalate when needed</li><li>Deliver a high-quality, solution-oriented customer experience</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Atlanta, GA
onsite
Contract / Temporary to Hire
22.3535 - 25.883 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic and collaborative environment. The ideal candidate will bring strong interpersonal skills, attention to detail, and a passion for delivering exceptional service to internal and external customers. Responsibilities: • Respond promptly to inbound and outbound customer inquiries, ensuring accurate and timely communication. • Process customer orders efficiently using internal systems, maintaining a high degree of accuracy. • Collaborate with the production team to ensure orders are produced and shipped on schedule. • Utilize tools such as Oracle, Excel (including pivot tables and VLOOKUP functions), and other relevant software to manage data and support customer needs. • Maintain a thorough understanding of customer requirements to provide tailored solutions. • Address and resolve customer issues or concerns with attention to detail and effectiveness. • Document all customer interactions and transactions for future reference and reporting. • Support call center operations by handling a high volume of calls with efficiency. • Act as a liaison between customers and internal departments to facilitate seamless service delivery.
2026-04-03T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary
18 - 20 USD / Hourly
We are seeking On-Line Tool Support Professionals to serve as the first point of contact for web-based tool support. This role supports clients and advisors through a high-volume inbound call environment, providing troubleshooting, education, and resolution for technical issues.Position OverviewThis role serves as the first point of contact for web-based tool support. You will assist clients and advisors in a inbound call environment, providing:<ul><li>Technical troubleshooting </li><li>Customer education </li><li>Issue resolution </li></ul>What They’re Looking For<ul><li>Strong personality and positive attitude </li><li>Highly process-oriented (technical skills can be taught) </li><li>Quick learner who can adapt easily </li><li>Strong customer service presence (internal + external) </li><li>Excellent communication and soft skills </li><li>Critical thinking and ability to problem-solve in real time </li><li>The “it factor” - someone who stands out and engages well </li></ul>Note: Call center experience is helpful but not required.
2026-04-02T00:00:00Z

Customer Service Representative

Sand Springs, OK
onsite
Contract / Temporary to Hire
24 - 28 USD / Hourly
Job Title: Customer Service RepresentativeLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a customer-focused and detail-oriented Customer Service Representative to join a growing team in Sand Springs. This role is responsible for delivering a positive customer experience through timely communication, accurate order processing, and full lifecycle order management. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values teamwork and customer satisfaction. Key Responsibilities:Process and manage customer orders from entry through fulfillment, including order changes and updatesConfirm orders via phone, email, or EDI and communicate any changes promptlyVerify shipping, billing, pricing, and purchase order details for accuracyMaintain and update customer records, including pricing, product details, and delivery instructionsCollaborate with internal teams and support sales staff to ensure smooth order fulfillmentCommunicate effectively with customers regarding order status, issues, and resolutionsAudit purchase orders for accuracy, including pricing, quantities, and termsHandle customer inquiries, complaints, and product returns in a timely and professional mannerEnsure compliance with company policies, safety standards, and regulatory requirementsSupport team members with order intake and data entry as needed
2026-04-02T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary
19 - 21 USD / Hourly
We staffed top-performing Customer Service Representatives who assisted clients, resolved inquiries, and delivered excellent service. The role required attention to detail, professionalism, and a commitment to customer satisfaction for banking company.<ul><li>Answered customer inquiries via phone, email, or in person.</li><li>Processed transactions accurately and efficiently.</li><li>Resolved customer issues and provided appropriate solutions.</li><li>Documented interactions and maintained accurate records.</li><li>Educated customers on products, services, and policies.</li><li>Collaborated with team members to meet performance goals.</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary
18 - 21 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to serve as a key point of contact for customers. This role is responsible for providing exceptional service, addressing inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns, complaints, or issues while maintaining a positive and solutions-oriented approach</li><li>Document customer interactions and maintain accurate records in internal systems</li><li>Process orders, returns, exchanges, or account updates as needed</li><li>Escalate complex issues to appropriate internal teams when necessary</li><li>Follow established procedures and customer service standards</li><li>Contribute to a positive team environment and support departmental goals</li></ul>
2026-03-27T00:00:00Z