We are looking for a Customer Service Representative in Tucson, Arizona, to join our team on a Contract to permanent basis. This position offers an opportunity to work in a dynamic environment where you will serve as the first point of contact for customers, ensuring seamless communication and exemplary service. If you have a passion for customer care and enjoy working collaboratively, this role is ideal for you. Responsibilities: • Greet customers warmly and assist them with inquiries, providing a positive first impression. • Coordinate effectively with the administrative team and service department to ensure smooth operations. • Manage valet services and oversee customer interactions related to appointments and scheduling. • Handle a high volume of inbound and outbound calls, addressing customer needs promptly and attentively. • Perform accurate data entry for customer records and service requests. • Respond to email correspondence efficiently, maintaining clear and detail-oriented communication. • Utilize Microsoft Excel and Word to organize data and create relevant reports. • Schedule appointments and manage order entry to ensure timely service delivery. • Maintain a strong focus on customer satisfaction and resolution of issues. • Collaborate with team members to continuously improve service quality and processes.

• Minimum of 2 years of experience in customer service or a related field. • Proficiency in answering inbound calls and managing call center operations. • Strong skills in data entry and handling email correspondence. • Familiarity with Microsoft Excel and Word for documentation and reporting. • Ability to schedule appointments and manage order entry with attention to detail. • Experience in handling inbound and outbound calls effectively. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining high customer satisfaction.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Tucson, AZ
onsite
Contract / Temporary to Hire
15.00 - 16.00 USD / Hourly
We are looking for a Customer Service Representative in Tucson, Arizona, to join our team on a Contract to permanent basis. This position offers an opportunity to work in a dynamic environment where you will serve as the first point of contact for customers, ensuring seamless communication and exemplary service. If you have a passion for customer care and enjoy working collaboratively, this role is ideal for you. Responsibilities: • Greet customers warmly and assist them with inquiries, providing a positive first impression. • Coordinate effectively with the administrative team and service department to ensure smooth operations. • Manage valet services and oversee customer interactions related to appointments and scheduling. • Handle a high volume of inbound and outbound calls, addressing customer needs promptly and attentively. • Perform accurate data entry for customer records and service requests. • Respond to email correspondence efficiently, maintaining clear and detail-oriented communication. • Utilize Microsoft Excel and Word to organize data and create relevant reports. • Schedule appointments and manage order entry to ensure timely service delivery. • Maintain a strong focus on customer satisfaction and resolution of issues. • Collaborate with team members to continuously improve service quality and processes.
2025-09-16T00:05:31Z

Customer Service Representative Job in Tucson | Robert Half