114 results for Chat Agent jobs

Customer Support Agent

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Maintain accurate and detailed records of customer interactions and resolutions. • Address customer concerns with effective solutions while ensuring a positive experience. • Identify and escalate potential issues related to website functionality or system errors. • Monitor and improve response times, especially during the start and end of the business day. • Proactively follow up with customers to ensure satisfaction and resolution of issues. • Collaborate with team members to develop and implement service improvements. • Utilize strong problem-solving abilities to handle complex customer situations effectively. • Ensure compliance with established procedures and maintain high standards of service. • Adapt to evolving technologies and processes to support customer needs effectively.
2026-03-13T00:00:00Z

Call Center Representative

Baltimore, MD
onsite
Temporary
16 - 22 USD / Hourly
Seeking a customer-focused Call Center Representative to handle high-volume inbound/outbound calls, resolve customer inquiries, document interactions, and meet quality/metrics in a fast-paced environment. Key Responsibilities:<ul><li>Answer 60–100+ calls per day; verify identity and resolve issues/escalations.</li><li>Document calls, case notes, and resolutions accurately.</li><li>Process payments, updates, and service requests.</li><li>Meet KPIs (AHT, QA, adherence, first-call resolution).</li></ul>
2026-02-23T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-03-13T00:00:00Z

Call Center Representative

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a reliable and customer-focused Bilingual Call Center Representative (Spanish/English) to support a high-volume inbound and outbound call environment. The ideal candidate is professional, patient, and able to manage multiple customer interactions while maintaining accuracy and strong service standards. Responsibilities<ul><li>Handle high-volume inbound and outbound calls in both English and Spanish while maintaining professionalism and efficiency</li><li>Assist customers with account inquiries, service requests, troubleshooting, and general questions</li><li>Document all customer interactions accurately in the system, including notes, follow-ups, and case details</li><li>Resolve routine concerns and appropriately escalate complex issues according to company procedures</li><li>Follow established scripts and compliance guidelines while maintaining a natural and helpful conversation</li><li>Manage email and online inquiries in addition to phone communication</li><li>Meet productivity and quality assurance metrics including call handling time, accuracy, and customer satisfaction</li><li>Maintain confidentiality of customer information and adhere to company policies</li></ul>
2026-02-20T00:00:00Z

Spanish Customer Service Agent

San Diego, CA
onsite
Temporary
18.5 - 20.5 USD / Hourly
Our client, a respected organization within the non-profit sector, is seeking a motivated Bilingual Spanish Customer Service Agent to join their team. This role is critical in supporting the organization’s mission by providing compassionate, accurate assistance to a diverse Spanish- and English-speaking community. Key Responsibilities:<ul><li>Handle inbound and outbound customer service calls, emails, and chats in both Spanish and English.</li><li>Assist clients and program participants with general inquiries, application support, and service updates.</li><li>Document customer interactions accurately in internal systems.</li><li>Resolve issues with empathy while maintaining a professional attitude, escalating cases as necessary.</li><li>Deliver information about the organization’s programs, resources, and requirements.</li><li>Collaborate with cross-functional team members to ensure high-quality service delivery.</li><li>Maintain confidentiality and adhere to all organizational policies.</li></ul>
2026-03-12T00:00:00Z

Guest Services Representative

Memphis, TN
onsite
Contract / Temporary to Hire
15 - 15 USD / Hourly
We are looking for a motivated and customer-focused Guest Services Representative to join our team in Memphis, Tennessee. In this contract to permanent position, you will play a key role in delivering exceptional experiences to visitors at our museum. This role requires standing for extended periods and working weekends, with Tuesdays off and one additional day off during the week. Responsibilities: • Welcome guests warmly at the front entrance and Box Office, ensuring a positive first impression. • Provide detailed information about permanent and rotating exhibits, becoming knowledgeable about the museum and the Civil Rights era. • Monitor assigned areas within the museum to assist guests and maintain traffic flow. • Offer guidance and answer questions in hallways, helping visitors navigate the museum. • Manage the theater experience by delivering pre- and post-video announcements to enhance guest engagement. • Maintain an attentive demeanor while standing for extended periods and addressing visitor needs. • Support organizational sales and service goals through excellent customer interactions. • Ensure guests have a seamless experience by addressing concerns promptly and effectively. • Uphold museum standards by maintaining cleanliness and order in your assigned areas. • Collaborate with team members to provide consistent and high-quality service throughout the museum.
2026-03-11T00:00:00Z

