<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry into member portals and validate submissions with confirmation numbers.</p><p>• Process enrollments and maintain eligibility records efficiently.</p><p>• Generate and analyze reports to support member services operations.</p><p>• Communicate with vendors and representatives to address inquiries and resolve issues.</p><p>• Manage mail distribution and ensure proper scanning and indexing of documents.</p><p>• Respond to inbound calls professionally, addressing member questions and concerns.</p><p>• Coordinate schedules and appointments to meet member needs.</p><p>• Utilize Microsoft Excel and Word for documentation and reporting.</p><p>• Handle email correspondence promptly to support member inquiries.</p><p>• Maintain attention to detail while performing order entry tasks to ensure accuracy.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>

• Proven experience in customer service roles, demonstrating excellent communication skills.<br>• Proficiency in data entry and familiarity with member portals.<br>• Ability to handle inbound calls and provide effective solutions.<br>• Skilled in using Microsoft Excel and Word for documentation and analysis.<br>• Experience in email correspondence and managing schedules.<br>• Strong organizational skills with attention to detail and accuracy.<br>• Demonstrated ability to work in a fast-paced environment while maintaining high productivity.<br>• Prior experience in scanning, indexing, and mail distribution is advantageous.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>