<p>We are looking for a motivated and results-driven Business Development Manager to join our team in Pittsburgh, Pennsylvania. In this role, you will be responsible for developing and maintaining strong client relationships while driving business growth and delivering tailored solutions. The ideal candidate will possess excellent communication skills, a passion for business development, and a solid understanding of product management principles. This is an individual contributor out bound sales role. You will not be managing a team. </p><p><br></p><p>Responsibilities:</p><p>• Develop and execute strategies to meet and exceed weekly business development goals.</p><p>• Build and nurture long-term relationships with clients, ensuring their needs are met effectively.</p><p>• Collaborate with internal teams to align client solutions with organizational capabilities.</p><p>• Utilize product management skills to manage client requirements and prioritize deliverables.</p><p>• Conduct backlog grooming and bug tracking using tools such as Atlassian Jira.</p><p>• Lead client meetings and presentations to showcase solutions and drive engagement.</p><p>• Identify opportunities for growth and improvement within client accounts.</p><p>• Adapt strategies to thrive in a fast-paced and dynamic environment.</p><p>• Maintain a competitive edge by staying informed about industry trends and innovations.</p>
<p>We are looking for a skilled and detail-oriented Revenue Business Manager to oversee financial operations and ensure the seamless management of revenue cycle activities. Based in Johnstown, Pennsylvania, this role involves coordinating pricing strategies, monitoring billing processes, and developing business plans to support organizational growth. The ideal candidate will possess strong analytical abilities, excellent communication skills, and a collaborative approach to financial management.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize the revenue cycle, including pricing schedules, subscription models, and special pricing strategies.</p><p>• Oversee billing operations, quotes, and sales agreements to ensure accuracy and compliance.</p><p>• Develop and implement audit procedures for revenue sources to maintain financial integrity.</p><p>• Create and monitor budgets while tracking performance against revenue objectives.</p><p>• Analyze market opportunities and formulate business plans for new services, market expansion, or capacity enhancements.</p><p>• Prepare quarterly tax returns, including sales tax and payroll taxes, ensuring compliance with state and federal regulations.</p><p>• Conduct financial activities such as bank reconciliations, payroll processing, and preparing financial statements.</p><p>• Prepare and maintain legal contracts and customer agreements to support business operations.</p><p>• Administer HR functions, including compensation programs and leading benefits open enrollment sessions.</p><p>• Review employee timesheets and productivity metrics to ensure operational efficiency.</p>
<ul><li><strong>Position: Location Service Specialist - PART TIME ROLE (CONTRACT to HIRE)</strong></li><li><strong>Location: 1001 Liberty Avenue, Suite 800, Pittsburgh, PA 15222</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Tentative Hourly Pay Range: $16 - $17.50 per hour</strong></li><li><strong>Schedule: Part time onsite - 20 hours a week </strong></li></ul><p> </p><p>This position is responsible to support the Location Services Manager or Supervisor to coach Location Services staff as well as provide expertise to avoid building system failures. May act in the Location Services Manager's or Supervisor's absence when required. This position is responsible for assisting with the daily operations of the office including answering a multi-line telephone system for single location or multiple locations directing callers to the appropriate individual greeting visitors and altering appropriate party or visitor arrival. May also provide administrative assistance performing and working on intermediate to advanced administrative documents Word Excel and PowerPoint.</p><p> </p><p>Essential Duties</p><ul><li>Plans with Location Services Manager or Supervisor then executes under minimal to no direction the completion of Location Services projects such as moves repairs cleaning conference room preparation meeting and event coordination and ensuring pantries are adequately supplied.</li><li>Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Location Services Manager or Supervisor or others within the location.</li><li>Will coordinate with vendors and building management on life/safety and repair items.</li><li>Will escalate and provide status to the Location Services Supervisor or Manager when necessary.</li><li>Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory.</li><li>Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion.</li><li>Determines if supplies should be purchased directly from an approved vendor or put out to bid.</li><li>Maintains vendor relationships processes payments and meets with Location Services Supervisor or Manager to track and analyze total spend as it relates to the budget.</li><li>When performing daily walk throughs take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems water lines/electric lines/lighting/HVAC.</li><li>Determine trends from frequent requests and advise Location Services Supervisor or Manager of necessary projects which would be cost beneficial to the Firm</li></ul>
