<p><strong>Remote after 3-weeks of onsite training in Fort Worth, TX</strong></p><p><br></p><p>We are seeking a dedicated and enthusiastic <strong>Customer Service Rep</strong> to join a collaborative and close-knit team. This position offers a unique opportunity for a <strong>Customer Service Rep</strong> to receive hands-on training in a supportive environment before transitioning to a flexible work-from-home schedule. If you're someone who thrives in a fast-paced, team-oriented atmosphere and enjoys helping others, this <strong>Customer Service Rep</strong> role is the perfect fit.</p><p><br></p><p>Responsibilities:</p><ul><li>Answer incoming calls and determine the type of assistance needed</li><li>Provide first-call resolution by navigating internal systems and offering accurate information</li><li>Document and track all inquiries and resolutions in the system</li><li>Foster a positive relationship with callers through professional and courteous communication</li><li>Collaborate with a 13-member team, including 2 leads, to ensure service excellence</li><li>Assist teammates and contribute to a cooperative team environment</li><li>Adapt to a schedule of back-to-back calls with minimal supervision</li></ul>
<p><strong>Job Overview:</strong></p><p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role is an excellent opportunity if you are looking to get your foot on the door of a great company.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Conduct regular monitoring and maintenance of customer accounts</p><p>• Handle mailings.</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position, offering an opportunity to grow within the payments industry. As a member of our call center team, you will play a key role in delivering exceptional service to our customers while utilizing advanced tools and processes.</p><p><br></p><p><strong>***SHIFT: Monday - Friday, 2:00pm - 11:00pm***</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer concerns efficiently.</p><p>• Clearly explain product options, features, and associated charges to ensure customer understanding.</p><p>• Navigate customer service systems and tools promptly to provide seamless support.</p><p>• Apply established procedures to resolve routine issues, collaborating with others when guidance is required.</p><p>• Maintain high-quality service standards and meet call center performance metrics consistently.</p><p>• Educate customers on self-service tools such as company applications and web services.</p><p>• Share information about promotions, new products, and upgrades to enhance customer experience.</p><p>• Provide accurate rate quotes and encourage customers to explore prepay options.</p><p>• Handle additional tasks and responsibilities as assigned to support the team.</p>
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
Customer Support Coordinator<br>First point of contact to greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Strong professional verbal and written communication skills required to provide the best possible first impression and ensure a positive experience. Assist Customer Service team and other staff members with administrative tasks including data entry and general email distribution as well as other duties as needed.<br>RESPONSIBILITIES: <br>• Professionally and effectively communicate and greet customers, clients, vendors and employees via phone, email, virtual conferencing and/or in-person and direct them to the appropriate person or department. Take messages and provide basic information to callers as needed.<br>• Screen and distribute general email and voicemail inquiries to appropriate person or department.<br>• Assist Customer Service team with data entry related to orders, customer account records and RMA’s.<br>• Assist with distributing RMA Repair estimates to customers, provide status updates and direct customer inquiries to the appropriate person or department as needed.<br>• Maintain office supplies for Customer Service teams.<br>• Monitor incoming faxes and route accordingly.<br>• Other duties or responsibilities as required<br>REQUIREMENTS:<br>• High School/GED, College preferred<br>• Minimum of 2 years of relevant Reception, Coordinator or Administrative experience in a Customer Service oriented environment preferred<br>• Individual contributor with general supervision<br>• Working knowledge of Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)<br>• Knowledge of audio/ video conferencing systems i.e. Teams/Zoom preferred<br>• Knowledge of ACD telephony systems preferred<br>• General understanding of customer service principles and practices, including being attentive, empathetic and responsive.<br>• Ability to communicate technical information.<br>• Exceptional verbal and written communication skills to effectively communicate with customers, clients, vendors and employees.<br>• Ability to multitask and manage high volume phone calls and emails.<br>• Ability to handle conflict resolution or irate customers in a calm and professional manner to provide solutions or escalate accordingly.<br>• Flexibility and adaptability to changing circumstances, new technologies, processes and priorities.<br>• Strong ability to adapt quickly to department schedules and company’s changing needs.<br>• Strong prioritization skills required to quickly analyze a situation and determine best course of action or if escalation is required.<br><br>PHYSICAL REQUIREMENTS (lifting, maneuvering, standing, sitting, as applicable)<br>• Long hours sitting and using office equipment (Extended periods of sitting during the course of a typical workday/Greater than 4 hours? (use quantifiable numbers/no grey area)<br>• Must be able to remain in a stationary (stand or sit) position 75% of the working shift.<br>• Continually operates a computer and other office productivity machinery, such as copy machine, computer printer.<br>• Business Hours – Monday – Friday 8:30 am -5:30 pm
