<p>Our client, a fast-growing mortgage and real estate finance organization, is seeking a highly organized, execution-focused Compliance Analyst to support operational compliance initiatives across audit response, consumer complaints, workflow triage, and regulatory change monitoring.</p><p>This is an operational compliance role focused on investigation, organization, and follow-through. It is execution-focused rather than policy-writing or regulatory advisory. The role is well-suited for someone early in their compliance or financial services career who is curious, resourceful, and energized by solving problems in a fast-paced, highly regulated environment. The Compliance Analyst will work closely with Compliance leadership, Fraud, Internal Audit, and Operational Risk teams to identify issues, research and summarize findings, and execute action plans with minimal direction. This is a fully remote contract role with strong potential to convert to a permanent position based on performance.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Intake, research, and triage consumer complaints (approximately one per week), including fact gathering, risk assessment, and documentation review.</li><li>Prepare clear, concise summaries of findings for leadership review and execute approved resolution steps end-to-end.</li><li>Support audit and internal audit requests by gathering evidence, organizing documentation, and assisting with response preparation.</li><li>Partner with cross-functional stakeholders to track and support closure of audit findings, ensuring alignment with policies and controls.</li><li>Monitor regulatory changes using research tools and generative AI; summarize what changed, who it impacts, and potential next steps.</li><li>Maintain organized trackers, spreadsheets, and documentation in shared tools.</li><li>Assist with high-risk reporting, vendor-related inquiries, and issue management workflows.</li><li>Conduct root-cause research and document clear, policy-aligned explanations.</li><li>Collaborate with Fraud, Internal Audit, Operational Risk, and other internal teams to validate information and ensure consistent execution.</li><li>Contribute to process improvements and documentation as the compliance function continues to scale.</li></ul>

<p><strong>Qualifications</strong></p><ul><li>Experience in banking, mortgage lending, financial services, investment operations, or a similarly regulated environment.</li><li>Strong analytical, investigative, and problem-solving skills.</li><li>High proficiency with spreadsheets (Excel or Google Sheets).</li><li>Ability to work with minimal direction while managing multiple workstreams.</li><li>Strong written communication skills with the ability to summarize complex issues clearly and concisely.</li><li>Accountability, ownership mindset, and openness to constructive feedback.</li><li>Experience with consumer complaint handling, hotline triage, QA, audit support, or issue management.</li><li>Familiarity with consumer compliance concepts such as ECOA, FCRA, or BSA/AML.</li><li>Ability to leverage AI tools (e.g., Gemini or ChatGPT) to identify regulatory changes and accelerate research and documentation.</li><li>Exposure to vendor risk, high-risk reporting, or operational risk processes.</li></ul><p>If you enjoy turning ambiguity into clarity and driving work forward, apply today to gain meaningful exposure and a clear path to long-term growth!</p>

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