Collections Specialist
We are looking for a dedicated and experienced Collections Specialist to join our team on a contract basis in San Antonio, Texas. In this role, you will focus on managing business-to-business (B2B) collections, handling accounts with 30/60/90-day past due balances, and maintaining positive relationships with commercial clients. This position requires a proactive approach to resolving payment issues and contributing to the overall financial health of the organization.<br><br>Responsibilities:<br>• Conduct B2B collections calls to resolve overdue balances and ensure timely payments.<br>• Oversee the collection process for accounts that are 30, 60, and 90 days past due.<br>• Maintain accurate records of client communication and update account information in the system.<br>• Investigate and resolve billing discrepancies to facilitate prompt payment.<br>• Deliver exceptional customer service while managing sensitive financial discussions.<br>• Utilize AS400 software to document and track collection activities.<br>• Collaborate with internal teams to escalate and address complex account issues.<br>• Identify trends in payment delays and suggest process improvements to enhance efficiency.
• Minimum of 2 years of experience in collections or accounts receivable, with a focus on B2B collections.<br>• Familiarity with AS400 software is highly preferred.<br>• Strong organizational skills and ability to manage multiple priorities effectively.<br>• Proficiency in Microsoft Excel, Word, and Outlook.<br>• Excellent communication skills and a customer-focused approach.<br>• Proven ability to resolve payment discrepancies and reconcile accounts.<br>• Dependable, detail-oriented, and results-driven.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- San Antonio, TX
- onsite
- Temporary
-
20.90 - 24.20 USD / Hourly
- We are looking for a dedicated and experienced Collections Specialist to join our team on a contract basis in San Antonio, Texas. In this role, you will focus on managing business-to-business (B2B) collections, handling accounts with 30/60/90-day past due balances, and maintaining positive relationships with commercial clients. This position requires a proactive approach to resolving payment issues and contributing to the overall financial health of the organization.<br><br>Responsibilities:<br>• Conduct B2B collections calls to resolve overdue balances and ensure timely payments.<br>• Oversee the collection process for accounts that are 30, 60, and 90 days past due.<br>• Maintain accurate records of client communication and update account information in the system.<br>• Investigate and resolve billing discrepancies to facilitate prompt payment.<br>• Deliver exceptional customer service while managing sensitive financial discussions.<br>• Utilize AS400 software to document and track collection activities.<br>• Collaborate with internal teams to escalate and address complex account issues.<br>• Identify trends in payment delays and suggest process improvements to enhance efficiency.
- 2025-10-15T13:38:41Z