<p>A reputable organization in the heart of Honolulu is seeking a dedicated and personable <strong>Customer Service Representative (CSR)</strong> to join its team and provide outstanding service to clients and customers. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to creating positive customer experiences. The position is <strong>on-site</strong> at the company’s Honolulu location, making direct interaction with customers and team members essential. This role is perfect for someone who is enthusiastic about helping others and has a solid background in customer-facing roles. Our client prefers <strong>Hawaii-based candidates</strong> ready to attend <strong>in-person interviews</strong> and integrate seamlessly into their close-knit team environment. If you are interested in this role, please call us at 808-531-0800.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Customer Support:</strong> Handle incoming customer inquiries through phone, email, and face-to-face interactions. Address customer questions, resolve complaints, and provide accurate information about products or services.</li><li><strong>Problem Resolution:</strong> Proactively identify customer concerns and resolve issues efficiently, ensuring customer satisfaction. Escalate complex problems to relevant departments when necessary and follow up to ensure resolution.</li><li><strong>Order Processing:</strong> Assist customers with placing orders, tracking shipments, and managing returns or exchanges when required. Ensure information is entered accurately into company systems.</li><li><strong>Documentation:</strong> Maintain detailed customer records, including communication histories and issue resolution statuses, in internal databases and CRM systems.</li><li><strong>Team Collaboration:</strong> Work closely with other departments (sales, operations, technical support) to provide accurate information and ensure seamless customer service delivery.</li><li><strong>Product Knowledge:</strong> Stay up to date on company services, products, and policies to provide customers with the most accurate and helpful information.</li><li><strong>Feedback Collection:</strong> Gather customer feedback and suggestions and report recurring issues or trends to management for process improvement.</li><li><strong>Service Updates:</strong> Inform customers about new products, promotions, and policy changes when applicable.</li><li><strong>Administrative Duties:</strong> Perform general office tasks, including filing, reporting, and other clerical duties, as required to support the customer service department.</li></ul><p><br></p>
<p>Customer service representative openings!</p><p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.</p>
<ul><li>Provide exceptional customer support through inbound and outbound communication channels, including phone, email, and live chat.</li><li>Resolve customer inquiries, complaints, and issues promptly and effectively to ensure high levels of satisfaction.</li><li>Maintain a positive and professional demeanor when interacting with clients and colleagues.</li><li>Update customer accounts and process orders, returns, or adjustments accurately using CRM systems.</li><li>Collaborate with other departments to address complex customer challenges and ensure seamless service delivery.</li><li>Identify opportunities to upsell products or services and educate customers on additional offerings.</li><li>Understand and adhere to company policies, procedures, and quality standards.</li><li>Track and document customer interactions to compile useful data for process improvements and reporting metrics.</li><li>Strive to meet or exceed performance targets in areas such as response time, resolution time, and customer satisfaction scores.</li><li>Adapt to new tools, technologies, and workflows as they evolve in the customer service operation.</li></ul><p><br></p>
<p>Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This is an onsite Customer Service Representative opportunity based in Fairfax, Virginia, working Monday to Friday. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p>• Handle both inbound and outbound customer calls, emails, chat and in-person requests.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide accurate, valid and complete information by using the right methods/tools.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p><p><br></p>
<p>Robert Half is assisting a growing, innovative company in the Lehigh Valley in their search for a <strong>Customer Service Representative</strong> to join their team on a contract basis. If you are customer-focused, detail-oriented, and thrive in a fast-paced environment, this could be a great opportunity for you!</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Customer Service Specialist will support the company’s business-to-business (B2B) customers by ensuring accurate and timely handling of customer inquiries related to order placement, tracking, and updates. Your role will be pivotal in supporting the smooth flow of operational processes that impact the company’s reputation for exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist customers (companies) with placing orders, ensuring all details are accurate and documented properly.</li><li>Provide timely updates to customers on the status of their orders, anticipated delivery timelines, and any changes to their requests.</li><li>Maintain detailed records of customer interactions and follow standard protocols for order management.</li><li>Address and resolve customer questions or concerns professionally and efficiently.