We are looking for a skilled Desktop Support Analyst to join our team on a long-term contract basis in Boston, Massachusetts. This fully onsite, part-time role involves providing essential IT support for a pharmaceutical company, ensuring smooth operations and resolving technical issues. This position is an excellent opportunity to showcase your expertise in desktop support and related technologies.<br><br>Responsibilities:<br>• Deliver onsite technical support to end-users, addressing hardware and software issues efficiently.<br>• Manage and resolve escalated tickets in a timely manner, ensuring user satisfaction.<br>• Assist with application support, including uninstalling and reinstalling approved software on devices.<br>• Provide installation and maintenance services for applications used across the organization.<br>• Handle onboarding and offboarding processes, ensuring proper setup or removal of IT resources.<br>• Support conference rooms and audiovisual equipment to facilitate seamless meetings and presentations.<br>• Perform imaging of devices and equipment to standardize configurations and prepare for deployment.<br>• Utilize ticketing systems to track, prioritize, and resolve support requests effectively.
<p>Robert Half is partnering with a client in Rancho Bernardo, CA to find a skilled <strong>PC Technician</strong> to support a two-day project. If you have hands-on expertise in PC hardware, excellent troubleshooting skills, and a passion for organization and precision, we want to hear from you.</p><p><br></p><p><strong>This position emphasizes disconnecting and reconnecting computer hardware, functionality testing, and meticulous cable management.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Efficiently disconnect and reconnect desktop and laptop PCs, peripherals, and other related hardware.</li><li>Perform thorough functionality testing on reconnected hardware to ensure successful setup and minimal downtime.</li><li>Physically relocate PC equipment as needed, ensuring components are secure during transport.</li><li>Organize and implement clean, optimized cable management solutions in compliance with IT standards.</li><li>Troubleshoot hardware to identify and resolve connectivity, power, or functionality issues.</li><li>Collaborate with IT team members to maintain clear documentation of setups, inventory, and deployments.</li><li>Assist with basic software installations, system updates, and configurations, as appropriate.</li><li>Follow and enforce established company IT policies and procedures.</li></ul>
<p>We are looking for a dedicated Desktop Support Analyst to join our team in Eastover, South Carolina. This long-term contract position offers an exciting opportunity to work in a dynamic environment, providing essential technical support and ensuring smooth operations. The role involves hands-on troubleshooting, system upgrades, and collaborating with users to address their technology needs.</p><p><br></p><p>Responsibilities:</p><p>• Upgrade existing desktops and laptops to Windows 11 using a corporate image, while ensuring user-specific software is correctly installed.</p><p>• Configure new desktops and laptops with the corporate image and tailor software installations based on individual user requirements.</p><p>• Address ServiceDesk tickets by troubleshooting PC, application, and printer issues, as well as performing basic network diagnostics when necessary.</p><p>• Operate effectively in an industrial environment, adhering to safety protocols and wearing required protective equipment.</p><p>• Collaborate with team members and end-users to ensure timely resolution of technical problems and maintain high service standards.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Providence, RI. In this role, you will assist with replacing and upgrading workstations, ensuring a seamless transition for users. This position requires technical expertise and the ability to work collaboratively with IT professionals to maintain operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Replace and upgrade desktop machines from Windows 10 to Windows 11 </p><p>• Configure laptops, install required software, and follow detailed setup instructions.</p><p>• Provide onsite support for 2-3 days to troubleshoot and resolve any setup challenges.</p><p>• Ensure proper functionality of hardware and software post-installation.</p><p>• Maintain a neat and detail-oriented appearance and adhere to a business casual dress code.</p><p>• Utilize Active Directory to manage user accounts and permissions as needed.</p><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Taunton, Massachusetts. In this role, you will provide Level 2 technical support, ensuring seamless operation of desktop systems and related technology. This position requires a proactive approach to troubleshooting and resolving technical issues while delivering excellent service to end-users.<br><br>Responsibilities:<br>• Diagnose and resolve complex desktop-related technical issues, providing Level 2 support.<br>• Manage Active Directory accounts, including creating, modifying, and troubleshooting user profiles.<br>• Perform hardware installations, upgrades, and repairs for workstations and related peripherals.<br>• Configure and maintain Windows 10 operating systems to ensure optimal performance.<br>• Implement and manage desktop imaging processes to streamline deployment and maintenance.<br>• Deliver timely and detail-oriented support to end-users, addressing inquiries and technical problems.<br>• Collaborate with other IT team members to ensure cohesive and efficient system operations.<br>• Maintain accurate documentation of technical processes, solutions, and system configurations.<br>• Monitor and evaluate system performance, identifying opportunities for improvement.<br>• Stay updated on emerging technologies to enhance support services and system functionality.