<p>We are looking for an experienced Systems Administrator to oversee and optimize our Office 365 and Microsoft Azure environments. This long-term contract position is based in the Pittsburgh, Pennsylvania area, and is integral to maintaining seamless operations and security within our organization. The role requires a proactive individual with strong technical expertise and a commitment to continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Manage and administer Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Intune.</p><p>• Oversee user account management, licenses, and security groups through Azure Active Directory.</p><p>• Monitor system performance, diagnose issues, and implement solutions to ensure reliable service.</p><p>• Develop and enforce security policies such as conditional access and data loss prevention.</p><p>• Collaborate with IT teams to support onboarding processes, migrations, and feature rollouts.</p><p>• Create and maintain comprehensive documentation for system configurations and troubleshooting procedures.</p><p>• Stay up-to-date with Microsoft updates, technology roadmaps, and best practices.</p><p>• Automate administrative tasks using PowerShell scripting.</p><p>• Manage device configurations and compliance through Microsoft Endpoint Manager.</p>
<p>We are looking for an IT Manager to lead cybersecurity efforts and oversee critical aspects of information technology within our organization. This Contract-to-Permanent position is based in the Johnstown, Pennsylvania area, and offers an opportunity to work on cutting-edge technologies while ensuring the security and efficiency of networks, data systems, and software solutions. The ideal candidate will combine technical expertise with leadership skills to manage security protocols and support both internal teams and external clients.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement comprehensive cybersecurity protocols, including intrusion detection and prevention systems, to safeguard organizational data and systems.</p><p>• Conduct regular audits and risk assessments to identify vulnerabilities and recommend improvements to firewalls, antivirus software, and other security measures.</p><p>• Provide training and guidance to employees and customers on security best practices, risk management, and incident response.</p><p>• Manage and oversee Horizon-specific technologies, including Amazon Server Administration, VMware, and cloud security solutions.</p><p>• Create, maintain, and execute the organization's Disaster Recovery Plan to ensure business continuity.</p><p>• Collaborate with internal teams and external vendors to address IT-related issues, including data access, programming modifications, and security violations.</p><p>• Monitor and update anti-virus systems to protect against emerging threats and ensure software is functioning effectively.</p><p>• Coordinate and schedule the implementation of data security protocols, ensuring compliance with industry standards and government regulations.</p><p>• Write and update policies and procedures related to IT security and emergency measures, conducting regular tests to ensure effectiveness.</p><p>• Conduct IT assessments for Horizon Software customers, maintaining and updating IT specifications and minimum requirements documentation.</p>
<p>Our client in East Pittsburgh is seeking an Administrative Coordinator role to report to the CEO to represent and support the CEO's duties and responsibilities. The role will contribute to the efficiency of our client's Business Office and Administration by establishing, organizing, and coordinating office procedures and processes. Pay ranges $23-$26 hourly. A background check and clearances will be required. </p><p><br></p><p>Job Qualifications:</p><p>● High School Diploma/GED required, Associate’s or Bachelor's Degree preferred</p><p>● Minimum 3 years experience as an executive assistant/office manager</p><p>● Work experience in a school or non-profit environment is helpful</p><p>● Grant writing experience preferred</p><p><br></p><p>Competencies</p><p>● Excellent interpersonal skills</p><p>● Strong written and verbal communication skills; ability to effectively communicate and coordinate actions with CEO, leadership team, Board of Trustees, and other staff and third party vendors/contractors</p><p>● Superior knowledge of punctuation and grammar </p><p>● Strict adherence to confidentiality and ability to handle sensitive information</p><p>● Attention to detail and accuracy</p><p>● Ability to perform multiple assignments without immediate supervision</p><p>● Time