We are looking for a detail-oriented Client Intake Specialist to join our team in Wilmington, Delaware. In this long-term contract role, you will play a pivotal part in managing client communication, legal documentation, and case preparation processes. This position demands exceptional organizational skills, a proactive approach to deadlines, and the ability to work collaboratively with various teams. Responsibilities: • Respond promptly to client inquiries and provide attentive assistance. • Coordinate and track client correspondence, ensuring consistent and accurate communication. • Order, review, and maintain client medical records to compile evidence required for cases. • Manage and track critical client deadlines, including statutes of limitations and discovery timelines. • Prepare and respond to discovery requests, including interrogatories, Plaintiff Fact Sheets, and related forms. • Collaborate with the Client Service Specialist team to support efficient client management. • Work closely with the litigation team to ensure that client files meet filing and trial requirements. • Conduct legal research using tools such as Westlaw, LexisNexis, and public-access resources. • Utilize Microsoft Word and Excel for project management and documentation. • Ensure compliance with all discovery deadlines and address any deficiencies effectively.

• Proficiency in legal software such as Aderant, Adobe Acrobat, and Case Management Systems. • Experience with Automated City Register Information System (ACRIS) and CompuLaw. • Strong skills in calendar management and meeting critical deadlines. • Ability to conduct legal research and compile findings accurately. • Excellent communication skills for client interaction and team collaboration. • Familiarity with mass tort and claim administration processes. • Experience handling multi-line phone systems and conducting client intake. • Demonstrated ability to manage billing functions and briefing tasks effectively.

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Wilmington, DE
remote
Temporary
23.75 - 27.50 USD / Hourly
We are looking for a detail-oriented Client Intake Specialist to join our team in Wilmington, Delaware. In this long-term contract role, you will play a pivotal part in managing client communication, legal documentation, and case preparation processes. This position demands exceptional organizational skills, a proactive approach to deadlines, and the ability to work collaboratively with various teams. Responsibilities: • Respond promptly to client inquiries and provide attentive assistance. • Coordinate and track client correspondence, ensuring consistent and accurate communication. • Order, review, and maintain client medical records to compile evidence required for cases. • Manage and track critical client deadlines, including statutes of limitations and discovery timelines. • Prepare and respond to discovery requests, including interrogatories, Plaintiff Fact Sheets, and related forms. • Collaborate with the Client Service Specialist team to support efficient client management. • Work closely with the litigation team to ensure that client files meet filing and trial requirements. • Conduct legal research using tools such as Westlaw, LexisNexis, and public-access resources. • Utilize Microsoft Word and Excel for project management and documentation. • Ensure compliance with all discovery deadlines and address any deficiencies effectively.
2025-11-14T20:18:44Z

Client Intake Specialist Job in Wilmington | Robert Half