We are looking for a dedicated Medical Front Desk Specialist to join our team in Saint Paul, Minnesota. This role involves providing essential front office support for our Mental Health Urgent Care and Crisis Units, serving both adult and pediatric patients in need of immediate assistance. As a Contract to permanent position, it offers the opportunity to grow within the organization while making a meaningful impact on individuals facing behavioral health challenges.<br><br>Responsibilities:<br>• Welcome and check in patients arriving for scheduled appointments or walk-in services.<br>• Notify healthcare providers of patient arrivals and ensure smooth coordination.<br>• Verify insurance details and eligibility, and handle reminder calls for upcoming appointments.<br>• Offer resource information and assess patients' needs for urgent services or assistance.<br>• Facilitate coordination between Mental Health Urgent Care locations to ensure seamless service.<br>• Manage incoming faxes and lab results, ensuring proper processing and documentation.<br>• Maintain a clean and organized front desk and lobby area to uphold a detail oriented environment.<br>• Accurately scan patient information into NextGen and ensure proper record-keeping.<br>• Handle client payments for services and manage data entry tasks.<br>• Participate in regular staff meetings and supervision sessions to address administrative needs.

• Previous experience in patient scheduling and front office operations within a medical setting.<br>• Familiarity with medical terminology and ability to communicate effectively in a healthcare environment.<br>• Proficiency in using Microsoft Teams and NextGen for administrative tasks.<br>• Strong skills in receptionist duties, including patient check-in and coordination.<br>• Ability to process payments and manage data entry with attention to detail.<br>• Experience in physician scheduling and handling appointment reminders.<br>• High level of organization and ability to multitask in a fast-paced environment.<br>• Commitment to maintaining a clean and detail-oriented workspace.

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