<p>We are looking for an Customer Service & Sales Support Associate to join a team in Sanford, Florida. This Contract-to-permanent position is ideal for someone who thrives in a dynamic environment, values customer relationships, and is eager to contribute to both administrative and sales support functions. The role offers an excellent opportunity to grow professionally while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer calls, address inquiries, and provide timely and accurate support.</p><p>• Prepare and manage customer quotes, sales orders, confirmations, and order tracking.</p><p>• Resolve customer concerns effectively, including product inquiries, returns, and follow-ups.</p><p>• Support the sales team by coordinating proposals, distributing promotional materials, preparing samples, and organizing trade show logistics.</p><p>• Maintain organized and accurate records to ensure seamless administrative operations.</p><p>• Monitor and update customer and sales data using Excel, including creating reports and utilizing Pivot Tables.</p><p>• Collaborate with team members to ensure customer satisfaction and sales objectives are met.</p><p>• Proactively identify opportunities to improve processes and enhance customer service.</p><p>• Assist with general office tasks, including data entry and receptionist duties as needed.</p><p>• Provide consistent and reliable support to both customers and internal teams.</p>

• Bachelor’s degree or equivalent experience demonstrating attention to detail.<br>• Minimum of 2 years’ experience in customer service, inside sales, or administrative support.<br>• Advanced proficiency in Microsoft Excel, including spreadsheets, formulas, and Pivot Tables.<br>• Strong communication skills, both written and verbal, with attention to detail.<br>• Ability to adapt and excel in a fast-paced, multitasking environment.<br>• Self-driven and capable of working independently as well as collaboratively within a team.<br>• Familiarity with customer service and sales support best practices.<br>• Demonstrated organizational skills and commitment to meeting deadlines.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>