We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. This Contract-to-permanent position offers an excellent opportunity to provide hands-on technical support and ensure seamless operations in a hybrid work environment. The ideal candidate will bring a strong IT background, adaptability, and a proactive approach to managing diverse technical needs. Responsibilities: • Deliver on-site technical support, assisting employees with hardware, software, and connectivity issues. • Manage and configure network systems, including Cisco network stacks and switch networks. • Administer Active Directory, Exchange, and integrate third-party enterprise applications. • Provide support for common office tools and SaaS platforms, including Office 365 and ZoomInfo. • Troubleshoot and resolve issues related to printing, networking, and typical office technology. • Offer guidance and training on security protocols and identity management practices. • Handle onboarding and offboarding processes for employees in a dynamic work environment. • Support hybrid work operations by addressing both on-site and remote technical challenges. • Adapt quickly to new systems and tools, ensuring smooth transitions and efficient problem-solving. • Utilize security tools and maintain basic knowledge of cybersecurity to safeguard organizational assets.

• Proven experience in IT support, with a generalist skillset. • Proficiency in Active Directory, Office 365, Cisco technologies, and Linux systems. • Familiarity with security tools and SaaS platforms, such as Canva. • Ability to configure network systems and manage Cisco network stacks. • Strong knowledge of security practices, particularly in identity management. • Experience with onboarding/offboarding processes and supporting hybrid work models. • Flexibility and adaptability to learn and work with new systems. • Excellent problem-solving skills and the ability to work effectively in a fast-paced environment.

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Wheaton, IL
onsite
Contract / Temporary to Hire
22.00 - 26.00 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. This Contract-to-permanent position offers an excellent opportunity to provide hands-on technical support and ensure seamless operations in a hybrid work environment. The ideal candidate will bring a strong IT background, adaptability, and a proactive approach to managing diverse technical needs. Responsibilities: • Deliver on-site technical support, assisting employees with hardware, software, and connectivity issues. • Manage and configure network systems, including Cisco network stacks and switch networks. • Administer Active Directory, Exchange, and integrate third-party enterprise applications. • Provide support for common office tools and SaaS platforms, including Office 365 and ZoomInfo. • Troubleshoot and resolve issues related to printing, networking, and typical office technology. • Offer guidance and training on security protocols and identity management practices. • Handle onboarding and offboarding processes for employees in a dynamic work environment. • Support hybrid work operations by addressing both on-site and remote technical challenges. • Adapt quickly to new systems and tools, ensuring smooth transitions and efficient problem-solving. • Utilize security tools and maintain basic knowledge of cybersecurity to safeguard organizational assets.
2025-10-07T18:24:19Z