<p>Seeking a Legal Intake Specialist who speak both English and Portuguese for our Plantation Office on a long-term contract basis. The Centralized Intake candidate assists with completion of prescreens and applications, interviews applicants/clients, collects documents and pleadings, gathers information about the applicants/clients. This position provides supportive services to the Attorneys and other staff members.</p><p><br></p><p>Essential Functions:</p><p>• Responsible for answering phone calls and promptly returning phone calls and/or emails.</p><p>• Following up on referrals from all units, organizations, agencies, and online intake.</p><p>• Screens applicants/clients by phone, electronically, and in-person.</p><p>• Setting up intake appointments and meeting with applicants. </p><p>• Completing conflict checks, prescreens, and intakes.</p><p>• Determining eligibility for services.</p><p>• Completing intakes in case management system either by communicating with applicants via telephone, electronically, or in-person.</p><p>• Maintains records, case notes and daily timekeeping in case management system.</p><p>• Explaining intake/compliance documents and having them signed by applicant or client.</p><p>• Case acceptance from, and referrals to, outside organizations including other legal aid organizations.</p><p>• Performs community outreach events in-person and virtually, as well as, on social media, and conducts educational trainings for staff, clients, and community providers, as needed.</p><p>• Compliance with program and grant requirements.</p><p>• Attends mandated trainings and train other staff as needed.</p><p>• Works closely, as part of a team</p><p>• Completion of reports timely.</p><p>• Performs other duties as requested by Management, Supervisors, or as required by grant(s). </p><p><br></p><p><br></p>

<p>Requirements:</p><p>• 1 to 2 years of experience preferred. </p><p>• Applicants with Associate’s degree and/or paralegal certificate are preferred. Relevant work experience will be considered in lieu of educational requirements.</p><p>• Bi-lingual (English/Portugues) required. </p><p>• Proficient in Microsoft Office.</p><p>• Excellent organizational and interpersonal skills.</p><p>• Strong written and verbal skills.</p><p>• Detail-oriented. </p><p>• Must have the ability to multitask, work efficiently and independently with supervision.</p><p>• Professional demeanor and client-oriented focus.</p><p>• A commitment and passion for working with the low-income community.</p><p>• Due to funder requirements, all applicants must pass a background check before employment begins.</p>

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