We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role is based in Aston, Pennsylvania, and focuses on leveraging data analytics, IT administration, and system integration to drive business efficiency and innovation. The ideal candidate will be skilled in developing insightful dashboards, managing IT infrastructure, and integrating systems to meet organizational needs.<br><br>Responsibilities:<br>• Design and maintain dashboards using tools such as Zoho, QlikView, or Qlik Sense to provide actionable business insights.<br>• Ensure data accuracy and integrity while delivering timely and relevant reporting solutions.<br>• Administer Microsoft Exchange environments, including both Office 365 and on-premises setups.<br>• Configure and manage network firewalls, including FortiGate and Azure Firewall, to ensure secure and optimized operations.<br>• Provide IT support for hardware, software, and network systems, including remote desktop environments.<br>• Create and maintain technical documentation to support IT processes and user support.<br>• Collaborate on integrating Transportation Management Systems, with preference for Xcelerator by Key Software Systems.<br>• Manage and support ticketing systems, such as Help Scout, to streamline issue resolution.<br>• Contribute to IT-related projects, including system and tool integration efforts.<br>• Develop and configure servers and protocols to meet organizational requirements.

• Proficiency in client-side scripting for creating dynamic and user-friendly applications.<br>• Experience in preparing business requirement documents to outline project needs and solutions.<br>• Strong knowledge of configuration management for maintaining system consistency and reliability.<br>• Expertise in API development to facilitate seamless system integrations.<br>• Hands-on experience with Salesforce development to enhance CRM functionalities.<br>• Solid understanding of IT infrastructure, including firewalls, servers, and remote desktop environments.<br>• Familiarity with dashboarding tools like Zoho, QlikView, or Qlik Sense.<br>• Ability to document technical procedures and provide clear support documentation.

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