Client Service Representative

Las Vegas, NV
onsite
Temporary
20.25 - 20.25 USD / Hourly
We are offering a long-term contract employment opportunity for a Client Service Representative in Las Vegas, NV. Key Responsibilities <ul><li>Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </li><li>Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </li><li>Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </li><li>Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </li><li>Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </li></ul>
2026-02-26T00:00:00Z

Customer Support Representative

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Company Robert Half is partnering with a growing and dynamic organization seeking a detail-oriented and customer-focused Customer Support Specialist to join their team. This role is ideal for a service-driven professional who enjoys problem-solving, building relationships, and delivering high-quality support in a fast-paced environment. Position OverviewThe Customer Support Specialist will serve as a key point of contact for clients and internal stakeholders, ensuring inquiries are resolved efficiently and professionally. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a positive customer experience.Key Responsibilities<ul><li>Respond to inbound customer inquiries via phone, email, and online platforms</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Troubleshoot and resolve customer concerns in a timely manner</li><li>Process orders, account updates, service requests, and documentation accurately</li><li>Maintain detailed records of customer interactions within CRM systems</li><li>Collaborate cross-functionally with operations, billing, and leadership teams</li><li>Monitor and follow up on open cases to ensure full resolution</li><li>Meet performance metrics related to response time, accuracy, and customer satisfaction</li></ul>
2026-02-27T00:00:00Z

Customer Care Representative

Cerritos, CA
onsite
Temporary
20 - 22 USD / Hourly
We are seeking a Customer Care Representative to be the face of our company for our clients. This role is ideal for someone who is highly organized, professional, and passionate about providing excellent customer service. You will play a critical role in ensuring that our clients receive timely, accurate, and friendly service.Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and other communication channels.</li><li>Process and manage orders accurately and efficiently.</li><li>Handle customer inquiries, complaints, and requests with professionalism and care.</li><li>Collaborate with internal teams to ensure timely order fulfillment and issue resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Support the continuous improvement of processes to enhance customer satisfaction.</li></ul>
2026-03-04T00:00:00Z

Call Center Specialist

Bridgewater, NJ
onsite
Temporary
21 - 22 USD / Hourly
We are looking for a skilled Call Center Specialist to join our team. As part of the healthcare industry, this role requires excellent communication and organizational skills to deliver exceptional service to patients and clients. This is a long-term contract position where you will play a vital role in ensuring a smooth and attentive experience for everyone you assist. This is an on-site position, five days a week, Monday through Friday. <ul><li>Respond to a high volume of inbound and outbound calls, chats, and emails, addressing inquiries and concerns by collecting relevant information, researching solutions, and providing accurate guidance.</li><li>Educate customers about available services, explaining features and benefits to help them make informed decisions.</li><li>Handle escalations for complex issues, ensuring they are directed to the appropriate department or team member.</li><li>Coordinate and manage appointments or requests according to established scheduling protocols.</li><li>Maintain detailed records of interactions, appointments, and follow-ups using designated systems.</li><li>Utilize software and other tools to efficiently manage scheduling, customer requests, and communications.</li><li>Navigate multi-line phone systems to efficiently handle and route calls.</li><li>Collaborate with team members to ensure a seamless workflow and high-quality service.</li><li>Maintain professionalism and accuracy while handling high volumes of communication across multiple channels.</li><li>Support the team by assisting customers with questions, scheduling, and other needs.</li><li>Ensure compliance with office procedures and maintain familiarity with office equipment and systems.</li></ul>
2026-03-13T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary
19.95 - 23.1 USD / Hourly
As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information. Responsibilities and Role Expectations• Communicating enrollment statistics with clients, sales, and/or project management teams. • Acting as the liaison between vendor and client to address payment issues or negotiate payment terms. • Overcoming vendor objections by proposing alternative payment options. • Professionally handling a high-volume of both inbound and outbound calls.• Using multiple applications to assist customers efficiently and swiftly. • Demonstrating efficient oral and written communication with customers, department personnel, and management. • Adeptly cross-selling additional products and services. • Transferring calls to the appropriate department or personnel. • Providing customers with accurate account information in a fast-paced setting. • Displaying good interpersonal skills and teamwork awareness. • Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques. • Completing additional tasks assigned based on business needs. Benefits and Perks: • Medical, Dental & Vision benefits from the 1st month after hire. • Automatic enrollment into our 401k plan (subject to eligibility requirements).• Access to company-wide virtual fitness classes.• Generous PTO offerings including major holidays, vacation, sick, personal, and volunteer time.• Employee discounts with major providers.• Contributions to various local and national philanthropic organizations.• A dynamic culture with company-wide contests and prizes. Equal Opportunity EmployerWe are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.
2026-03-12T00:00:00Z