<p>We are looking for a skilled IS Coordinator to join our team in Dallas, Texas, for a long-term contract position. In this role, you will provide essential IT support to ensure smooth operations across a dynamic manufacturing environment. You will work closely with end users and technical teams, offering expertise in system administration and troubleshooting while maintaining adaptability. </p><p><br></p><p>Title: System Administrator </p><p>Location: Dallas, Tx </p><p>Duration: 12 months </p><p>Pay: $35-40 per hour </p><p><br></p><p>Responsibilities:</p><p>• Manage mobile devices using Intune to ensure secure and efficient functionality.</p><p>• Deploy and support endpoints, including Windows and Mac operating systems.</p><p>• Oversee server patching and ensure systems are updated regularly to maintain security and performance.</p><p>• Provide user support, resolve network issues, and assist with patch management.</p><p>• Collaborate with teams to manage IT operations for multiple facilities across various industries.</p><p>• Deliver day-to-day desktop and ticketing support to 70 end users.</p><p>• Maintain a detail-oriented demeanor while interacting with executives and stakeholders.</p><p>• Ensure compliance with organizational IT standards and practices.</p><p>• Participate in in-house training to develop niche technical skills.</p><p>• Monitor and respond to system alerts and incidents promptly.</p>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Placerville, California. In this role, you will provide technical assistance to end-users across multiple districts, ensuring smooth operation of hardware, software, networking, and audiovisual systems. This position requires travel within the local area and offers an opportunity to make a direct impact on IT services.<br><br>Responsibilities:<br>• Deliver comprehensive desktop support to approximately 600 users across 15 districts.<br>• Address and resolve technical issues through the Freshservice ticketing system.<br>• Provide remote assistance using Splashtop for troubleshooting and support.<br>• Troubleshoot and resolve hardware, software, and basic networking issues, including wired and wireless connections.<br>• Set up, deploy, and image computers for staff in various locations, including Head Start and Special Services.<br>• Maintain and support audiovisual equipment to ensure seamless functionality.<br>• Travel locally within the organization using a personal vehicle; mileage reimbursement is provided.<br>• Ensure all work adheres to high standards, including dress code guidelines.
We are looking for a skilled Help Desk Analyst to join our team in Greenville, South Carolina. In this contract position, you will play a pivotal role in providing technical support and resolving IT-related issues for users across the organization. The ideal candidate will possess a strong technical aptitude, excellent communication skills, and a proactive approach to troubleshooting and problem-solving.<br><br>Responsibilities:<br>• Respond to incoming calls and provide basic support for issues such as password resets, printer configurations, and network troubleshooting.<br>• Deliver training and guidance to users on new or updated technologies and systems.<br>• Research and resolve technical problems using internal and external resources, including knowledge bases.<br>• Escalate unresolved issues to higher-level support, such as Level 2 Specialists, Leads, or Managers.<br>• Document all steps taken during issue resolution, including both successful and unsuccessful actions, in detailed records.<br>• Ensure all service requests meet established Service Level Agreements (SLAs).<br>• Apply a solid understanding of help desk processes to effectively address user concerns and technical challenges.<br>• Collaborate with team members to improve workflows and enhance service delivery.<br>• Maintain strong organizational skills to manage multiple tasks and prioritize effectively.<br>• Provide attentive and courteous customer service to build positive relationships with users.