Management; ability to prioritize tasks to meet deadlines</p><p>● Superlative organizational and planning skills</p><p>● Able to perform basic arithmetic and use basic numeric concepts to perform job tasks</p><p>● Expertise using spreadsheet, word processing, e-mail, database, and presentation software</p><p><br></p><p>Responsibilities will include: </p><p>● Acting as a representative of the organization's chief executive in interactions with third parties. </p><p>● Assuming the role of Secretary to the organization’s governing board. </p><p>● Conducting and directing specialized research projects for top-level management and board members. </p><p>● Assisting with the production and curation of public speaking or panel discussion materials. </p><p>● Overseeing the creation, editing, prioritization, and proofreading of sensitive documents. </p><p>● Implementing and maintaining organizational administrative and office procedures. </p><p>● Coordinating the various needs and schedules of board meetings. </p><p>● Supporting the work of a youth-focused initiative. </p><p>● New staff onboarding duties. </p><p>● Overseeing ordering needs for the office and facilities. </p><p>● Managing the executive's calendar. </p><p>● Coordinating travel and event arrangements for staff. </p><p>● Assisting with duties such as filing, tracking, correspondence, reports, and research. </p><p>● A valid driver’s license may be required for running certain errands.</p><p><br></p><p><br></p>
<p>We are seeking a detail-oriented and highly organized professional to join our team as a <strong>Payroll Processor</strong>. This role is designed for individuals who are passionate about payroll processing, compliance, and supporting HR initiatives. The position offers an excellent opportunity to contribute to the success of our organization while growing your skills in a dynamic environment.</p><p><br></p><p>Essential Duties/Responsibilities</p><p>• Serve as the primary assistant to the Payroll Manager.</p><p>• Perform functions necessary to process payrolls for the US, Canada, United Kingdom payrolls.</p><p>• Oversee time and attendance system.</p><p>• Maintain accurate data within HRIS system and retain proper records of payroll documentation and transactions.</p><p>• Ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices.</p><p>• Perform file imports into payroll/HRIS system from various sources and review and verify payroll data.</p><p>• Process forms and documents for unemployment notices, tax withholding and child support orders and other required garnishments.</p><p>• Prepare and distribute biweekly and monthly payroll reports to department leaders, finance, and human resources as appropriate.</p><p>• Prepare journal entries relating to payroll and accruals and support month end close with required payroll reports.</p><p>• Electronically release timesheets, expenses, and vendor invoices for third party temporary employees for payment through third party payroll vendors.</p><p>• Collect and process new hire documentation</p><p>• Oversee an administer the corporate credit card program by assisting and resolving employee issues and set up of employees in the concur expense management system.</p><p><br></p>
<p>We are looking for an experienced HR Manager to join our team on a contract basis. In this role, you will oversee key HR functions, including employee relations, benefits administration, and HR systems management, while fostering a positive workplace environment. This opportunity is ideal for an individual with a strong background in HR who thrives in dynamic settings.</p><p><br></p><p>Responsibilities:</p><p>• Manage and resolve employee relations issues, ensuring compliance with company policies and employment laws.</p><p>• Administer and oversee employee benefits programs, ensuring accuracy and efficiency in processes.</p><p>• Utilize HRIS systems to maintain employee data and generate reports for decision-making purposes.</p><p>• Coordinate onboarding procedures, ensuring a seamless experience for new hires.</p><p>• Develop and implement HR policies and practices to support organizational goals.</p><p>• Provide guidance and support to managers and employees on HR-related matters.</p><p>• Conduct regular audits of HR processes to ensure compliance with regulations and best practices.</p><p>• Collaborate with leadership to address workforce planning and talent management strategies.</p><p>• Monitor and analyze HR metrics to identify trends and opportunities for improvement.</p><p>• Lead training sessions or workshops to enhance employee understanding of policies and procedures.</p>
