<p><strong>About the Role:</strong></p><p> We are looking for a <strong>Sr. BI Developer</strong> to join our data and analytics team. This role is perfect for someone who is passionate about turning data into actionable insights, building scalable BI solutions, and leveraging modern tools like <strong>Power BI, Python, and Microsoft Fabric</strong> to drive decision-making across the organization. You will partner with business stakeholders, data engineers, and analysts to design, develop, and optimize enterprise reporting and analytics solutions.</p><p><strong>What You’ll Do:</strong></p><ul><li>Design and develop advanced <strong>Power BI dashboards and reports</strong> that provide meaningful insights and support strategic initiatives.</li><li>Use <strong>Python</strong> for data wrangling, automation, and advanced analytics.</li><li>Work with <strong>Microsoft Fabric</strong> to design and optimize scalable data models and pipelines.</li><li>Collaborate with business users to gather requirements, translate them into technical solutions, and deliver high-quality BI products.</li><li>Implement and maintain best practices for BI development, data visualization, and performance tuning.</li><li>Ensure data accuracy, consistency, and security across reporting platforms.</li><li>Mentor junior developers and contribute to BI standards and governance frameworks.</li></ul><p><br></p>
We are looking for a skilled ERP/CRM Configuration Subject Matter Expert to support our operations in the Restaurants & Catering industry. This long-term contract position, based in Miami, Florida, offers an exciting opportunity for professionals passionate about optimizing system configurations and enhancing business workflows. The ideal candidate will play a key role in managing platforms, overseeing automation processes, and ensuring quality standards are consistently met.<br><br>Responsibilities:<br>• Act as the subject-matter expert for ERP/CRM systems, ensuring workspace organization, taxonomy, and templates are effectively managed.<br>• Develop, maintain, and optimize automated workflows, including customer lifecycle journeys such as onboarding, retention, and reactivation.<br>• Collaborate with stakeholders to gather and document business requirements, translating them into actionable system configurations.<br>• Ensure all programs and configurations meet rigorous quality standards through thorough testing and validation.<br>• Manage configuration updates and maintain system hygiene to align with organizational goals.<br>• Implement and oversee API integrations to streamline system communication and enhance functionality.<br>• Provide technical expertise in Salesforce development, ensuring alignment with business objectives.<br>• Continuously monitor and assess system performance, recommending improvements to optimize efficiency and effectiveness.<br>• Troubleshoot and resolve issues related to client-side scripting and system functionality.<br>• Maintain comprehensive documentation for all configurations, processes, and updates.
<p><strong>SALES OPERATIONS ANALYST - Growth-Oriented Manufacturer in Lawrenceville</strong></p><p>A growing organization is seeking a highly analytical and detail-oriented <strong>Sales Operations Analyst</strong> to join their team. In this key role, you’ll drive process optimization, deliver actionable sales insights, and facilitate data-driven decision-making across the sales function. You’ll work hands-on with sales analytics, CRM management, and sales compensation support, helping the team identify trends and opportunities to boost performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and optimize CRM (Microsoft CRM) systems to enhance sales processes, lead management, opportunity tracking, and pipeline visibility.</li><li>Collaborate cross-functionally with sales, marketing, operations, and IT to align CRM architecture with business needs.</li><li>Maintain user administration, data hygiene, permissions, and roles within the CRM platform.</li><li>Build and maintain sales dashboards and reports (Power BI experience preferred) to provide insights to sales leadership and other stakeholders.</li><li>Analyze data to spot trends, gaps, and sales opportunities; present findings to key decision-makers.</li><li>Prepare and run reports on sales margin, trends, and team performance against key indicators.</li><li>Assist with data validation and quality assurance processes for monthly sales compensation.</li><li>Partner in defining and streamlining sales processes, workflows, and KPIs.</li><li>Support training and implementation for CRM initiatives.</li><li>Assist with territory planning, forecasting, and product rollouts.</li><li>Coordinate with data owners (IT, business ops, sales) to ensure smooth integration of system and data enhancements.</li><li>Provide ad hoc reporting and support for pricing and margin validation.</li><li>Perform additional duties as needed.</li></ul><p><br></p>