Call Center Specialist

Brentwood, TN
onsite
Temporary
19.95 - 23.1 USD / Hourly
As a Call Center Specialist you will be engaged in several key activities. You will be initiating contact with strategic vendors who are not currently participating in our program. This involves maintaining the vendor queue, effectively prioritizing calls, and retiring those vendors who opt not to participate, all while ensuring that campaigns are completed within the designated timelines. You will be a strategic caller tasked with inputting vendor and/or client data into specific databases, with a focus on accurately recording vendor contact details and agreement information. Responsibilities and Role Expectations• Communicating enrollment statistics with clients, sales, and/or project management teams.• Acting as the liaison between vendor and client to address payment issues or negotiate payment terms.• Overcoming vendor objections by proposing alternative payment options.• Professionally handling a high-volume of both inbound and outbound calls.• Using multiple applications to assist customers efficiently and swiftly.• Demonstrating efficient oral and written communication with customers, department personnel, and management.• Adeptly cross-selling additional products and services.• Transferring calls to the appropriate department or personnel.• Providing customers with accurate account information in a fast-paced setting.• Displaying good interpersonal skills and teamwork awareness.• Multitasking, attentively listening, inputting data, solving problems, and navigating through various screens while employing customer satisfaction techniques.• Completing additional tasks assigned based on business needs Equal Opportunity EmployerWe are an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and military status, or any other status protected by federal or local law. If you need an accommodation for the application or interview process, please notify a representative of the Human Resources Department.
2026-03-12T00:00:00Z

Client Services Representative

Sanford, ME
onsite
Permanent
49000 - 54000 USD / Yearly
We are looking for a dedicated Client Services Representative to join our team in Sanford, Maine. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries and needs are addressed efficiently and professionally. You will collaborate with various departments to deliver accurate quotes, process orders, and provide exceptional service that aligns with company standards. Responsibilities: • Serve as the main liaison between customers, sales representatives, and internal departments to ensure seamless communication and service delivery. • Process customer quotes, purchase orders, and warranties with accuracy and attention to detail. • Log and maintain call and data records in company systems, ensuring all customer interactions are documented. • Coordinate with engineering teams to provide clear answers and solutions to customer inquiries. • Resolve customer issues promptly, including warranty and non-warranty concerns, troubleshooting, and service incidents. • Maintain comprehensive knowledge of product features, benefits, and warranties to assist customers effectively. • Uphold the company's quality assurance and customer satisfaction programs to address complaints and improve service standards. • Ensure compliance with company policies, including time management and productivity benchmarks. • Utilize Lean tools and concepts to identify and eliminate inefficiencies, improving processes and customer satisfaction. • Perform additional duties as assigned by supervisors or managers to support team objectives.
2026-03-02T00:00:00Z

