Collections Specialist
We are looking for an experienced Collections Specialist to join our team on a contract basis in San Antonio, Texas. In this role, you will take charge of managing business-to-business (B2B) collections, focusing on overdue accounts and ensuring timely resolutions. This position offers an excellent opportunity to contribute your expertise in a dynamic and fast-paced environment while maintaining positive relationships with commercial clients.<br><br>Responsibilities:<br>• Initiate and manage B2B collections calls to address overdue account balances.<br>• Oversee the collection process for accounts with 30, 60, and 90-day past due statuses.<br>• Investigate and resolve billing discrepancies and payment issues efficiently.<br>• Maintain accurate records of client interactions and account updates in the system.<br>• Leverage AS400 software to track and document all collection activities.<br>• Provide exceptional customer service, ensuring positive relationships while handling sensitive financial matters.<br>• Collaborate with internal teams to resolve complex account issues or escalate them as needed.<br>• Monitor and report on collection metrics to ensure targets are met.<br>• Develop strategies to improve collection processes and reduce outstanding balances.
• Minimum of 2 years of experience in collections or accounts receivable, preferably in a commercial (B2B) setting.<br>• Familiarity with AS400 software or similar systems is highly preferred.<br>• Proficiency in Microsoft Excel, Word, and Outlook.<br>• Strong organizational and multitasking skills to manage priorities effectively.<br>• Excellent communication and interpersonal skills to handle sensitive financial discussions.<br>• Detail-oriented and dependable with a goal-driven mindset.<br>• Ability to work in a fast-paced environment and meet deadlines consistently.
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
- San Antonio, TX
- onsite
- Temporary
-
17.41 - 20.16 USD / Hourly
- We are looking for an experienced Collections Specialist to join our team on a contract basis in San Antonio, Texas. In this role, you will take charge of managing business-to-business (B2B) collections, focusing on overdue accounts and ensuring timely resolutions. This position offers an excellent opportunity to contribute your expertise in a dynamic and fast-paced environment while maintaining positive relationships with commercial clients.<br><br>Responsibilities:<br>• Initiate and manage B2B collections calls to address overdue account balances.<br>• Oversee the collection process for accounts with 30, 60, and 90-day past due statuses.<br>• Investigate and resolve billing discrepancies and payment issues efficiently.<br>• Maintain accurate records of client interactions and account updates in the system.<br>• Leverage AS400 software to track and document all collection activities.<br>• Provide exceptional customer service, ensuring positive relationships while handling sensitive financial matters.<br>• Collaborate with internal teams to resolve complex account issues or escalate them as needed.<br>• Monitor and report on collection metrics to ensure targets are met.<br>• Develop strategies to improve collection processes and reduce outstanding balances.
- 2025-09-02T12:39:00Z