We are looking for a skilled Desktop Support Analyst to join our team in New Haven, Connecticut. In this long-term contract position, you will play a pivotal role in maintaining and optimizing desktop systems, ensuring seamless hardware and software functionality. This role is an excellent opportunity for someone who thrives in a hands-on technical environment within the healthcare industry.<br><br>Responsibilities:<br>• Provide comprehensive support for over 500 endpoints, addressing a wide range of issues including software installations and hardware repairs.<br>• Perform imaging of organizational and Entra machines to ensure proper configuration and deployment.<br>• Deploy and provide ongoing support for workstations and mobile devices.<br>• Assist with both in-person and virtual meeting setups, ensuring smooth operations.<br>• Troubleshoot and resolve issues related to desktop hardware and software.<br>• Utilize Active Directory to manage user accounts and permissions effectively.<br>• Maintain and upgrade systems to ensure compatibility with the latest versions of Windows 10.<br>• Collaborate with team members to improve processes and enhance overall efficiency.
We are looking for a skilled Desktop Support Analyst to join our team in Indianapolis, Indiana. In this role, you will provide technical expertise in deploying, configuring, and maintaining end-user devices while ensuring seamless integration within the organization's IT infrastructure. This position offers an opportunity to work collaboratively with cross-functional teams and contribute to various IT initiatives.<br><br>Responsibilities:<br>• Prepare and deploy desktops and laptops, including imaging, setup, and functionality testing.<br>• Install and configure operating systems, software applications, and hardware peripherals as needed.<br>• Conduct routine updates, apply system patches, and perform hardware upgrades to maintain device performance.<br>• Troubleshoot and resolve technical issues related to desktops, laptops, and other end-user devices.<br>• Collaborate with IT teams to ensure seamless integration of devices into the network infrastructure.<br>• Document standard operating procedures, configuration guidelines, and troubleshooting techniques.<br>• Participate in IT projects and special initiatives focused on desktop support and deployment.<br>• Provide end-users with hands-on technical assistance and training to address their concerns.<br>• Ensure compliance with security protocols and best practices when managing devices.
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Milwaukee, Wisconsin. This role involves supporting a migration to Windows 11, ensuring compatibility and smooth transitions for client systems. The ideal candidate will have strong troubleshooting skills and the ability to collaborate effectively with IT teams and end-users.<br><br>Responsibilities:<br>• Manage the migration of client systems from legacy operating systems to Windows 11, ensuring seamless transitions.<br>• Evaluate hardware and software compatibility to meet Windows 11 requirements.<br>• Resolve technical issues and troubleshoot challenges that arise during the migration process.<br>• Configure network settings and set up endpoint devices as needed for the system upgrade.<br>• Partner with client IT staff and project managers to adhere to project timelines and deliverables.<br>• Offer guidance and support to end-users facing difficulties with the new operating system.<br>• Create detailed documentation of processes, technical configurations, and troubleshooting steps throughout the migration.<br>• Conduct testing to confirm system functionality after migration.<br>• Ensure all devices meet security and performance standards post-upgrade.
We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. This Contract-to-permanent position offers an excellent opportunity to provide hands-on technical support and ensure seamless operations in a hybrid work environment. The ideal candidate will bring a strong IT background, adaptability, and a proactive approach to managing diverse technical needs.<br><br>Responsibilities:<br>• Deliver on-site technical support, assisting employees with hardware, software, and connectivity issues.<br>• Manage and configure network systems, including Cisco network stacks and switch networks.<br>• Administer Active Directory, Exchange, and integrate third-party enterprise applications.<br>• Provide support for common office tools and SaaS platforms, including Office 365 and ZoomInfo.<br>• Troubleshoot and resolve issues related to printing, networking, and typical office technology.<br>• Offer guidance and training on security protocols and identity management practices.<br>• Handle onboarding and offboarding processes for employees in a dynamic work environment.<br>• Support hybrid work operations by addressing both on-site and remote technical challenges.<br>• Adapt quickly to new systems and tools, ensuring smooth transitions and efficient problem-solving.<br>• Utilize security tools and maintain basic knowledge of cybersecurity to safeguard organizational assets.