<p>We are looking for a skilled IT Business Analyst to join our team in Southern California. This is a long-term contract position within the automotive industry, offering an opportunity to work on enterprise-wide digital transformation projects with a diverse group of stakeholders. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to manage complex business requirements in both Agile and Waterfall delivery models.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive system analyses for assigned projects, including enhancements to new or existing systems, following Agile and Waterfall methodologies.</p><p>• Facilitate workshops and sessions such as data analysis, business process reviews, and workflow creation to drive project success.</p><p>• Gather, refine, and validate intricate business requirements, transforming them into a clear and prioritized backlog.</p><p>• Coordinate and lead meetings with multiple stakeholders, ensuring effective communication and distributing detailed meeting minutes.</p><p>• Provide production system support as needed, troubleshooting issues and maintaining operational efficiency.</p><p>• Design and execute test cases, including white-box and black-box testing, for systems involving complex batch and online processing.</p><p>• Prepare and deliver presentations and communication materials tailored to various stakeholder groups, including business teams.</p><p>• Occasionally manage project plans, oversee staff tasks, and report progress to ensure alignment with organizational goals.</p><p>• Collaborate with cross-functional teams to ensure smooth integration of consumer-facing websites and digital platforms.</p><p>• Innovate and multitask effectively with minimal supervision to deliver high-quality results.</p>
We are looking for an experienced Business Analyst to join our team in Hempstead, New York. In this role, you will leverage your expertise in gap analysis, data governance, and business requirement documentation to deliver actionable insights and drive projects forward. This is a long-term contract opportunity for professionals with a strong background in agile methodologies and technical tools.<br><br>Responsibilities:<br>• Conduct detailed gap analyses to identify areas for improvement and align solutions with business objectives.<br>• Collaborate with stakeholders to gather, document, and refine business requirements.<br>• Utilize tools such as Microsoft Excel and Ellucian Banner to analyze and present data effectively.<br>• Implement and oversee data governance strategies to ensure compliance and accuracy.<br>• Manage change initiatives, ensuring smooth transitions and effective communication across teams.<br>• Facilitate AB testing to validate solutions and optimize processes.<br>• Work within Agile frameworks to deliver projects on time and within scope.<br>• Coordinate with IAM and AWS IAM systems to enhance security and streamline operations.<br>• Prepare comprehensive Business Requirement Documents (BRDs) to support decision-making.<br>• Monitor project progress and provide actionable feedback to ensure alignment with goals.
<ul><li>Investigates operational requirements, Data Science capabilities, and value at stake, seeking effective business solutions through informational and Machine Learning based data products. Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration. Works iteratively with stakeholders, to identify potential benefits and available options for consideration, and in defining acceptance tests.</li><li>Contributes to evaluating the factors which must be addressed in the change programme. Helps establish requirements for the implementation of changes in the business process.</li><li>Documents changes based on requests for change. Applies change control procedures.</li><li>Facilitates scoping and business priority-setting for DS initiatives of medium size and complexity. Contributes to selection of the most appropriate means of representing business requirements in the context of a specific DS initiative, ensuring traceability back to source. Discovers and analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate. Obtains formal agreement by stakeholders and recipients to scope and requirements and establishes a base-line on which delivery of a solution can commence. Manages requests for and the application of changes to base-lined requirements. Identifies the impact on business requirements of interim (e.g. migration) scenarios as well as the required end position.</li><li>Implements stakeholder engagement/ communications plans, including, for example; handling of complaints; problems and issues; managing resolutions; corrective actions and lessons learned; collection and dissemination of relevant information. Uses feedback from customers and stakeholders to help measure effectiveness of stakeholder management. Helps develop and enhance customer and stakeholder relationships.</li><li>Manages Agile backlog and Sprint Planning, including reports for Portfolio Management</li></ul><p><br></p>