<p>We are looking for an experienced Construction Billing Clerk to join our team in Dravosburg, Pennsylvania. In this Contract-to-Permanent position, you will play a key role in managing the financial aspects of construction projects, including preparing invoices, ensuring compliance, and maintaining accurate records. This role requires strong attention to detail, excellent organizational skills, and the ability to collaborate effectively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit contract billings, including progress invoices, using standardized forms such as those under AIA standards.</p><p>• Collaborate with project managers to review scheduled values and ensure alignment with contractual agreements.</p><p>• Track and bill for change orders or additional work tickets, managing extended approval cycles as necessary.</p><p>• Ensure lien waivers are submitted with invoices or payments as required by subcontractors or clients.</p><p>• Monitor accounts receivable, prepare aging reports, and follow up on delayed payments to ensure timely receipt.</p><p>• Review weekly job costing reports to verify labor and fringe costs are appropriately billed, addressing discrepancies with project managers.</p><p>• Maintain organized job archives with detailed documentation, including contract documents, change orders, and billing summaries.</p><p>• Estimate monthly billing amounts based on project progress and anticipated costs, collaborating with stakeholders as needed.</p><p>• Utilize construction accounting software and spreadsheet tools like Microsoft Excel to create invoices and track project data.</p><p>• Ensure all invoices meet state and federal construction requirements and are accurately prepared to avoid disputes or delays.</p><p><br></p><p>This position is 100% onsite at their corporate headquarters in Dravosburg, PA.</p><p><br></p><p>Hours are Monday - Friday from 7am-3:30pm (some flexibility may exist)</p><p><br></p><p>If you are interested in being considered, please apply on the Robert Half website or via the Robert Half app. Please call 412-471-5946 after applying and reference job#03730-0013307980! Thank you!</p>
We are looking for a dedicated Real Estate Services Coordinator to join our team in Toms River, New Jersey. In this onsite Contract position, you will play a vital role in supporting daily operations at a three-person office, ensuring smooth interactions with tenants and vendors. This role requires a proactive approach to managing administrative tasks and maintaining an organized workspace.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing tenant inquiries and resolving issues promptly.<br>• Process and code invoices accurately to support financial workflows.<br>• Manage incoming and outgoing mail, ensuring timely distribution and organization.<br>• Draft memos and correspondence to communicate with tenants and vendors effectively.<br>• File and maintain records to ensure easy access and compliance with office standards.<br>• Collaborate with team members to maintain an efficient office environment.<br>• Utilize Microsoft Excel for basic data entry and reporting tasks.<br>• Coordinate with vendors to address property management needs.<br>• Ensure the office is stocked with necessary supplies and maintain a clean workspace.<br>• Support facilities management tasks as needed to ensure operational excellence.
We are seeking a dedicated Sr. Financial Analyst to join our team, located in Malvern, Pennsylvania. This role operates within the financial sector and will cover responsibilities such as managing business systems, working with CRM, and utilizing data mining techniques. <br><br>Responsibilities:<br><br>• Oversee and manage business systems to ensure smooth operations.<br>• Utilize CRM to maintain and develop customer relationships and satisfaction.<br>• Employ Crystal Reports for generating informative and detailed reports.<br>• Apply data mining techniques for extracting meaningful information to aid in strategic decisions.<br>• Manage accounting functions to ensure accurate financial records.<br>• Conduct auditing to ensure compliance with financial regulations and standards.<br>• Oversee budget processes, ensuring they are efficient and adhere to financial guidelines.<br>• Handle capital management to ensure the organization's financial stability.<br>• Utilize the 'About Time' system for efficient time management.
We are looking for reliable and detail-oriented individuals to join our team as Inventory Clerks on a contract basis. Based in Boardman, Ohio, this role offers an opportunity to contribute to the organization and management of inventory in a fast-paced environment. If you're organized, dependable, and comfortable with physical tasks, we encourage you to apply.<br><br>Responsibilities:<br>• Organize and maintain inventory storage areas to ensure optimal functionality and order.<br>• Accurately count and record inventory items to support effective tracking and management.<br>• Relocate parts within the storage area as needed to streamline operations.<br>• Assist with maintaining cleanliness and proper organization in the parts room.<br>• Collaborate with team members to ensure inventory processes run smoothly.<br>• Follow established procedures for handling inventory and reporting discrepancies.<br>• Perform physical tasks, including lifting and moving parts, as required.<br>• Ensure all inventory is stored safely and securely to prevent damage or loss.
