Service Coordinator
We are looking for a detail-oriented Administrative Coordinator to join our team in Rochester, New York. This is a Contract-to-permanent position where you will play a key role in ensuring smooth operations by managing schedules, coordinating logistics, and providing exceptional customer service. The ideal candidate thrives in a fast-paced environment and demonstrates excellent organizational and communication skills.<br><br>Responsibilities:<br>• Provide timely updates to customers regarding service status, expected completion times, and follow-ups.<br>• Organize and oversee daily schedules and routes for technicians to ensure optimal efficiency.<br>• Handle inbound calls professionally, addressing inquiries and resolving issues promptly.<br>• Maintain and manage calendars to coordinate appointments and meetings effectively.<br>• Collaborate with team members to streamline logistics and scheduling processes.<br>• Ensure accurate documentation and record-keeping for all administrative activities.<br>• Monitor progress and adjust schedules as necessary to meet deadlines.<br>• Communicate proactively with both internal teams and external clients to address scheduling needs.<br>• Identify and implement improvements to scheduling and coordination workflows.
• Proven experience in administrative roles, showcasing strong organizational abilities.<br>• Proficiency in handling inbound calls and providing excellent customer service.<br>• Demonstrated expertise in managing schedules and coordinating logistics.<br>• Familiarity with calendar management tools and software.<br>• Ability to work effectively in a team-oriented environment.<br>• Strong written and verbal communication skills.<br>• Detail-oriented approach with the ability to prioritize tasks and meet deadlines.<br>• Problem-solving skills to address scheduling and logistical challenges.
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3>
<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p>
<p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p>
<p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p>
<p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>
- Rochester, NY
- onsite
- Contract / Temporary to Hire
-
20.00 - 24.00 USD / Hourly
- We are looking for a detail-oriented Administrative Coordinator to join our team in Rochester, New York. This is a Contract-to-permanent position where you will play a key role in ensuring smooth operations by managing schedules, coordinating logistics, and providing exceptional customer service. The ideal candidate thrives in a fast-paced environment and demonstrates excellent organizational and communication skills.<br><br>Responsibilities:<br>• Provide timely updates to customers regarding service status, expected completion times, and follow-ups.<br>• Organize and oversee daily schedules and routes for technicians to ensure optimal efficiency.<br>• Handle inbound calls professionally, addressing inquiries and resolving issues promptly.<br>• Maintain and manage calendars to coordinate appointments and meetings effectively.<br>• Collaborate with team members to streamline logistics and scheduling processes.<br>• Ensure accurate documentation and record-keeping for all administrative activities.<br>• Monitor progress and adjust schedules as necessary to meet deadlines.<br>• Communicate proactively with both internal teams and external clients to address scheduling needs.<br>• Identify and implement improvements to scheduling and coordination workflows.
- 2026-02-04T21:14:04Z