We are looking for an experienced Business Systems Analyst to join our team on a long-term contract basis. This role will involve analyzing and optimizing current systems to ensure efficient use of technology, particularly within case management platforms. The ideal candidate will bring a strong background in public sector health, human services, or insurance, and will play a key role in driving strategic solutions.<br><br>Responsibilities:<br>• Assess and document existing system capabilities and business architecture processes.<br>• Develop strategies to optimize case management systems, including Salesforce and Dynamics.<br>• Collaborate with cross-functional teams to identify opportunities for system consolidation and improved efficiency.<br>• Work with low-code/no-code platforms to implement solutions tailored to organizational needs.<br>• Facilitate workshops and meetings to gather requirements and align stakeholders on project objectives.<br>• Create detailed Business Requirement Documents (BRDs) and ensure alignment with project goals.<br>• Apply Agile Scrum methodologies to manage project tasks and timelines effectively.<br>• Provide expertise in public sector health and human services or insurance processes.<br>• Support the transition of internal employees into project roles as needed.<br>• Deliver actionable recommendations to improve technology utilization.

• Proven experience as a Business Systems Analyst in complex environments.<br>• Expertise in creating and managing Business Requirement Documents (BRDs).<br>• Familiarity with case management systems such as Salesforce and Dynamics.<br>• Strong understanding of low-code/no-code development platforms.<br>• Background in public sector health, human services, or insurance industries.<br>• Proficiency in Agile Scrum methodologies.<br>• Excellent communication and stakeholder management skills.<br>• Ability to analyze and optimize business architecture processes.

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