<p>We are looking for a skilled Business Analyst to join our team. In this role, you will act as a key liaison between business stakeholders and technical teams, ensuring that projects align with business objectives and requirements. This is a long-term contract position with hybrid work flexibility for candidates within 50 miles of an office location, while fully remote options are available for those farther away.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to identify core issues and propose actionable solutions.</p><p>• Develop comprehensive business cases that outline the purpose, approach, and advantages of proposed solutions.</p><p>• Gather, analyze, and document detailed requirements to address business needs effectively.</p><p>• Monitor project progress to ensure alignment with documented requirements, resolving any discrepancies or conflicts.</p><p>• Coordinate and execute testing processes to identify and address issues prior to implementation.</p><p>• Facilitate communication between business and technical teams throughout the solution development lifecycle.</p><p>• Independently handle tasks of moderate complexity and scope, ensuring timely delivery of services.</p><p>• Contribute to process improvement initiatives by analyzing existing workflows and recommending enhancements.</p><p>• Lead or assist in small-scale projects, ensuring efficiency and quality in deliverables.</p><p>• Prepare and deliver detailed documentation, including test cases and reports, to support project goals.</p>
<p><strong>Full job description</strong></p><ul><li><strong>Support Strategic Planning:</strong> Assist in collaborating with the Corporate Strategy and Senior Leadership on key strategic activities such as strategic plan creation, monitoring, and communication efforts.</li><li><strong>Market Analysis & Research:</strong> Conduct comprehensive market analysis, competitive intelligence, and industry research to identify trends, risks, and opportunities that can inform strategic decisions.</li><li><strong>Monitor Strategic Initiatives:</strong> Support the execution of key strategic initiatives by tracking progress, identifying potential risks, and ensuring alignment with the organization's strategic priorities.</li><li><strong>Governance and Compliance:</strong> Help establish and maintain governance frameworks, policies, and standards for program and project management across the organization.</li><li><strong>Data Collection and Reporting:</strong> Collect and analyze data on project performance, creating regular reports and dashboards to track the status, outcomes, and performance of strategic programs and projects.</li><li><strong>Support Continuous Improvement:</strong> Help foster a culture of collaboration and continuous improvement by identifying opportunities for enhancing practices.</li><li><strong>Team Collaboration: </strong>Work closely with business unit leaders to provide analytical insights and support cross-functional initiatives, ensuring that strategic objectives are met.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this role, you will play a pivotal part in designing, configuring, and optimizing ERP and CRM solutions to meet our organizational goals. This is a Contract-to-Permanent position within the manufacturing industry, offering significant opportunities for growth and development.<br><br>Responsibilities:<br>• Act as the primary subject matter expert on ERP/CRM systems, ensuring alignment with operational and business needs.<br>• Collaborate with stakeholders to gather and translate business requirements into effective technical solutions.<br>• Design, configure, and implement ERP/CRM modules, focusing on areas such as production planning, shop floor execution, and capacity planning.<br>• Integrate ERP/CRM systems with related modules to ensure seamless end-to-end workflows.<br>• Provide post-implementation support, including troubleshooting and system enhancements.<br>• Develop comprehensive training materials and deliver user training sessions to ensure effective system adoption.<br>• Partner with cross-functional teams to identify and implement opportunities for process improvement.<br>• Ensure best practices are followed in ERP/CRM system configurations and operations.<br>• Work closely with IT teams to meet project milestones and deliverables on time.
We are looking for an experienced Data Warehouse Analyst to join our team in Virginia Beach, Virginia. In this contract-to-permanent role, you will play a pivotal part in optimizing database operations and supporting both virtualized and on-premises SQL Server environments. This position offers an excellent opportunity to contribute to modernization efforts while leveraging your technical expertise in data warehousing.<br><br>Responsibilities:<br>• Analyze and redesign existing SQL Server processes to enhance efficiency and reliability.<br>• Develop and implement best practices for database administration and performance optimization.<br>• Review and improve batch file execution strategies to ensure seamless operations.<br>• Collaborate with internal teams to support upgrades and modernization initiatives, including SQL Server 2025.<br>• Monitor, maintain, and troubleshoot SQL Server databases across virtual and physical environments.<br>• Document workflows and provide training to ensure a smooth transition during system upgrades.<br>• Create and manage ETL processes using SSIS to streamline data integration and transformation.<br>• Utilize T-SQL for advanced querying and database management tasks.<br>• Support virtualized environments, such as VMware or Hyper-V, to facilitate database operations.