<p>Financial organization located in Pittsburgh, PA is seeking a Mortgage Collections Specialist! This role will be focused on contacting borrowers to collect on past due mortgage payments, review loan documents for correct contact information and answering incoming calls. The Mortgage Collections Specialist will also be responsible for setting up and reviewing payment plans, documenting all communication and communication attempts with the borrower, escalating complex issues to managers, and answering questions from borrowers pertaining to their mortgage.</p><p><br></p><p>This is a contract role, however there is a possibility for this to evolve into a full-time position!</p><p><br></p><p>The Mortgage Collection Specialist would work onsite at their Pittsburgh Office located in downtown Pittsburgh. The hours would be 40 hours per week during normal business hours, Monday through Friday.</p><p><br></p><p>Job responsibilities:</p><ul><li>Contact borrowers to address delinquent loans and explore communication options</li><li>Meet performance goals, including call and response metrics</li><li>Document interactions, arrangements, and follow-up plans thoroughly in the system</li><li>Maintain compliance with laws, policies, and industry standards in account management</li><li>Research loan records, resolve issues, and ensure accurate data maintenance</li><li>Perform related tasks and projects as assigned</li><li>Help identify and manage risks encountered during daily responsibilities</li><li>Adhere to regulatory guidelines and company compliance protocols</li></ul><p>If you have a strong customer service background, a mortgage background and/or a strong collections background, you are encouraged to apply! Candidates must have excellent communication skills (both oral and written), be very organized, and able to document conversations. Prior experience working in the banking, financial services or mortgage industry is highly preferred! Specific qualifications are as follows: </p><ul><li>Proficiency in commercial collections, mortgage collections or consumer collections is highly preferred</li><li>Familiarity with mortgage lending processes is beneficial</li><li>Understanding of mortgage and financial systems is preferred</li><li>Ability to use Microsoft Excel and Microsoft Word</li></ul><p>If you are interested in being considered for this Mortgage Collections position, please apply online via the Robert Half website. After applying online, please call 412-471-5946 and ask to speak with Aimee, Carrie or Dan to confirm your application was received. Please reference job #03730-0013301435 when calling! We also recommend applying on the Robert Half website or using the Robert Half app. </p>
We are looking for a detail-oriented Accounting Clerk to join our team in Monessen, Pennsylvania. This is a long-term contract position where you will play a key role in maintaining accurate financial records, ensuring smooth operations for accounts payable and receivable, and managing payroll processes. If you have strong organizational skills and enjoy working with numbers, we encourage you to apply.<br><br>Responsibilities:<br>• Process and manage accounts payable and accounts receivable transactions accurately and timely.<br>• Utilize QuickBooks to maintain and update financial records.<br>• Perform data entry tasks to ensure the integrity of financial data.<br>• Handle invoice processing, including verifying, coding, and recording transactions.<br>• Oversee full-cycle payroll for 30-40 employees, including union payroll management.<br>• Reconcile financial discrepancies by collecting and analyzing account information.<br>• Assist in preparing financial reports and documentation as needed.<br>• Collaborate with team members to ensure compliance with accounting policies and procedures.<br>• Maintain organized and secure financial records for auditing purposes.