Client Services Representative

San Francisco, CA
onsite
Permanent
100000 - 115000 USD / Yearly
Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team. In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.Responsibilities:• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies. • Process wire transfers securely and in accordance with regulatory requirements. • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions. • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services. • Build and maintain strong client relationships through proactive and personalized communication. • Guide new clients through the onboarding process to ensure a seamless and welcoming experience. • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries. • Partner with financial advisors to ensure client activities align with their financial strategies and goals. • Maintain accurate and current client records within Salesforce. • Follow up on pending client requests to ensure timely and complete resolutions. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn.
2026-03-13T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary
21 - 23 USD / Hourly
About the Role Robert Half is partnering with a well-established insurance organization seeking a detail-oriented Client Services Representative to support their compliance and operations team. This role has a strong administrative and coordination focus, assisting with client documentation, internal processes, and regulatory recordkeeping.The ideal candidate is highly organized, enjoys supporting internal teams and clients, and thrives in a structured environment where accuracy and follow-through are important.Key Responsibilities<ul><li>Provide administrative support to the client services and compliance teams</li><li>Assist with maintaining and updating client records, compliance documentation, and internal files</li><li>Track deadlines, renewals, and required documentation related to client accounts</li><li>Coordinate with internal departments to gather information and ensure client files are complete and compliant</li><li>Maintain organized databases, spreadsheets, and document tracking systems</li><li>Assist with preparing documentation for internal reviews and audits</li><li>Respond to client inquiries and support requests in a professional and timely manner</li><li>Support scheduling, document preparation, and other administrative tasks as needed</li></ul>
2026-03-06T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent
75000 - 85000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-02-12T00:00:00Z

Customer Service Representative

Charlotte, NC
onsite
Contract / Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Charlotte, North Carolina. This is a Contract position, offering a great opportunity to contribute to a dynamic environment within the wholesale distribution industry. The role involves supporting customers, managing orders, and ensuring a seamless experience for both internal and external stakeholders. Responsibilities:• Handle inbound and outbound customer calls with professionalism and a positive attitude.• Create and manage sales orders for installations and services, ensuring accuracy and timeliness.• Schedule and coordinate service appointments and installations for customers and builders.• Update and maintain order information in Service Works and other relevant systems.• Assist with invoicing, billing, and other administrative tasks to support operations.• Collaborate effectively with team members while demonstrating self-motivation and initiative.• Utilize Microsoft Excel and other web portals to manage data and track progress.• Provide exceptional customer service by addressing inquiries and resolving issues promptly.• Take detailed notes during training sessions to master system processes and tools.
2026-03-12T00:00:00Z

Customer Service Representative

Jamaica, NY
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism. • Process and manage order entries accurately to ensure timely fulfillment. • Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions. • Handle both inbound and outbound calls as needed, ensuring customer needs are met. • Track and document customer interactions and updates in the system for record-keeping purposes. • Collaborate with team members to improve processes and enhance customer satisfaction. • Provide clear and concise information to customers regarding products, services, and policies. • Identify and escalate complex issues to the appropriate team or supervisor when necessary. • Maintain up-to-date knowledge of company offerings to provide accurate support. • Ensure compliance with company guidelines and procedures in all customer interactions.
2026-03-12T00:00:00Z

Customer Service Representative

Vienna, VA
onsite
Temporary
18.5 - 19.5 USD / Hourly
We are searching for an energetic Customer Service Representative to join a reputable automotive dealership. In this role, you will serve as the primary point of contact for customers, providing prompt and professional assistance across a variety of dealership functions. Responsibilities<ul><li>Greet clients in person, by phone, and by email, delivering outstanding customer service at every interaction</li><li>Assess customer needs and advise on dealership services, vehicle features, and financing options</li><li>You will acquire practical experience in billing processes and delivering customer service</li><li>Coordinate service appointments, confirm schedules, and follow up with customers to ensure satisfaction</li><li>Resolve client questions, concerns, and complaints effectively with a positive attitude</li><li>Maintain accurate customer records and assist with clerical support as needed</li><li>Collaborate with sales, service, and finance departments to streamline the customer experience</li></ul>
2026-03-09T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.Key Responsibilities:<ul><li>Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.</li><li>Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.</li><li>Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.</li><li>Maintain a high level of product and account knowledge through regular training and hands-on management.</li><li>Communicate commercial terms and product details confidently with customers and sales teams.</li><li>Proactively manage orders, maintaining consistent communication to exceed customer expectations.</li><li>Apply business guidelines to effectively resolve customer situations and inquiries.</li><li>Use intermediate system and Excel skills to analyze account data, identify trends, and contribute to performance improvements.</li><li>Collaborate efficiently within a team-oriented environment to support operational objectives.</li></ul>
2026-03-11T00:00:00Z