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this role, you will play a pivotal part in driving the successful implementation and integration of ERP and CRM systems within a manufacturing environment. This is a Contract-to-Permanent position offering an excellent opportunity for career growth and long-term collaboration.<br><br>Responsibilities:<br>• Lead efforts in configuring, customizing, and maintaining ERP and CRM systems to align with business objectives.<br>• Collaborate with finance, accounting, and other business units to gather requirements and translate them into system solutions.<br>• Provide expertise on integration between ERP modules such as GL, AP, AR, Asset Accounting, and Profit Center Accounting.<br>• Assist in the design and implementation of CRM functionalities to enhance customer relationship workflows.<br>• Support month-end and year-end financial processes, ensuring compliance with reporting standards.<br>• Work closely with technical teams and stakeholders to troubleshoot issues and optimize system performance.<br>• Train and mentor end users to effectively utilize ERP and CRM functionalities.<br>• Partner with implementation teams to achieve project milestones and ensure successful go-live.<br>• Continuously identify opportunities for system enhancements and process improvements.<br>• Manage API development and configuration management to ensure seamless system integrations.
<p>We are looking for a skilled Investment Analyst to join our dynamic investment team in Fort Worth, Texas. This role involves analyzing and reporting investment performance across portfolios, ensuring accuracy and compliance with industry standards. The ideal candidate thrives in a collaborative environment, possesses exceptional analytical skills, and is proficient in Excel and portfolio management systems.</p><p><br></p><p>Responsibilities:</p><p>• Calculate and evaluate investment performance across multiple portfolios and asset classes.</p><p>• Ensure performance data complies with industry standards, including Global Investment Performance Standards (GIPS).</p><p>• Compile detailed performance reports for internal stakeholders and external clients on a monthly, quarterly, and annual basis.</p><p>• Manage and validate performance data using Excel and portfolio management systems, such as Indata.</p><p>• Collaborate with portfolio managers, compliance teams, and accounting personnel to support reporting and audit processes.</p><p>• Investigate and resolve discrepancies or anomalies in investment performance data.</p><p>• Drive process improvements by automating and streamlining performance reporting workflows.</p><p>• Provide support for ad hoc performance-related projects and special reporting requests.</p>
<p><strong>Description of Position:</strong></p><p> Looking for a Salesforce BA to bridge business needs and technical solutions. You will gather requirements, translate them into user stories, and support Sales Cloud/Service Cloud enhancements.</p>
We are looking for a bilingual Operations Specialist who is fluent in English and Spanish to join our team in San Mateo, California. This Contract-to-Permanent position involves handling workforce operations in a fast-paced, high-turnover environment, making it ideal for candidates with experience in industries such as janitorial services, security, or restaurants. The role requires exceptional organizational skills, attention to detail, and proficiency in Microsoft Office applications.<br><br>Responsibilities:<br>• Review and audit employee timecards to identify and correct missed punches or job code discrepancies.<br>• Monitor and manage time clock activity to ensure accuracy and compliance with company policies.<br>• Coordinate daily dispatch and shift assignments to optimize workforce efficiency.<br>• Support or lead safety training sessions in both English and Spanish.<br>• Communicate effectively with field staff and leadership to resolve scheduling or timekeeping issues.<br>• Maintain accurate documentation and records while contributing to process improvements.<br>• Ensure compliance with workforce policies and assist in implementing operational changes as needed.