We are looking for an Accounts Payable Clerk to join our team on a contract basis in McKees Rocks, Pennsylvania. In this role, you will play a key part in ensuring accurate and efficient processing of financial transactions, while maintaining compliance with company policies and procedures. This is an excellent opportunity for someone with strong organizational skills and a background in accounts payable.<br><br>Responsibilities:<br>• Process and verify invoices, ensuring correct coding and timely entry into financial systems.<br>• Perform account reconciliations to maintain accurate financial records.<br>• Handle check runs and ensure payments are made accurately and on schedule.<br>• Maintain detailed records of transactions for audit and reporting purposes.<br>• Collaborate with vendors to resolve discrepancies and address payment issues.<br>• Utilize software like Microsoft Excel, Oracle, QuickBooks, and SAP for data entry and financial management.<br>• Assist in preparing reports related to accounts payable activities.<br>• Review and verify financial documentation to ensure compliance with company policies.<br>• Support month-end closing processes by providing accurate accounts payable data.<br>• Respond to inquiries regarding payments, invoices, and account statuses in a thorough and efficient manner.
<p>Robert Half is seeking a talented <strong>Business Intelligence ETL Developer</strong> to join our team in Pittsburgh, Pennsylvania. This position supports the company’s data and business intelligence needs, ensuring stakeholders have the tools and information necessary for improved business processes. The successful candidate will play a critical role in the design, development, and implementation of robust data solutions within our enterprise data warehouse environment, while also offering ongoing technical support.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Ensure <strong>data accuracy and availability</strong> by monitoring and supporting ETL processes from various data sources.</li><li>Develop a thorough understanding of <strong>current processes</strong> and identify key data dependencies.</li><li>Work collaboratively with team members to refine processes for improved <strong>data quality</strong> and <strong>system performance</strong>.</li><li>Manage the technical design, implementation, maintenance, and support of data warehouse systems.</li><li>Translate business needs into actionable designs, build solutions, and conduct testing.</li><li>Contribute to <strong>data design</strong>, database architecture, and the creation of scalable repositories.</li><li>Create and maintain technical documentation, including architecture diagrams, process flows, and prototypes.</li><li>Assist in testing new development tools and hardware/software upgrades.</li><li>Provide project progress updates to both teams and management.</li><li>Support the development of technical scopes and estimates for large, complex projects.</li><li>Collaborate with stakeholders to design <strong>end-to-end solutions</strong> that meet business requirements.</li><li>Partner with cross-functional teams to improve business processes and systems integration.</li></ul><p><br></p>
<p>We are looking for an experienced and meticulous Associate Patient Care Coordinator to join our healthcare team in Irwin, Pennsylvania. This contract Patient Care Coordinator position plays a crucial role in ensuring a seamless patient experience through efficient management of registration, scheduling, and administrative tasks. The ideal Patient Care Coordinator candidate will excel in customer service and thrive in a fast-paced environment that demands multitasking and attention to detail. Apply today!</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient registration processes, ensuring accurate and timely collection of demographic and insurance information.</p><p>• Schedule appointments using specialized scheduling software and provide clear instructions to patients regarding testing procedures.</p><p>• Address billing inquiries and assist patients with resolving insurance-related issues, including obtaining necessary authorizations and referrals.</p><p>• Maintain and update patient medical records with precision, adhering to departmental policies and compliance standards.</p><p>• Deliver exceptional customer service by assessing patient needs and responding promptly to inquiries and concerns.</p><p>• Collaborate with physicians, staff, and other departments to ensure smooth workflow and a positive experience for all stakeholders.</p><p>• Communicate effectively with management to identify and resolve issues impacting workflow and recommend process improvements.</p><p>• Uphold high standards by treating all patients and staff with dignity and respect during interactions.</p><p>• Adapt to changes in policies, insurance regulations, and system updates to maintain efficiency and compliance.</p><p>• Ensure consistent attendance and punctuality to support the operational needs of the clinic.c</p>
