We are looking for an experienced System Administrator to join our team in Cookeville, Tennessee. This long-term contract position focuses on application-level support for the Licensure and Regulation System and Zendesk, ensuring seamless functionality and workflow optimization. The ideal candidate will possess strong technical expertise and a proactive approach to resolving system issues and implementing efficient solutions.<br><br>Responsibilities:<br>• Provide application-level support for the Licensure and Regulation System and Zendesk, including configuration, ticket resolution, and workflow improvements.<br>• Process change requests efficiently and ensure timely resolution of assigned tasks within established deadlines.<br>• Collaborate with cross-functional teams, including trainers, QA personnel, and application coordinators, to optimize system workflows and processes.<br>• Maintain detailed documentation of system changes, user permissions, and workflow updates using tools such as SharePoint.<br>• Troubleshoot and resolve system-related inquiries while maintaining high standards of customer service.<br>• Configure and modify system settings to meet user requirements and organizational needs.<br>• Track and log system changes, ensuring compliance with regulatory and licensing requirements.<br>• Provide clear and precise communication to users regarding system updates, ticket status, and resolutions.<br>• Follow established IT support workflows and methodologies to ensure consistent and efficient ticket management.<br>• Monitor and address help desk tickets promptly, ensuring all communications are documented and resolved within specified timeframes.
We are looking for a dedicated and detail-oriented Project Assistant to support our team in Chattanooga, Tennessee. In this role, you will handle critical enrollment processes, maintain organized records, and ensure the accuracy of data entry tasks. This is a long-term contract position offering an opportunity to work in a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Process incoming enrollment documentation with precision and efficiency.<br>• Utilize Microsoft Excel to manage, track, and update enrollment data.<br>• Ensure all records are meticulously maintained and free of errors.<br>• Prioritize and complete tasks within tight deadlines while adhering to established procedures.<br>• Collaborate with team members to optimize workflow and maintain high productivity.<br>• Demonstrate strong organizational skills to manage multiple priorities simultaneously.<br>• Review and audit enrollment data to ensure compliance and accuracy.<br>• Handle special projects as assigned, ensuring quality and timely completion.<br>• Actively contribute to a supportive team environment by sharing insights and assisting colleagues.
<p><strong>Employment Type:</strong> Contract (with the opportunity for growth)</p><p><strong>Benefits:</strong> Health insurance provided for all contract roles</p><p><br></p><p>Our Knoxville-based client is seeking a detail-oriented <strong>Accounts Payable Associate</strong> to join their team on a contract basis, with potential for long-term growth. This role will provide vital support to the accounting department and will include a variety of accounts payable tasks and expense reporting responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Utilize a <strong>three-way matching system</strong> to ensure accurate coding, batching, and matching of invoices on a weekly basis.</li><li>Process invoices weekly into the <strong>ERP system</strong>, ensuring accuracy and efficiency.</li><li>Maintain and track paid invoices using <strong>Microsoft Excel</strong>.</li><li>Post and reconcile accounts payable transactions to the <strong>general ledger</strong>.</li><li>Prepare checks and execute the weekly check run, <strong>ACH payments</strong>, and <strong>wire transfers</strong>.</li><li>Communicate with vendors to resolve invoice discrepancies and maintain positive vendor relationships.</li><li>Handle expense reporting for up to <strong>50 employees</strong>, ensuring company policy compliance.</li></ul><p><strong>What We Offer:</strong></p><ul><li>Competitive hourly pay.</li><li>Health insurance for the duration of the contract.</li><li>A supportive and dynamic work environment.</li><li>Opportunity for growth within the role.</li></ul><p>This position is perfect for candidates with a strong background in accounts payable who thrive in fast-paced environments and are eager to make an immediate impact. If you have a passion for numbers and a keen eye for detail, we encourage you to apply today! FOR IMMEDIATE CONSIDERATION PLEASE CONTACT: KELLY FELLOWS AT 865-370-2219.</p><p><br></p>