</li><li>Collaborate with internal departments to ensure swift communication and resolution of issues related to orders.</li><li>Support ongoing process improvements related to customer support and order handling.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Oshkosh, Wisconsin. This is a long-term contract to hire position offers an excellent opportunity to enhance your customer service skills in a dynamic retail environment. The role involves providing exceptional service to customers while handling various operational tasks.</p><p><br></p><p>Responsibilities:</p><p>• Engage directly with customers to address inquiries and provide solutions in a detail-oriented and friendly manner.</p><p>• Process invoices accurately and efficiently to ensure smooth transaction handling.</p><p>• Manage the cash drawer, including balancing and reconciling funds at the end of shifts.</p><p>• Perform order entry tasks with attention to detail and accuracy.</p><p>• Handle inbound and outbound calls to assist customers with their needs.</p><p>• Collaborate with team members to maintain a positive and productive work environment.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p><br></p>
<p>Are you a strong communicator with a passion for helping others? Do you thrive in a fast-paced environment and enjoy solving problems? Our client is seeking a Customer Service Representative to join their team. In this role, you will serve as the first point of contact for customers, providing support, solutions, and a positive experience. If you’re enthusiastic about building relationships and ensuring customer satisfaction, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Handle incoming customer inquiries via phone, email, chat, or in-person with professionalism and enthusiasm.</li><li><strong>Problem Resolution:</strong> Investigate and resolve customer issues or complaints, escalating complex cases to the appropriate department as needed.</li><li><strong>Product Knowledge:</strong> Stay informed about the company’s products and services to provide accurate information and recommendations to customers.</li><li><strong>Order Processing:</strong> Assist customers with order placement, tracking, returns, and refunds while maintaining detailed records of interactions.</li><li><strong>Documentation:</strong> Accurately document customer interactions and transactions in the CRM system.</li><li><strong>Customer Satisfaction:</strong> Proactively follow up with customers to ensure issues are resolved and their experience exceeds expectations.</li><li><strong>Team Collaboration:</strong> Collaborate with colleagues and departments to ensure seamless customer service delivery.</li><li><strong>Feedback:</strong> Gather and document feedback from customers to identify trends, improvements, and potential issues.</li></ul>
<p>Our client is seeking a compassionate and detail-oriented Customer Service Representative to join our team. In this role, you will serve as the main point of contact for our donors, volunteers, and beneficiaries, ensuring their questions and concerns are addressed promptly and professionally. The ideal candidate is passionate about delivering exceptional service and supporting the mission-driven work of our organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary contact for incoming calls, emails, and inquiries from donors, volunteers, beneficiaries, and stakeholders </li><li>Resolve issues related to donations, program eligibility, volunteer opportunities, and general questions in a timely manner.</li><li>Provide detailed and accurate information about organizational services, programs, and initiatives.</li><li>Assist with data entry and recordkeeping to maintain accurate donor and beneficiary profiles.</li><li>Collaborate with internal teams to resolve escalations and improve customer experience processes.</li><li>Foster strong relationships with donors and volunteers to encourage continued engagement and support.</li><li>Support fundraising campaigns and outreach initiatives by responding to inquiries and providing resources to interested parties.</li><li>Identify and communicate service trends and client concerns to leadership for continuous improvement.</li></ul>
<p>Do you thrive on solving problems, staying organized, and helping people get what they need on time? Our client, a highly respected <strong>manufacturing company in Solana Beach</strong>, is searching for a <strong>Customer Service Representative</strong> to be the voice of their brand and the bridge between production and customers. This company produces high-quality products that make a real difference in people’s lives. Behind the scenes, their team works tirelessly to design, build, and ship with precision. But none of that would be possible without exceptional customer service — the department that keeps everything running smoothly and ensures clients feel heard, supported, and valued every step of the way. That’s where you come in.</p><p><br></p><p>As a <strong>Customer Service Representative</strong>, you’ll do far more than answer phones and emails. You’ll act as a project navigator, troubleshooting issues, ensuring timely deliveries, and collaborating across departments. This is a role for someone who enjoys the challenge of juggling multiple priorities while keeping a positive, professional attitude.</p><p><br></p><p><strong><u>What You’ll Do Every Day</u></strong></p><ul><li>Serve as the primary contact for customers, providing updates on orders, shipments, and product details.</li><li>Accurately process and manage orders in the company’s ERP system.</li><li>Track shipments and coordinate with logistics/warehouse staff to ensure customers receive accurate timelines.</li><li>Respond to product inquiries, pricing requests, and stock availability questions with precision and professionalism.</li><li>Identify and escalate issues when needed, ensuring customers always receive timely solutions.</li><li>Build trust by nurturing long-term client relationships and providing exceptional service.</li></ul>