We are seeking a Desktop Support Analyst for our pharmaceutical operations in Eatontown, New Jersey, United States. As a Desktop Support Analyst, you will be responsible for a range of tasks related to Environmental, Health, and Safety (EHS) programs and activities. You will ensure that we meet all government and regulatory requirements, manage safety training records, and contribute to our continuous improvement strategies.<br><br>Responsibilities<br>• Evaluating EHS programs and activities to ensure compliance with all relevant government and regulatory requirements.<br>• Monitoring, reporting, and resolving any environmental, health, and safety issues that arise.<br>• Coordinating corrective and preventive actions to address safety concerns within the workplace.<br>• Developing and implementing EHS policies, standards, guidelines, and programs that support our continuous improvement strategies.<br>• Administering the environmental, health, and safety audit program, including aspects of industrial hygiene.<br>• Managing the Personal Protective Equipment (PPE) and Good Manufacturing Practice (GMP) programs, which includes overseeing PPE and GMP supplies.<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management skills to ensure smooth operations.<br>• Developing safety and environmental campaigns, communications, and recognitions that align with our business strategies.<br>• Owning the site's Behavioral-Based Safety Observations Program, including employee training, logging and tracking observations, and reporting progress to leadership.<br>• Supporting our broader sustainability strategy to ensure the site meets company objectives.
We are looking for a skilled PC Technician to join our team on a contract basis in Fort Lauderdale, Florida. This role involves providing hardware support, assisting with device installations, and ensuring smooth connectivity for users. If you have hands-on experience with computer systems and peripherals, we encourage you to apply.<br><br>Responsibilities:<br>• Disconnect and reconnect user workstations and devices to ensure proper functionality.<br>• Install and configure associated computer hardware and peripherals.<br>• Troubleshoot issues related to hardware and cabling during setup.<br>• Provide support for Dell technologies and Apple devices as needed.<br>• Ensure all tasks are completed efficiently while adhering to safety standards and company policies.<br>• Collaborate with team members to meet project deadlines and ensure seamless transitions.<br>• Maintain clear communication with clients and team leads regarding project updates.<br>• Follow specified dress code and maintain high standards while on site.
We are looking for a skilled Help Desk Analyst I to join our team in San Antonio, Texas. In this role, you will provide technical support for macOS and iOS devices, ensuring seamless operations for end-users. This is an excellent opportunity for a motivated IT specialist to work in a dynamic environment while honing their expertise in Apple device management.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for hardware, software, and network issues, escalating more complex problems as needed.<br>• Install, configure, and support macOS workstations, iOS devices, and related peripherals.<br>• Manage and deploy software updates, system upgrades, and other IT solutions.<br>• Utilize tools such as Jamf Pro to oversee Apple device management and ensure compliance.<br>• Maintain an accurate inventory of IT assets, including devices, licenses, and peripherals.<br>• Develop and update documentation, such as quick reference guides, FAQs, and training materials.<br>• Assist with onboarding new employees by setting up IT systems and conducting training sessions.<br>• Offer on-site technical support for legal proceedings and company events as required.<br>• Research and recommend improvements in IT tools, keeping up with industry trends and best practices.<br>• Support routine maintenance tasks and contribute to departmental projects as assigned.