<p>Responsibilities and Duties:</p><p>• Collect, organize, and analyze products and operational costs into a database of expenses</p><p>• Develop and implement cost standards</p><p>• Reviewing actual costs versus cost standards for inaccuracies and variances</p><p>• Record cost information for use in controlling expenditures.</p><p>• Validate and analyze the cost of goods sold as part of the month-end close</p><p>• Reconcile and manage accrued accounts payable un-invoiced receipts</p><p>• Provide support for annual physical inventories and cycle counts including inventory analysis</p><p>• Collaborate with operations, purchasing, and management teams to improve efficiency and cost savings</p><p>• Data entry and computation </p><p>• Generate journal entries based on monthly account</p><p><br></p><p>Qualifications:</p><p>• U.S. Work Authorization</p><p>• Degree in Accounting Finance, or other relevant business field</p><p>• 1 - 2 years of work experience as a cost accountant, cost analyst, accountant, or similar role</p><p>• Proficiency in Microsoft Office including Excel, Word, Outlook Email as well as ERP/accounting systems</p><p>• Excellent analytical skills with an attention to detail</p><p>• Integrity, with an ability to handle confidential information</p><p>• Time management skills, ability to function in high pressure situations and prioritize multiple tasks in a fast-paced environment</p><p>• Ability to work independently and as part of a team.</p><p>• Be dependable, on-time, and have reliable transportation</p><p>• Demonstrated skill in ERP Software is a plus</p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p>
<p>We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services for North American end-users and executive leadership.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues to maintain optimal system performance.</p><p>• Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications.</p><p>• Handle the installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment.</p><p>• Ensure the smooth operation of video conferencing systems for meetings and events.</p><p>• Perform basic network troubleshooting, including device configurations and adherence to security best practices.</p><p>• Assist in basic system administration tasks, including user account management and permissions.</p><p>• Collaborate with vendors and escalate complex technical issues when necessary.</p><p>• Develop and maintain IT documentation, training materials, and knowledge base articles.</p><p>• Support and maintain audio-visual technologies.</p>
We are looking for an experienced HR Recruiter to join our team on a long-term contract basis. Based in Moon Township, Pennsylvania, this role requires a motivated individual with expertise in full-cycle recruitment and sourcing strategies. As part of the HR team, you will play an integral role in identifying and attracting top talent to meet organizational goals.<br><br>Responsibilities:<br>• Manage the full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding candidates.<br>• Develop and implement effective sourcing strategies to attract candidates with relevant experience.<br>• Conduct interviews to assess candidate suitability and ensure alignment with job requirements.<br>• Build and maintain a pipeline of strong candidates for current and future hiring needs.<br>• Collaborate with hiring managers to understand job requirements and provide tailored recruitment solutions.<br>• Utilize applicant tracking systems to manage candidate information and track recruitment progress.<br>• Maintain compliance with employment laws and company policies throughout the hiring process.<br>• Provide regular updates and reports on recruitment metrics and progress.<br>• Foster positive relationships with candidates to enhance the employer brand.<br>• Stay updated on industry trends and best practices in recruitment.
Position Overview: Robert Half is seeking a highly skilled and experienced Wealth Management Tax Director to join our client’s organization. As a Tax Director specializing in wealth management, you will lead the development and execution of advanced tax strategies for high-net-worth individuals, families, and entities, ensuring compliance with relevant tax regulations while enhancing financial outcomes. You will function as a subject matter expert, providing leadership, mentorship, and strategic insights while collaborating with clients and internal teams to offer exceptional tax and wealth management services. Key Responsibilities: Tax Strategy Development and Implementation: Develop and execute comprehensive tax strategies for high-net-worth individuals and families, addressing complex financial, estate, and trust planning needs. Tax Compliance Oversight: Ensure accurate and timely preparation and filing of federal, state, and local tax returns while adhering to regulatory requirements. Client Relationship Management: Serve as a trusted advisor to clients, understanding their financial goals and proactively offering tailored tax solutions to enhance wealth preservation and transfer. Risk Management: Identify and mitigate tax-related risks, ensuring compliance with evolving tax codes and regulations while providing guidance on audits and disputes. Team Leadership: Manage and mentor a team of tax professionals, fostering knowledge sharing, skill development, and collaboration. Collaborative Planning: Partner with wealth advisors, financial planners, and legal professionals to deliver integrated and holistic financial strategies to clients. Market Insights: Stay up to date on industry trends, regulatory updates, and economic changes, translating insights into actionable recommendations for clients. Business Development: Cultivate relationships with prospects and referral partners to expand the firm’s client base and enhance brand visibility in wealth management.