<p><strong>Job Title:</strong> Customer Service Representative </p><p><strong>Location:</strong> Brea</p><p><strong>Pay rate: $25/hr</strong></p><p>Contract to hire</p><p><strong>Position Overview:</strong></p><p>Pacific Plastics is seeking a motivated and detail-oriented Customer Service Representative to join our team. This role functions as a customer service position, providing excellent customer support while assisting with order processing and general inquiries. The ideal candidate is professional, reliable, and eager to contribute to a collaborative work environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming phone calls and take customer orders accurately.</li><li>Send order confirmations and manage backorder communication and follow-ups.</li><li>Learn to conduct inventory checks, including pricing and availability.</li><li>Assist customers with general inquiries and provide updates on order status.</li><li>Maintain accurate documentation and follow company processes for customer interactions.</li><li>Gradually support inside sales and administrative functions as skills develop.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Minimum of 1 year of professional experience (customer service or related field preferred).</li><li>Manufacturing experience is a plus, but not required.</li><li>Strong communication skills and a professional phone presence.</li><li>Ability to learn quickly and adapt to company procedures.</li><li>Bilingual in Spanish is preferred, but not required.</li><li>Available to start immediately.</li></ul>
<p>We are seeking a highly motivated and detail-oriented Fraud/Customer Service Specialist with strong analytical thinking and finance knowledge for a contract-to-hire position. As part of the team, you will play a key role in investigating potential fraudulent activity, delivering exceptional customer service, and leveraging your finance expertise to resolve complex concerns. This dynamic position requires a proactive individual who can think critically, manage sensitive situations, and ensure client satisfaction while helping safeguard the organization's finances and reputation.</p><p>T<strong>Key Responsibilities:</strong></p><ol><li><strong>Fraud Investigation:</strong></li></ol><ul><li>Analyze and resolve suspected fraud cases by reviewing transaction data and customer accounts for irregularities in compliance with company policies and industry regulations.</li><li>Collaborate with other departments, including compliance and risk management, to assess and mitigate potential threats.</li><li>Utilize data analysis tools and methods to identify emerging fraud trends and recommend process improvements.</li></ul><ol><li><strong>Customer Service & Support:</strong></li></ol><ul><li>Respond promptly to customer inquiries related to fraud concerns with professionalism and empathy while protecting sensitive information.</li><li>Provide clear communication to customers on fraud-related issues and resolutions, ensuring a high standard of satisfaction.</li><li>Escalate complex cases to higher-level teams when necessary, ensuring timely follow-up and resolution.</li></ul><ol><li><strong>Financial Operations & Analytics:</strong></li></ol><ul><li>Leverage financial acumen to assess the financial impact of fraudulent cases and support preventative measures.</li><li>Prepare detailed reports and documentation on fraud incidents and support team efforts to develop risk mitigation strategies.</li><li>Assist operations teams with reconciling accounts impacted by fraud-related activity.</li></ul><ol><li><strong>Compliance & Process Improvements:</strong></li></ol><ul><li>Monitor compliance with industry standards, internal processes, and legal requirements for fraud handling and case documentation.</li><li>Identify areas for process optimization and assist with implementing improvements to enhance fraud detection and customer service operations.</li></ul>
We are looking for a dedicated and bilingual individual with strong attention to detail to join our credit union team as a Teller in Milwaukee, Wisconsin. In this Contract-to-Permanent position, you will play a vital role in delivering exceptional customer service while managing financial transactions with precision. This opportunity is ideal for someone who thrives in a collaborative environment and is passionate about serving members in the non-profit industry.<br><br>Responsibilities:<br>• Process deposits, withdrawals, loan payments, and other financial transactions with accuracy and efficiency.<br>• Respond to member inquiries and provide tailored solutions to address their financial needs.<br>• Promote credit union products and services to strengthen member relationships and enhance satisfaction.<br>• Ensure compliance with credit union policies while maintaining accurate records of all transactions.<br>• Balance cash drawer daily and promptly resolve any discrepancies.<br>• Deliver outstanding customer service to members, fostering a welcoming and positive environment.<br>• Travel to support other branches as needed, ensuring consistent service delivery.<br>• Assist with scheduling appointments and managing email correspondence effectively.<br>• Handle inbound and outbound calls to address member concerns and provide timely assistance.<br>• Utilize software tools such as Microsoft Excel and Word to complete data entry and order processing tasks.