<p>We are seeking an experienced and detail-oriented <strong>Bookkeeper and Office Manager</strong> to oversee daily office operations and manage all aspects of financial transactions and record-keeping. This onsite role combines administrative and bookkeeping responsibilities to ensure the smooth functioning of the office while maintaining accurate financial records.</p><p><strong>Key Responsibilities</strong></p><p><strong>Administrative (Office Manager Duties):</strong></p><ul><li>Oversee daily office operations, ensuring all administrative activities are conducted efficiently.</li><li>Coordinate office supplies, equipment maintenance, and vendor relationships.</li><li>Manage calendars, meetings, and travel arrangements for executives or team members.</li><li>Oversee clerical staff, including hiring, onboarding, training, and performance management.</li><li>Ensure compliance with office safety and organizational policies.</li><li>Act as point-of-contact for internal and external stakeholders.</li></ul><p><strong>Bookkeeping Duties:</strong></p><ul><li>Maintain accurate financial records, including accounts payable, accounts receivable, and bank reconciliations.</li><li>Process invoices, payments, and payroll in a timely manner.</li><li>Prepare and review financial reports, such as profit and loss statements, balance sheets, and budgets.</li><li>Monitor cash flow and assist in financial forecasting.</li><li>Assist with tax preparation and filing in compliance with government regulations.</li><li>Liaise with accountants, auditors, and financial service providers as needed.</li></ul><p><br></p><p>Must be open to a drug and background screen. If interested, please apply then call (423)244-0726.</p>
<p>We are looking for a skilled Financial Analyst - Tax Credit Specialist to join our team in Knoxville, Tennessee. In this role, you will play a key part in analyzing financial data, ensuring compliance with tax credit regulations, and supporting strategic decision-making processes. This is an excellent opportunity for professionals with a strong background in financial modeling and tax credit analysis to make a meaningful impact.</p><p><br></p><p>Responsibilities:</p><p>• Perform detailed financial analysis and modeling to support business decisions and evaluate investment opportunities.</p><p>• Conduct variance analysis to identify trends and discrepancies in financial performance.</p><p>• Utilize data mining techniques to extract, analyze, and interpret financial information.</p><p>• Ensure compliance with Low-Income Housing Tax Credit (LIHTC) regulations and related tax credit requirements.</p><p>• Prepare ad hoc financial reports and analyses to address specific business needs.</p><p>• Collaborate with cross-functional teams to provide insights and recommendations based on financial data.</p><p>• Monitor and report on the performance of tax credit investments, highlighting key findings.</p><p>• Develop and maintain accurate financial documentation and records for audit and compliance purposes.</p><p>• Assist in the preparation of presentations for stakeholders and senior management.</p><p>• Stay current with industry trends and regulatory changes impacting tax credit programs.</p><p><br></p><p>The position is 100% onsite and will require someone to live in the Knoxville area. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p>
<p><strong>Job Title:</strong> Senior Manager, Business Process Management – Revenue Management</p><p> <strong>Job Type:</strong> Contract- 52 weeks</p><p> <strong>Location:</strong> Remote (Travel up to 40% required)</p><p><strong>Overview:</strong></p><p> We are seeking a highly experienced and strategic Senior Manager to lead global business process transformation initiatives in the area of revenue management. This role will be instrumental in designing and implementing harmonized processes across divisions, geographies, and functions, with a focus on contract operations, commercial operations, and order-to-cash processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead global coordination efforts to develop and implement a comprehensive revenue management solution.</li><li>Collaborate with business process owners, deployment leads, and IT solution teams to align business requirements with commercial template solutions.</li><li>Drive adoption of standardized processes across divisions and geographies while addressing unique business needs.</li><li>Support program goals through scope definition, design, testing, training, and deployment activities.</li><li>Facilitate workshops and readiness activities including data conversion, change management, and training.</li><li>Provide strategic input on application selection and design approaches.</li><li>Ensure timely completion of project deliverables within the revenue management workstream.</li></ul><p><br></p>