<p><strong>Position Summary</strong></p><p> The ERP Functional Consultant will work directly with business stakeholders to analyze processes, configure ERP modules, and ensure successful adoption of system functionality.</p><p><strong>Key Responsibilities</strong></p><ul><li>Gather requirements and translate them into ERP system configurations.</li><li>Configure ERP modules such as Finance, Procurement, HR, or Manufacturing.</li><li>Create functional documentation and user stories for technical teams.</li><li>Support UAT, training, and change management initiatives.</li><li>Act as SME for assigned ERP modules.</li></ul><p><br></p>
<p>We are looking for an experienced Business Analyst to join our client's team for a Contract-to-Permanent opportunity. This role requires an individual with a strong background in data analysis, business reporting, and requirement documentation to support critical projects. The ideal candidate will collaborate with various teams to deliver actionable insights and efficient reporting solutions.</p><p><br></p><p>Responsibilities:</p><p>• Determine relevant data needs and collaborate with teams and IT staff to gather and fulfill those requirements.</p><p>• Define project-specific requirements, including mockups and data flows, to support analytic needs.</p><p>• Assess reporting needs across business and management teams, ensuring alignment with strategic goals.</p><p>• Develop a deep understanding of corporate data sources and their relationships to support project success.</p><p>• Extract and analyze operational, performance, and statistical data from multiple sources for reporting purposes.</p><p>• Utilize software tools such as spreadsheets, reporting applications, and graphical tools to manipulate and format data.</p><p>• Ensure the accuracy, timeliness, and confidentiality of all dashboards, analyses, and project data.</p><p>• Provide training and support to end users for accessing requirements and reports.</p><p>• Collaborate with project management and stakeholders to interpret and analyze data results.</p><p>• Identify trends, exceptions, and potential concerns based on data analysis and projections.</p>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Des Moines, Iowa. This role offers the opportunity to collaborate within an agile environment, driving impactful projects while providing strategic guidance to business stakeholders. The position is ideal for someone who thrives in a dynamic setting and is eager to contribute to meaningful solutions within the government sector.<br><br>Responsibilities:<br>• Conduct research and surveys to gather data, analyze challenges, and recommend solutions based on specialized knowledge and expertise.<br>• Provide strategic advice to clients or department heads, offering alternative solutions or recommending specific approaches to address business needs.<br>• Collaborate within an agile framework to ensure value delivery and adapt swiftly to achieve optimal outcomes.<br>• Develop and execute comprehensive test cases, including functional, non-functional, and regression testing, while facilitating User Acceptance Testing with end users.<br>• Foster close collaboration with IT teams to ensure smooth project execution and successful completion.<br>• Coordinate all IT-related activities to ensure seamless end-to-end delivery and alignment with organizational goals.
We are currently on the lookout for an ERP/CRM Configuration SME to join our team based in Atlanta, Georgia. This role involves working closely with various team members and business leaders to support and enable daily operations and to lead various projects.<br><br>Responsibilities:<br><br>• Collaborate with business process owners and plant leaders to provide high-quality support in a timely and cost-efficient manner.<br>• Understand and advise project teams on the relationship between data, functionality, and business processes.<br>• Lead project teams in delivering functionality to the business, being on site as needed.<br>• Deliver effective support via ServiceNow platform.<br>• Assess, analyze, and provide timely resolution of issues in the production systems.<br>• Lead the design and realization of system/process enhancements ensuring they are delivered on time and without defects.<br>• Utilize skills in Client Side Scripting, Cloud Technologies, CRM, and ERP - Enterprise Resource Planning.<br>• Manage multiple work streams and adapt to changes in prioritization in a fast-paced, high-volume environment.<br>• Establish and maintain positive and productive relationships with colleagues, clients, and other stakeholders across all levels of the business unit organization.<br>• Leverage Microsoft Office proficiently (Excel intermediate to advanced, Outlook, Word, PowerPoint) in executing tasks.
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role is based in Aston, Pennsylvania, and focuses on leveraging data analytics, IT administration, and system integration to drive business efficiency and innovation. The ideal candidate will be skilled in developing insightful dashboards, managing IT infrastructure, and integrating systems to meet organizational needs.<br><br>Responsibilities:<br>• Design and maintain dashboards using tools such as Zoho, QlikView, or Qlik Sense to provide actionable business insights.<br>• Ensure data accuracy and integrity while delivering timely and relevant reporting solutions.<br>• Administer Microsoft Exchange environments, including both Office 365 and on-premises setups.<br>• Configure and manage network firewalls, including FortiGate and Azure Firewall, to ensure secure and optimized operations.<br>• Provide IT support for hardware, software, and network systems, including remote desktop environments.<br>• Create and maintain technical documentation to support IT processes and user support.<br>• Collaborate on integrating Transportation Management Systems, with preference for Xcelerator by Key Software Systems.<br>• Manage and support ticketing systems, such as Help Scout, to streamline issue resolution.<br>• Contribute to IT-related projects, including system and tool integration efforts.<br>• Develop and configure servers and protocols to meet organizational requirements.