<p>Our client in the South Side of Pittsburgh, PA is hiring for a Bilingual Customer Service Representative for a contract to hire job opportunity. This location has free parking provided and they are also bus accessible! After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8AM - 4:30PM (Monday - Friday) for first 3 weeks. Permanent schedule would be sometime between 8AM -6PM (Monday - Friday). Pay: $18</p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the companys programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p>Essential Duties and Responsibilities: include the following. Other duties may be assigned.</p><p>Perform day-to-day activities of the program under the supervision of the Workforce Director, including:</p><p>• Manages timecard daily by clocking in/out of the timekeeping systems at the beginning/end of shift and for unpaid lunch breaks.</p><p>• Recognizes and respects diversity among coworkers and customers.</p><p>• Maintains regular attendance.</p><p>• Knowledge of company policies, practices, and procedures.</p><p>• Ability to understand and navigate telephone and computer systems to communicate with customers.</p><p>• Complete customer applications using the telephone and determines customer eligibility for relevant programs.</p><p>• Correctly follows workflow process in programs software systems to complete tasks as assigned.</p><p>• Manages difficult or emotional customer situations by using appropriate de-escalation tactics.</p><p>• Responds promptly to customer needs.</p><p>• Adheres to program guidelines and procedures, as established by Dollar Energy.</p><p>• Takes inbound calls from customers, assists customers with questions and resolving problems related to program participation.</p><p>• Maintains and updates customer accounts using the Dollar Energy computer systems.</p><p>• Advises customers of application process for LIHEAP.</p><p>• Recertifies customers in the Customer Assistance Program.</p><p>• Performs data processing and maintenance of customer accounts using the Dollar Energy computer systems.</p><p>• Obtains and reviews income documentation.</p><p>• Required to work on other utility programs if there is a business need.</p><p>• Handles work assignments as assigned by Workforce, or a Subject Matter Expert.</p><p>• Utilizes knowledge base for utility program information and procedures daily.</p><p>• Reviews and acknowledges QA, metric, and coaching communication in a timely manner.</p><p>• Check emails, Teams messages and other standard modes of company communication daily.</p><p>• Meets monthly metrics for Contact Center Specialist level.</p>
We are looking for a Closing Specialist to join our team in Pittsburgh, Pennsylvania, on a long-term contract basis. In this role, you will work closely with customers to prepare first and second mortgage loan closing packages, ensuring compliance with government regulations, lender guidelines, and insurance requirements. This position is ideal for professionals with expertise in title-related processes and a commitment to delivering accurate and timely results.<br><br>Responsibilities:<br>• Collaborate with clients to prepare Closing Disclosures (CD) and ALTA settlement statements.<br>• Review and analyze documents impacting final settlement figures, such as title commitments, real estate tax records, payoff demands, deeds, and other recordable documents.<br>• Calculate required fees and prepare initial and revised ALTA/CD requests as needed.<br>• Verify the accuracy of closing documents and ensure they are ready for execution.<br>• Perform final wire balancing to ensure accurate financial transactions.<br>• Manage work queues effectively to meet deadlines and capacity targets.<br>• Support team efforts to meet client scorecard goals and performance metrics.<br>• Escalate complex or problematic files to management for resolution.<br>• Comply with company policies, procedures, and mandatory training requirements.<br>• Maintain reliable attendance, including availability for overtime when necessary.
<p>Our client, a well-respected law firm, is seeking a highly motivated <strong>Litigation Defense Attorney</strong> to join their Pittsburgh office. This is an excellent opportunity for an experienced attorney who thrives in a fast-paced practice and wants to grow within a collaborative, team-oriented environment.</p><p><br></p><p>Interested candidates that have defense large law firm experience that want to be considered immediately can reach out to Kevin Ross at Robert Half in Philadelphia. </p>