<p>We are looking for an experienced Senior Accountant to join our team in Knoxville, Tennessee. In this role, you will play a key part in ensuring the accuracy of financial records, managing reconciliations, and overseeing month-end close processes. This position offers an exciting opportunity to contribute to financial operations and work with a collaborative team.</p><p><br></p><p>Responsibilities:</p><p>• Manage month-end close processes, ensuring all deadlines are met and financial reporting is accurate.</p><p>• Maintain and reconcile general ledger accounts to ensure compliance with accounting principles.</p><p>• Prepare and post journal entries to document financial transactions and adjustments.</p><p>• Conduct regular account and bank reconciliations to verify the accuracy of financial data.</p><p>• Utilize Yardi software to manage accounting tasks, including accounts payable and receivable.</p><p>• Perform variance analysis to identify discrepancies and provide insights into financial performance.</p><p>• Collaborate with the accounts payable and receivable teams to streamline processes and resolve issues.</p><p>• Assist in preparing financial reports and documentation for internal stakeholders and audits.</p><p>• Support the development and implementation of accounting policies and procedures.</p><p>• Ensure compliance with regulations and standards while maintaining high levels of accuracy.</p><p><br></p><p>The position requires a degree in finance, accounting or related field, MBA or CPA is a plus. The position is 100% onsite and will require someone to live in the local area. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p>
<p>Robert Half is looking for a highly skilled Sourcing Manager to join our client's team in Maryville, Tennessee. In this role, you will oversee procurement activities, develop purchasing strategies, and ensure the efficient sourcing of materials to support manufacturing operations. This position offers the opportunity to work closely with vendors, negotiate contracts, and implement best practices in corporate procurement.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement sourcing strategies to optimize procurement processes and reduce costs.</p><p>• Manage vendor relationships, ensuring consistent communication and adherence to contractual agreements.</p><p>• Coordinate purchasing activities, including planning and execution, to meet operational requirements.</p><p>• Conduct market research to identify and evaluate potential suppliers aligned with company needs.</p><p>• Negotiate contracts and proposals (RFPs) to secure favorable terms and conditions.</p><p>• Monitor supplier performance and address any issues to maintain quality and timely delivery.</p><p>• Collaborate with cross-functional teams to align purchasing strategies with organizational goals.</p><p>• Utilize SAP and SouthWare Excellence Series to manage procurement data and reporting.</p><p>• Ensure compliance with purchasing policies and industry standards.</p><p>• Drive continuous improvement initiatives within the procurement function to enhance efficiency.</p><p><br></p><p>The position is 100% onsite and will require someone to live in and around the Knoxville area. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p>
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Knoxville, Tennessee. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and organized front office experience. The ideal candidate will excel in multitasking and possess strong communication skills to handle a variety of administrative tasks. This part-time position is an excellent opportunity for someone who thrives in a dynamic and customer-oriented environment.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a warm and detail-oriented first impression.<br>• Operate a multi-line phone system, directing calls to the appropriate departments or individuals.<br>• Manage the switchboard, efficiently handling up to 10 phone lines.<br>• Handle inbound calls and provide information or assistance as needed.<br>• Maintain a clean and organized reception area at all times.<br>• Schedule appointments and manage meeting room bookings.<br>• Assist with general administrative tasks, such as filing and data entry.<br>• Respond promptly to inquiries and resolve issues in a courteous and efficient manner.<br>• Collaborate with team members to support daily office operations.
