We are looking for a dedicated Customer Service Representative to join our team in Radnor, Pennsylvania. This is a contract position offering an excellent opportunity to support customers by providing detailed guidance and resolving inquiries efficiently. The role requires strong communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Responsibilities:• Address customer questions related to tax documents, insurance policies, claims, and billing inquiries.• Deliver clear explanations of forms, notices, and account details to ensure customer understanding.• Offer guidance on company procedures, compliance standards, and best practices.• Escalate complex concerns to appropriate departments, ensuring timely resolutions and follow-ups.• Maintain accurate and detailed records of customer interactions in the designated system.• Coordinate with internal teams to address and resolve customer issues effectively.• Meet established performance goals, including response times, issue resolution, and customer satisfaction.• Stay up to date with current regulations, company policies, and industry standards to provide reliable information.

• Minimum of 2 years of experience in customer service, preferably in a call center or similar environment. • Strong verbal and written communication skills with the ability to explain complex information clearly. • Proficiency in order entry and handling inbound and outbound calls. • Demonstrated ability to manage multiple tasks and prioritize effectively. • Familiarity with customer service software and systems. • Excellent organizational skills and attention to detail. • Ability to work collaboratively with teams and independently as needed. • Commitment to maintaining a positive attitude and attention to detail when interacting with customers.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Wayne, PA
onsite
Temporary
21.00 - 21.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Radnor, Pennsylvania. This is a contract position offering an excellent opportunity to support customers by providing detailed guidance and resolving inquiries efficiently. The role requires strong communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Responsibilities:• Address customer questions related to tax documents, insurance policies, claims, and billing inquiries.• Deliver clear explanations of forms, notices, and account details to ensure customer understanding.• Offer guidance on company procedures, compliance standards, and best practices.• Escalate complex concerns to appropriate departments, ensuring timely resolutions and follow-ups.• Maintain accurate and detailed records of customer interactions in the designated system.• Coordinate with internal teams to address and resolve customer issues effectively.• Meet established performance goals, including response times, issue resolution, and customer satisfaction.• Stay up to date with current regulations, company policies, and industry standards to provide reliable information.
2026-02-11T18:33:40Z