Customer Service Representative

Greenville, SC
onsite
Contract / Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to effectively manage time in a fast-paced environment. Responsibilities: • Engage with customers to provide information about products and assist with order inquiries. • Process and input customer orders accurately into the system. • Act as a floater to support various administrative and operational tasks as needed. • Collaborate with distributors to ensure timely processing and delivery of orders. • Handle inbound and outbound calls to address customer needs and resolve issues. • Maintain accurate records and ensure data integrity for all transactions. • Utilize numerical skills to calculate order details and verify information. • Monitor schedules and prioritize tasks to meet deadlines efficiently. • Communicate effectively with team members and customers to ensure smooth operations.
2026-03-13T00:00:00Z

Customer Service Representative

Altamonte Springs, FL
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. Located in Altamonte Springs, Florida, the position offers an excellent opportunity to grow within the construction industry. Responsibilities: • Handle inbound and outbound calls with professionalism and efficiency, ensuring customer inquiries are addressed promptly. • Provide accurate information regarding products and services while maintaining a positive and helpful tone. • Process customer orders and ensure all entries are completed correctly and in a timely manner. • Resolve customer issues and complaints by identifying solutions and following up to ensure satisfaction. • Collaborate with internal teams to ensure seamless communication and effective problem-solving. • Maintain detailed and organized records of customer interactions and transactions. • Stay updated on company policies, procedures, and product offerings to provide accurate information. • Identify opportunities to improve customer service processes and share feedback with the team. • Uphold the company's reputation by delivering high-quality service and building strong customer relationships.
2026-03-12T00:00:00Z

Customer Service Representative

Concord, NH
onsite
Temporary
18 - 19 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Concord, New Hampshire. This is a long-term contract position that offers an excellent opportunity to assist customers with their inquiries and provide outstanding service in the Utilities/Infrastructure industry. The role begins as an on-site position for 4-6 weeks and transitions to a hybrid schedule, with specific office and home-based workdays. Responsibilities: • Respond to inbound customer inquiries with attention to detail and in a timely manner. • Utilize CRM tools to manage customer interactions and maintain accurate records. • Assist customers with billing questions and resolve payment-related issues. • Provide detailed information about company services and address customer concerns. • Collaborate with team members to ensure seamless service delivery. • Adapt to schedule changes during emergencies, such as storm shifts. • Communicate effectively through phone and email to ensure customer satisfaction. • Handle complex customer issues with patience and problem-solving skills. • Follow company policies and procedures to meet service standards. • Participate in training sessions and stay updated on industry practices.
2026-03-13T00:00:00Z

Customer Service Representative

New York, NY
onsite
Contract / Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week. Responsibilities: • Respond to inbound client calls with professionalism and resolve inquiries promptly. • Manage customer interactions through email correspondence, ensuring accurate and timely communication. • Perform data entry tasks to update and maintain records efficiently. • Schedule appointments and coordinate meetings as needed. • Utilize Microsoft Excel and Word to create reports and track relevant information. • Handle inbound and outbound calls to address customer needs effectively. • Process orders and ensure accuracy in entry and follow-ups. • Work collaboratively with the team to ensure seamless service delivery. • Leverage Yardi software to manage property-related tasks and operations. • Maintain a high level of organization and attention to detail in all tasks.
2026-03-13T00:00:00Z

Customer Service Representative

Carol Stream, IL
onsite
Contract / Temporary to Hire
20 - 24 USD / Hourly
We are looking for a dedicated Data Entry/Customer Service Representative to join our team in Carol Stream, Illinois. This is a contract-to-permanent position offering an excellent opportunity to showcase your communication skills while providing exceptional support to customers. You will play a vital role in maintaining customer satisfaction and ensuring smooth order processing. Responsibilities:• Handle inbound and outbound calls professionally, addressing customer inquiries and resolving issues promptly.• Process and manage customer orders accurately using order entry systems.• Maintain detailed records of customer interactions, ensuring all documentation is up-to-date.• Collaborate with team members to streamline customer service processes and improve efficiency.• Utilize Microsoft Office tools to prepare reports and manage data effectively.• Communicate clearly and effectively with customers to build strong relationships and foster trust.• Perform basic mathematical calculations to ensure order accuracy and resolve billing concerns.• Monitor and follow up on customer orders to ensure timely delivery.• Provide solutions to customer complaints, ensuring a positive resolution and experience.• Stay informed about company products and services to provide accurate information to customers.
2026-03-12T00:00:00Z