<p>We are looking for a Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time position</u></strong> is ideal for individuals with a strong technical background who are eager to provide excellent IT support and grow into a long-term role. As a contract opportunity, this role offers flexibility in scheduling while requiring on-site presence to deliver top-notch Tier 2 support.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 technical support, addressing and resolving IT-related issues efficiently.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 10 and Active Directory.</p><p>• Manage service desk tickets, ensuring timely responses and resolutions.</p><p>• Support mobile device management operations and ensure proper system functionality.</p><p>• Collaborate with team members and end-users to identify and implement solutions.</p><p>• Maintain professionalism and clear communication when assisting users.</p><p>• Ensure on-site presence as required to meet support needs and uphold reliability.</p><p>• Follow established procedures and guidelines while contributing to process improvements.</p><p>• Utilize technical expertise to diagnose and resolve hardware and software issues.</p>
<p><strong>Join Our Team as a Tier 3 Help Desk Engineer – Onsite in Medford, OR</strong></p><p>We’re on the lookout for an experienced <strong>Tier 3 Help Desk Engineer</strong> to join our <strong>welcoming and collaborative team</strong> in <strong>Medford, OR</strong>. If you're passionate about solving complex technical issues and enjoy working in a supportive, team-first environment, we’d love to meet you!</p><p>What You'll Be Working On:</p><ul><li>Advanced troubleshooting and resolution of system and network issues</li><li>Administration and support of <strong>Microsoft Entra</strong>, <strong>Microsoft 365</strong>, and <strong>enterprise IT infrastructure</strong></li><li><strong>Networking, server, and systems administration</strong> across diverse environments</li><li>Providing expert-level support and guidance to both technical and non-technical users</li><li>Collaborating closely with internal teams and stakeholders to ensure top-tier IT performance</li></ul><p>What We’re Looking For:</p><ul><li>Proven experience in a <strong>Tier 3 support</strong> or senior technical role</li><li>Strong <strong>diagnostic and problem-solving skills</strong></li><li>Expertise in <strong>Microsoft technologies</strong> and modern IT infrastructure</li><li>Excellent <strong>communication and interpersonal skills</strong></li></ul><p>What You’ll Love:</p><ul><li><strong>Competitive salary</strong>: $70,000 – $95,000</li><li><strong>Excellent culture</strong> and benefits package</li><li>Work with a <strong>friendly, tight-knit team</strong></li><li><strong>Onsite position</strong> in beautiful <strong>Medford, Oregon</strong></li></ul><p>Ready to take the next step in your IT career? Apply now and join a team where your expertise is valued, and your growth is supported.</p><p><br></p>
We are looking for a skilled Help Desk Analyst III to join our team in Dublin, Ohio. This long-term contract position offers an excellent opportunity to contribute to the healthcare industry by providing advanced technical support and desktop engineering solutions. The role will involve both onsite and hybrid work arrangements, with a focus on enhancing IT operations and user experiences.<br><br>Responsibilities:<br>• Oversee desktop engineering tasks, including remote device management and application deployment using Microsoft Intune.<br>• Administer and support mobile devices and telephony systems, such as CXOne.<br>• Develop and implement scripts to automate device configuration and maintenance processes.<br>• Act as a subject matter expert and escalation point for Tier I and Tier II support teams.<br>• Manage service tickets through FreshService, ensuring resolutions are delivered promptly.<br>• Execute enterprise-wide computer deployments using Autopilot.<br>• Collaborate with various teams to improve IT operations and enhance user satisfaction.<br>• Participate in a rotational on-call schedule every five weeks, including remote work during weekends.
We are looking for a dedicated Service Desk Analyst to join our team in Houston, Texas. In this role, you will handle a variety of IT support tasks, ensuring seamless technology operations and delivering exceptional service to users. The ideal candidate will be proactive, detail-oriented, and adept at resolving technical issues efficiently.<br><br>Responsibilities:<br>• Monitor and manage onsite IT inventory, ensuring accurate tracking and reporting of issued equipment.<br>• Resolve customer-reported technical issues using ticket management systems, ensuring timely and effective resolutions.<br>• Administer mobile text messaging systems and oversee software lifecycle management for employees.<br>• Conduct testing and analysis of IT systems and software to evaluate performance and reliability.<br>• Implement and prioritize solutions for IT-related concerns, escalating complex issues to appropriate teams.<br>• Perform system installations, updates, and maintenance procedures to prevent service interruptions.<br>• Develop training manuals and user-friendly materials to guide end-users in navigating IT systems.<br>• Collaborate with internal teams to align IT services with organizational needs and goals.<br>• Stay updated on advancements in IT to recommend improvements and optimize performance.
We are looking for a Service Desk Technician to provide exceptional first-level technical support to end-users in Cedar Rapids, Iowa. This long-term contract position involves troubleshooting hardware, software, and networking issues while ensuring timely resolution and excellent customer service. If you have strong attention to detail and technical expertise, this is a great opportunity to contribute to a dynamic team environment.<br><br>Responsibilities:<br>• Deliver prompt and attentive first-level support for hardware, software, and mobile devices.<br>• Manage service desk tickets and ensure accurate documentation of issues and resolutions.<br>• Install, configure, and troubleshoot Windows operating systems and Microsoft Office 365 applications.<br>• Build workstations and laptops, handle hardware replacements, and perform PC reimaging and driver installations.<br>• Provide technical support for conference room equipment and technologies.<br>• Collaborate with team members to identify and address recurring or complex technical issues.<br>• Use basic networking tools to diagnose and resolve connectivity and performance problems.<br>• Maintain security protocols to protect company systems and data.<br>• Offer courteous and responsive assistance to users, especially during high-pressure situations.
