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7 results for Communications Specialist in Alexandria, VA

Digital Marketing & Communications Specialist

Arlington, VA
remote
Temporary
38 - 42 USD / Hourly
Robert Half is looking for a Digital Marketing & Communications Contractor to support a Marketing & Communications team during a temporary staffing transition. This role is critical to maintaining day‑to‑day digital communications, with email marketing as the top priority, along with website updates, analytics, webinars, and light design support.This is a fully remote, contract opportunity, reporting to the Director of Marketing & Communications.What You’ll DoEmail Marketing (Primary Focus – Mailchimp)<ul><li>Manage complex Mailchimp audiences, groups, tags, and segments</li><li>Build, test, and deploy email campaigns (newsletters, promotions, events)</li><li>Edit templates, copy, and images; review post‑send performance</li><li>Build and maintain automated journeys and drip campaigns</li><li>Manage embedded forms and pop‑ups</li><li>Perform manual list updates via CRM exports/imports</li></ul>Website Support (Drupal)<ul><li>Update and publish content using Drupal CMS</li><li>Upload and manage images and video (including YouTube)</li><li>Make text and layout edits to existing pages</li><li>Coordinate CRM‑connected pages with designers/developers</li><li>Basic HTML/CSS for minor edits is a plus</li></ul>CRM, Design & Events<ul><li>Pull contact lists and support CRM‑based mailings</li><li>Create and update digital assets using Canva (Adobe preferred)</li><li>Support webinar promotions, registrations, reminders, and follow‑ups</li><li>Assist with light video editing and post‑event reporting</li></ul>Analytics, Reporting & Vendors<ul><li>Pull GA4 website and Mailchimp performance reports</li><li>Monitor earned media coverage</li><li>Prepare weekly/monthly metrics summaries</li><li>Coordinate with external vendors as needed</li></ul>What We’re Looking For<ul><li>5+ years of digital marketing or communications experience</li><li>Strong hands‑on experience with Mailchimp</li><li>Experience working in Drupal</li><li>Excellent writing skills and attention to detail</li><li>Canva proficiency (Adobe Creative Suite a plus)</li><li>Comfortable working independently in a remote environment</li></ul>Preferred<ul><li>CRM experience (CiviCRM or similar)</li><li>Webinar platforms (Zoom or similar)</li><li>GA4, basic HTML/CSS, or light video editing</li><li>Media monitoring tools (Meltwater, Cision, Muck Rack)</li><li>Nonprofit or mission‑driven organization experience</li></ul>Engagement Details<ul><li>Temporary contract role</li><li>Fully remote</li><li>Hours and duration based on workload, with potential for extension</li><li>No travel or on‑call requirements</li></ul>
2026-04-01T00:00:00Z

Marketing Communications Coordinator

Washington, DC
onsite
Contract / Temporary to Hire
29.6875 - 34.375 USD / Hourly
We are looking for a dynamic and detail-oriented Marketing Communications Coordinator to join our team in Washington, District of Columbia. In this Contract to permanent role, you will play a key part in shaping and executing communication strategies that enhance our organization's visibility and engagement. This is a fantastic opportunity to combine your creativity, strategic thinking, and digital expertise in a fast-paced, collaborative environment. Responsibilities: • Develop and manage engaging content for digital platforms, including websites, email campaigns, and social media channels. • Update and maintain the organization's website to ensure accuracy and relevance of content. • Implement and oversee social media strategies to grow online presence, boost engagement, and promote key initiatives. • Assist in crafting press releases, public statements, and other official communications tailored to targeted audiences. • Monitor and analyze performance metrics for digital campaigns, social media engagement, and website traffic to guide future strategies. • Coordinate the creation and distribution of marketing materials such as brochures, event programs, and digital assets. • Maintain and share a comprehensive master calendar of organizational events, programs, and activities. • Support major events by creating promotional content, managing event listings, and assisting with on-site logistics. • Collaborate with team members to ensure all communications align with brand standards and organizational goals. • Provide hands-on support for strategic communication initiatives to foster member engagement and public outreach.
2026-04-08T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary
18 - 20 USD / Hourly
Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. Responsibilities:• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.• Troubleshoot and resolve product or service issues effectively.• Document customer interactions and resolutions in CRM software.• Collaborate with internal teams to escalate and resolve complex customer concerns.• Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to join our team and deliver exceptional service to our clients. This role is critical in shaping the customer experience, resolving inquiries, and supporting business success. Responsibilities:• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.• Troubleshoot and resolve product or service issues effectively.• Document customer interactions and resolutions in CRM software.• Collaborate with internal teams to escalate and resolve complex customer concerns.• Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary
18 - 20 USD / Hourly
Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Customer Support Specialist

Hyattsville, MD
onsite
Temporary
18 - 20 USD / Hourly
Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-03-31T00:00:00Z

Digital Marketing Specialist

Mitchellville, MD
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Digital Marketing Specialist to join our team on a contract basis in Mitchellville, Maryland. In this role, you will play a key part in developing and executing effective online marketing strategies to enhance brand visibility and drive engagement. If you have a strong background in digital marketing and analytics, we encourage you to apply. Responsibilities: • Plan, execute, and optimize digital marketing campaigns across multiple platforms, including Google Ads. • Monitor and analyze performance metrics using tools like Google Analytics to measure campaign effectiveness. • Develop and manage email marketing campaigns to improve customer engagement and lead generation. • Conduct keyword research and implement SEO strategies to enhance online visibility. • Create and manage pay-per-click (PPC) advertising campaigns to achieve marketing objectives. • Collaborate with internal teams to ensure cohesive branding and messaging across all digital channels. • Stay updated on the latest trends and best practices in digital marketing and advertising. • Provide detailed reports and insights on campaign performance to stakeholders. • Manage budgets for digital campaigns, ensuring cost efficiency and maximum ROI.
2026-04-15T00:00:00Z