<p>We are looking for an experienced Customer Service Supervisor to join our client's team in Monroe County. In this role, you will oversee customer service operations, lead a team, and ensure the delivery of exceptional service within a manufacturing environment. This is a contract-to-long-term position offering the opportunity for growth within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and lead a customer service team to ensure high-quality interactions and efficient operations.</p><p>• Manage client accounts, ensuring accurate order processing and timely communication.</p><p>• Oversee the intake and implementation of new orders into NetSuite or Oracle software systems.</p><p>• Coordinate with production and inventory teams to monitor order progress and resolve any discrepancies.</p><p>• Maintain and manage distributor agreements across specialized industries.</p><p>• Collaborate with cross-functional teams to address customer inquiries and develop effective solutions.</p><p>• Ensure compliance with company policies and contractual obligations.</p><p>• Identify and implement process improvements to enhance customer satisfaction and team performance.</p><p>• Provide hands-on support during customer shows and foster strong client relationships through occasional travel.</p><p>• Track and manage data using various software tools to maintain accuracy and efficiency.</p><p>FOR IMMEDIATE CONSIDERATION PLEASE CONTACT: Kelly Fellows 865-370-2219</p>
<p>Robert Half is currently recruiting for an experienced Chief Financial Officer (CFO) to join our client's team in Knoxville, Tennessee. This leadership role involves overseeing the financial strategy, operations, and reporting for the organization. The ideal candidate will have a proven track record in financial management and strategic decision-making within a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute the organization's financial strategy to ensure long-term growth and stability.</p><p>• Manage and oversee all aspects of financial operations, including budgeting, forecasting, and financial analysis.</p><p>• Lead the preparation of accurate and timely financial statements and reports.</p><p>• Monitor and analyze cash flow trends to maintain financial health and support operational needs.</p><p>• Supervise payroll processes for over 500 employees across multiple states, ensuring compliance and accuracy.</p><p>• Administer and manage 401k and RRSP programs to support employee benefits.</p><p>• Present financial data and insights to the board of directors, offering strategic recommendations.</p><p>• Ensure efficient management of accounts payable and accounts receivable functions.</p><p>• Conduct variance analysis to identify and address financial discrepancies.</p><p>• Implement and optimize accounting systems such as Great Plains, Sage Intacct, and ADP Payroll.</p><p><br></p><p>All candidates must live in the local Knoxville and surrounding areas. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p><p><br></p><p><br></p>
We are looking for a dedicated Customer Experience Specialist to join our team in Cleveland, Tennessee. In this Contract-to-Permanent position, you will play a pivotal role in ensuring exceptional service delivery and fostering strong relationships with our customers. This role offers the opportunity to work in a fast-paced environment where your skills will directly contribute to the success and reputation of the company.<br><br>Responsibilities:<br>• Respond promptly to incoming customer calls regarding service, maintenance, and repair inquiries.<br>• Coordinate and schedule service appointments, ensuring timely dispatch of technicians to address customer needs.<br>• Provide empathetic and effective solutions to customer concerns, striving to deliver a positive experience with every interaction.<br>• Create and update customer account information in the company’s CRM system to maintain accurate records.<br>• Organize and track service-related data using spreadsheets and administrative tools for efficient record-keeping.<br>• Conduct follow-up activities to ensure all customer issues are resolved to their satisfaction.<br>• Assist with administrative tasks, including billing and reporting, to support the team’s operations.<br>• Prioritize urgent customer requests and adapt workflows to address immediate needs effectively.<br>• Serve as a brand ambassador by maintaining high standards of service quality and professionalism in all interactions.
<p>We are looking for a detail-oriented Accounting Clerk to join our client's team in Knoxville, Tennessee. This contract-to-long-term position offers an excellent opportunity to showcase your expertise in accounts payable, accounts receivable, and financial reconciliation. You will play a vital role in maintaining accurate financial records and supporting smooth business operations.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and receivable transactions with accuracy and efficiency.</p><p>• Address payment discrepancies and communicate with vendors to resolve issues promptly.</p><p>• Schedule and manage vendor payments, including checks, ACH transfers, and wire transfers.</p><p>• Maintain and update W-9 forms and other tax-related documentation.</p><p>• Apply payments, reconcile financial accounts, and monitor aging reports to track outstanding balances.</p><p>• Follow up on overdue accounts and collaborate with internal teams to address payment challenges.</p><p>• Generate overdue invoice reports to support cash flow monitoring and planning.</p><p>• Assist in preparing financial reports and perform data entry for journal entries as needed.</p><p>• Serve as a backup for the Accounting Manager in key financial reporting tasks.</p><p>FOR IMMEDIDATE CONSIDERATION PLEASE CONTACT: KELLY FELLOWS AT 865-370-2219</p>
