<p>We are looking for a dedicated Customer Service Representative to join our team in Oshkosh, Wisconsin. This is a long-term contract to hire position offers an excellent opportunity to enhance your customer service skills in a dynamic retail environment. The role involves providing exceptional service to customers while handling various operational tasks.</p><p><br></p><p>Responsibilities:</p><p>• Engage directly with customers to address inquiries and provide solutions in a detail-oriented and friendly manner.</p><p>• Process invoices accurately and efficiently to ensure smooth transaction handling.</p><p>• Manage the cash drawer, including balancing and reconciling funds at the end of shifts.</p><p>• Perform order entry tasks with attention to detail and accuracy.</p><p>• Handle inbound and outbound calls to assist customers with their needs.</p><p>• Collaborate with team members to maintain a positive and productive work environment.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p><br></p>

<p>• Proven experience in a customer service role, preferably in a call center or retail setting.</p><p>• Strong communication skills for handling inbound and outbound calls effectively.</p><p>• Ability to perform accurate order entry tasks in a fast-paced environment.</p><p>• Excellent problem-solving skills to address customer concerns promptly.</p><p>• Availability to work rotational Saturday shifts as part of the weekly schedule.</p><p>• Capability to adhere to company policies and collaborate well within a team.</p><p>• High level of professionalism and reliability in all aspects of the role.</p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>