Dispatcher
<p>Robert Half is partnering with a reputable HVAC company seeking a highly organized and customer-focused Dispatcher to manage scheduling and coordinate service technicians. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and ensuring timely, efficient service delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Schedule and dispatch HVAC service technicians to customer appointments in an efficient and timely manner.</li><li>Communicate with customers regarding service appointments, estimated arrival times, and updates.</li><li>Monitor and adjust schedules based on technician availability, priorities, and emergency calls.</li><li>Maintain accurate service logs, job status updates, and customer records in company systems.</li><li>Coordinate with warehouse, parts department, and field teams to ensure proper equipment and materials availability.</li><li>Handle customer inquiries professionally and resolve scheduling conflicts or service issues.</li><li>Support office staff with administrative tasks as needed.</li></ul><p><br></p>
<p><strong>Qualifications</strong></p><ul><li>2+ years of dispatch, scheduling, or customer service experience; HVAC or trade industry experience preferred.</li><li>Excellent organizational and time-management skills.</li><li>Strong verbal and written communication skills.</li><li>Ability to multi-task, prioritize, and work under pressure in a fast-paced environment.</li><li>Proficient in Microsoft Office and scheduling software; experience with field service management software is a plus.</li><li>Professional, customer-focused demeanor with problem-solving abilities.</li></ul><p><br></p>
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3>
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
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<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- San Diego, CA
- remote
- Temporary
-
21.00 - 25.00 USD / Hourly
- <p>Robert Half is partnering with a reputable HVAC company seeking a highly organized and customer-focused Dispatcher to manage scheduling and coordinate service technicians. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and ensuring timely, efficient service delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Schedule and dispatch HVAC service technicians to customer appointments in an efficient and timely manner.</li><li>Communicate with customers regarding service appointments, estimated arrival times, and updates.</li><li>Monitor and adjust schedules based on technician availability, priorities, and emergency calls.</li><li>Maintain accurate service logs, job status updates, and customer records in company systems.</li><li>Coordinate with warehouse, parts department, and field teams to ensure proper equipment and materials availability.</li><li>Handle customer inquiries professionally and resolve scheduling conflicts or service issues.</li><li>Support office staff with administrative tasks as needed.</li></ul><p><br></p>
- 2025-10-08T18:19:16Z