We are looking for a dedicated Customer Service Representative to join our team in Haverhill, Massachusetts. This Contract to permanent position offers a unique opportunity to work with a leading manufacturer specializing in industrial and ergonomic workbenches, workstations, lab furniture, and material handling equipment. The ideal candidate will play a key role in supporting sales and logistics operations while ensuring exceptional customer service.<br><br>Responsibilities:<br>• Process and enter sales orders with accuracy and efficiency.<br>• Monitor and track orders to ensure timely delivery and resolve any issues that arise.<br>• Provide support to the logistics and sales teams by handling administrative tasks and data entry.<br>• Respond to customer inquiries through inbound and outbound calls, maintaining a detail-oriented and helpful demeanor.<br>• Collaborate with internal teams to address customer needs and provide solutions.<br>• Maintain detailed and organized records of customer interactions and order statuses.<br>• Assist in managing call center operations by answering calls and addressing questions promptly.<br>• Ensure consistent communication with customers regarding order updates and product availability.<br>• Participate in team meetings to share insights and improve customer service processes.
<p><strong><em><u>**This is a great opportunity for someone looking for a long-term home. Or, a step-down from a career with long hours & high responsibility for something that can offer a great culture with a health work-life balance and an amazing mission (supplying costumes for kids) through a foundation.**</u></em></strong></p><p><br></p><p><strong>Job Title:</strong> Customer Service Representative (Temporary-to-Hire)</p><p><strong>Location:</strong> Levittown, PA</p><p><strong>Schedule: </strong>Monday – Friday, 8:00am – 4:30pm, 100% ONSITE Only</p><p><br></p><p><strong>PS: Alternative Schedule: </strong>While the opening is for full-time, permanent employees, the company is open to those who want to want to work seasonally, from October to June, and then your summers off (or part-time summer schedule).</p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking a dedicated Customer Service Representative for a temporary-to-hire position with the opportunity to transition into a permanent role based on performance. This role is fully onsite in Bristol, PA, and requires someone who thrives in a fast-paced, customer-focused environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide professional, courteous, and efficient service to customers via phone and email.</li><li>Manage inquiries, orders, and return requests promptly while ensuring accuracy and attention to detail.</li><li>Handle a variety of situations with tact and diplomacy to ensure positive customer experiences.</li><li>Enter data into company systems, including order processing and return authorizations.</li><li>Maintain organization and multitask effectively in a busy, seasonal-driven business environment.</li><li>Follow through on requests and ensure timely communication across departments and levels of management with limited supervision.</li><li>Work independently while also contributing to a collaborative team environment.</li><li>Stay flexible and adapt quickly to shifting priorities or workload demands.</li></ul>
<p><strong>Customer Service Representative – Automotive</strong></p><p><strong>Location:</strong> South Oklahoma City, OK</p><p><strong>Compensation:</strong> $15hr + commission opportunities</p><p><br></p><p><strong>Job Description:</strong></p><p>We are looking for an enthusiastic Call Center / Sales Representative to join our team in South OKC. This role is perfect for individuals with prior call center, sales, or dealership experience who thrive in a fast-paced, customer-focused environment. You will play a key role in engaging with potential customers over the phone, answering questions, and guiding them through the sales process to ensure a positive experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls to connect with potential and existing customers</li><li>Provide detailed information on vehicles, features, warranties, and financing options</li><li>Actively follow up with leads to drive appointments and sales opportunities</li><li>Maintain accurate records of customer interactions and follow-ups in the CRM system</li><li>Consistently meet or exceed individual and team sales goals</li><li>Deliver professional and friendly service that builds customer trust and repeat business</li></ul>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Edison, New Jersey. In this role, you will handle customer queries, resolve issues efficiently, and ensure a positive customer experience. This is an onsite position with a business casual dress code and free parking available.<br><br>Responsibilities:<br>• Respond to and resolve 30-80 Zendesk support tickets daily, ensuring timely resolution within 24-48 hours.<br>• Address customer concerns such as tracking issues, missing items, damaged products, or inquiries about product details.<br>• Conduct independent research to provide answers to complex customer questions.<br>• Process product returns and manage replacement orders for damaged items.<br>• Collaborate effectively with warehouse teams to ensure smooth operations; bilingual skills are a plus.<br>• Develop and maintain a strong understanding of product details to provide accurate information to customers.<br>• Handle challenging customer interactions professionally while maintaining the company's reputation.<br>• Offer additional support during peak periods, such as Black Friday, with increased availability.