We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
We are looking for a skilled and adaptable MSP IT Specialist to join our team in East Greenwich, Rhode Island. In this role, you will provide critical technical support to clients, ensuring the smooth operation of IT systems and infrastructure. If you thrive in a fast-paced environment and enjoy solving complex challenges, this position offers an excellent opportunity to contribute to impactful projects while delivering exceptional customer service.<br><br>Responsibilities:<br>• Deliver Level 2 technical support to clients, addressing issues across servers, networks, firewalls, and cybersecurity systems.<br>• Configure, deploy, and maintain Fortinet firewalls and other essential networking equipment.<br>• Troubleshoot and resolve technical problems related to Windows Server environments and networking protocols, including VLANs, routing, and switching.<br>• Collaborate with team members to ensure timely and accurate resolution of client IT concerns.<br>• Participate in client-facing projects such as system migrations, upgrades, and new implementations.<br>• Provide both remote and onsite support to end users, ensuring seamless IT operations.<br>• Travel occasionally to client sites within approximately an hour of the office, with travel expenses covered.<br>• Maintain cybersecurity best practices to safeguard client systems and data.<br>• Build and sustain strong client relationships through attentive and responsive service.
We are looking for an experienced Manager of Data Analytics and Costing to join our team in Fort Worth, Texas. This role is essential in driving financial planning, analysis, and costing accuracy within the organization. The ideal candidate will have a strong background in manufacturing cost structures, financial modeling, and team leadership, with a focus on delivering actionable insights and fostering process improvements.<br><br>Responsibilities:<br>• Lead financial planning processes, including budgeting, monthly forecasting, and long-range planning, ensuring alignment with organizational goals.<br>• Conduct detailed variance analyses to compare actual financial results with budgets and forecasts, providing actionable insights and recommendations.<br>• Develop and maintain predictive financial models to support strategic decision-making and scenario planning.<br>• Oversee product and job costing validation processes to ensure accuracy and alignment with operational realities.<br>• Collaborate with operations, production, and supply chain teams to analyze manufacturing variances and identify opportunities for cost savings.<br>• Create and deliver comprehensive management reports and dashboards using advanced tools such as Excel and Power BI.<br>• Implement predictive analytics techniques to anticipate cost trends and mitigate financial risks.<br>• Present financial data and complex analyses in a clear, concise manner for diverse stakeholders, including senior management.<br>• Lead and mentor a team of financial analysts and cost accountants, fostering growth and accountability.<br>• Champion best practices in data analytics and costing, driving continuous improvement across the organization.
We are looking for an experienced IT Director to oversee financial systems and drive technology strategies that align with organizational goals. Based in San Juan Capistrano, California, this role is pivotal in managing critical systems, leading teams, and ensuring seamless integration across platforms. The ideal candidate will possess strong leadership skills and a deep understanding of financial processes and technology.<br><br>Responsibilities:<br>• Develop and implement a strategic roadmap for financial systems that supports organizational objectives.<br>• Act as the primary liaison between Finance, IT, and external vendors to ensure alignment and effective execution of financial systems strategies.<br>• Manage the administration, configuration, and performance of financial systems such as Oracle Hyperion, Epicor ERP, Zuora, and industry-specific billing platforms.<br>• Lead efforts to design and implement integrations across financial systems using APIs and middleware solutions.<br>• Establish and enforce best practices for data governance, security, and compliance with regulatory standards.<br>• Collaborate with internal audit, finance, and accounting teams to ensure accurate reporting and smooth financial close cycles.<br>• Supervise a team of systems analysts, developers, and external consultants to achieve project and operational goals.<br>• Manage vendor relationships, negotiate contracts, and oversee service level agreements (SLAs).<br>• Identify opportunities for system enhancements, automation, and cost-saving measures.<br>• Stay updated on emerging technologies and trends in financial systems and SaaS platforms.