<p>We are looking for a detail-oriented Purchasing Analyst to join our team. In this long-term contract role, you will play a critical part in supporting procurement strategies through data-driven insights and advanced analytics. This position offers an exciting opportunity to contribute to optimizing purchasing processes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive spend analysis to identify cost-saving opportunities and improve supplier performance.</p><p>• Perform market research on vendors to assess capabilities and negotiate competitive pricing.</p><p>• Compare and evaluate high-volume bid proposals across multiple sites, ensuring accuracy and compliance.</p><p>• Utilize advanced Excel techniques for financial analysis and procurement reporting.</p><p>• Develop and maintain dashboards using Power BI to provide actionable insights.</p><p>• Collaborate with cross-functional teams to align procurement strategies with organizational goals.</p><p>• Track and analyze supplier performance to ensure adherence to contract terms and service level agreements.</p><p><br></p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing enterprise systems to align with business needs. This position offers the opportunity to collaborate across multiple departments, ensuring seamless integration and functionality of ERP and CRM solutions.<br><br>Responsibilities:<br>• Lead the implementation and optimization of ERP and CRM systems to support organizational goals.<br>• Collaborate with stakeholders across departments to gather requirements and ensure system alignment with business processes.<br>• Develop and manage project plans, including timelines, budgets, and deliverables.<br>• Oversee the configuration and customization of ERP and CRM modules, ensuring they meet user needs.<br>• Provide guidance on system integration, including API development and data migration.<br>• Coordinate with external vendors and consultants to ensure successful delivery of solutions.<br>• Create detailed documentation, such as business requirement documents, to support system development and maintenance.<br>• Drive user adoption through effective training and change management strategies.<br>• Monitor system performance and identify opportunities for improvement.<br>• Ensure compliance with industry standards and best practices in system management.
<p>Robert Half has an exciting opening for a Claims Business Analyst with an Insurance client based here in Tampa, FL.</p><p>Position kicks off on-site for initial onboarding period, before then becoming a permanent HYBRID schedule (Must be local to Tampa Bay area).</p><p>Compensation ranges $90-110K depending on experience (years as BA, years in P& C/Insurance/Banking)</p><p>Interviews are actively being scheduled - Apply NOW!</p><p><br></p><p><br></p><p><strong>TOP Skills/Experience Looking for:</strong></p><ul><li>Business Analyst experience in the Property & Casualty Insurance industry (or Banking)</li><li>Experience w/ Guidewire Software and ClaimCenter</li></ul><p><strong>Summary:</strong></p><p>The Claims Business Analyst will work with stakeholders across the enterprise to deliver business solutions that meet the needs of the stakeholders and the organization. This role involves gathering and documenting business requirements, answering questions from Developers and Quality Analysts, performing systems analysis and testing, and managing project priorities. Additionally, the Claims Business Analyst will be responsible for UI based configuration changes, demos of functionality to the business, and developing relationships with members of the Claims management team. </p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Elicit and document detailed business requirements for systems necessary to administer claims in accordance with established rules, configurations , and guidelines</li><li>Create and maintain documentation on system functionality</li><li>Assist with development and execution of test cases to ensure system changes meet business requirements by partnering with Quality Analysts as needed</li><li>Perform systems analysis and testing to identify and resolve application system problems</li><li>Coordinate changes and ensure proper communication and demos to the business with internal departments such as Claims, Customer Service, Finance as well as external customers</li><li>Configure system changes and ensure they are implemented correctly</li><li>Collaborate with Development team and other departments to ensure seamless integration and functionality of system changes</li></ul>