<p><strong>Job Title:</strong> Customer Service Representative (Direct Hire)</p><p><strong>Location:</strong> Lorain, Ohio</p><p><strong>Schedule:</strong> Full-time, Monday to Friday, 8:00 AM – 5:00 PM (In-office position)</p><p><br></p><p><strong>Job Description:</strong></p><p>A great company in Lorain is seeking a hardworking and detail-oriented <strong>Customer Service Representative! </strong>In this permanent, in-office role, you’ll play a critical role in providing excellent support and communication to our customers while helping ensure smooth operations across various administrative functions. This is an excellent opportunity to make a meaningful impact in a dynamic work environment where everyone wears multiple hats to get the job done.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Order Management:</strong> Efficiently enter customer orders into the system, ensuring accuracy and timeliness in processing.</li><li><strong>Customer Communication:</strong> Provide outstanding support through phone and email, addressing inquiries, resolving issues, and following up with customers as needed to maintain high satisfaction levels.</li><li><strong>Logistics Coordination:</strong> Schedule shipments for customer orders, coordinating with internal teams and external vendors.</li><li><strong>Team Collaboration:</strong> Offer additional administrative support and assist with team projects during slower periods.</li><li><strong>Flexible Support:</strong> Contribute to team success by taking on diverse tasks as needed — everyone pitches in and wears many hats.</li></ul><p><strong>Qualifications and Skills:</strong></p><ul><li><strong>Experience:</strong> Previous experience in customer service or administrative support, ideally in a role involving order entry and logistics (preferred).</li><li><strong>Communication:</strong> Excellent written and verbal communication skills with a professional and approachable demeanor.</li><li><strong>Organization:</strong> Strong organizational skills and attention to detail, with the ability to manage multiple priorities.</li><li><strong>Teamwork:</strong> A proactive, team-oriented attitude with a willingness to support colleagues in a collaborative environment.</li><li><strong>Technology:</strong> Comfort with using customer management and order entry software; proficiency in Microsoft Office Suite (Excel, Word, Outlook).</li></ul><p><br></p><p>If you’re passionate about delivering exceptional customer service and thrive in a team-focused, fast-paced office environment, we’d love to hear from you!</p><p><strong>Apply today to be considered for this exciting opportunity.</strong></p>
We are looking for a motivated Customer Service Representative to join our team in Minneapolis, Minnesota. In this long-term contract position, you'll play a key role in delivering outstanding service to prospective learners and applicants in the higher education industry. The ideal candidate will excel in communication and thrive in a metrics-driven environment while building meaningful connections with callers.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to leads, opportunities, and applications to engage prospects and provide valuable information.<br>• Make outbound calls to individuals who have requested details about programs, ensuring their questions are answered effectively.<br>• Collaborate on additional call campaigns based on organizational priorities and needs.<br>• Assess the needs of prospects and efficiently redirect them to the appropriate team or individual, often making over 100 calls a day.<br>• Offer a positive and welcoming first impression for inbound callers and online chat inquiries.<br>• Identify the caller’s requirements and ensure seamless transfers to the correct department or team.<br>• Provide support to prospects, applicants, and learners by addressing their inquiries and assisting with their needs.<br>• Share best practices and insights with team members to improve overall customer service.<br>• Perform administrative tasks as assigned, contributing to the smooth operation of the team.
<p>A well-established company in the tourism industry is seeking an enthusiastic and customer-focused <strong>Customer Service Representative (CSR)</strong> based in Honolulu, Hawaii. This onsite role involves supporting visitors and clients, promoting exceptional experiences, and ensuring smooth day-to-day operations. <strong>Hawaii residents</strong> are preferred due to the onsite requirements and in-person interviewing process. To apply or learn more, please call <strong>808-531-0800</strong>. Ensure your resume and relevant qualifications are ready for review during the application process.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Provide exceptional <strong>customer service</strong> to tourists, clients, and partners, ensuring satisfaction and positive experiences.</li><li>Respond promptly to <strong>phone calls, emails, and in-person inquiries</strong> with professionalism and efficiency.</li><li>Assist visitors with <strong>reservations, bookings, and itineraries</strong>, providing accurate information related to services or travel options.</li><li>Troubleshoot and resolve <strong>customer concerns or complaints</strong> effectively and in a timely manner.</li><li>Collaborate with other team members to <strong>coordinate daily operations</strong> and maintain service standards.</li><li>Maintain updated knowledge of <strong>local attractions, tours, services, and events</strong> to offer informed recommendations.</li><li>Prepare and distribute <strong>reports, documentation, or promotional materials</strong> as needed.</li></ul><p><br></p>
