We are looking for an experienced Collections Specialist to join our team in San Antonio, Texas. This long-term contract position involves managing commercial accounts with receivable balances ranging from $250K to $35M. The role requires strong negotiation skills, attention to detail, and the ability to provide exceptional customer service while maintaining accurate records and resolving disputes. Responsibilities: • Manage daily collection activities for a portfolio of commercial accounts, ensuring timely payments and resolving overdue balances. • Negotiate and establish payment arrangements with customers, following up regularly to ensure commitments are met. • Maintain detailed documentation of actions taken and communications with customers to ensure accurate tracking in the system. • Research and reconcile disputed balances, collaborating with internal teams to resolve discrepancies. • Provide high-quality customer service by addressing inquiries regarding collections and account status. • Work closely with Account Executives and Finance teams to facilitate credits, rebills, or adjustments as needed. • Meet or exceed performance metrics and service level agreements with branch locations and other departments. • Analyze and reconcile account credit items, updating necessary records and ensuring accuracy. • Collaborate with external agencies and teams to resolve outstanding balances effectively.

• Minimum of 3 years of experience in collections, accounts receivable, or customer service roles. • High school diploma required; college coursework in finance or accounting is preferred. • Proficiency in accounting software systems, Salesforce, SharePoint, and Microsoft Office Suite. • Strong analytical skills with the ability to reconcile financial information and resolve discrepancies. • Excellent communication and negotiation skills, both verbal and written. • Ability to multitask and manage priorities in a fast-paced environment. • Detail-oriented with strong organizational skills to maintain accurate records. • Physical ability to sit or stand at a desk for extended periods and perform repetitive tasks as needed.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

San Antonio, TX
onsite
Temporary
19.00 - 20.00 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in San Antonio, Texas. This long-term contract position involves managing commercial accounts with receivable balances ranging from $250K to $35M. The role requires strong negotiation skills, attention to detail, and the ability to provide exceptional customer service while maintaining accurate records and resolving disputes. Responsibilities: • Manage daily collection activities for a portfolio of commercial accounts, ensuring timely payments and resolving overdue balances. • Negotiate and establish payment arrangements with customers, following up regularly to ensure commitments are met. • Maintain detailed documentation of actions taken and communications with customers to ensure accurate tracking in the system. • Research and reconcile disputed balances, collaborating with internal teams to resolve discrepancies. • Provide high-quality customer service by addressing inquiries regarding collections and account status. • Work closely with Account Executives and Finance teams to facilitate credits, rebills, or adjustments as needed. • Meet or exceed performance metrics and service level agreements with branch locations and other departments. • Analyze and reconcile account credit items, updating necessary records and ensuring accuracy. • Collaborate with external agencies and teams to resolve outstanding balances effectively.
2025-09-02T18:05:48Z