<p>We are looking for a dedicated and compassionate Customer Service Representative to join our team in Oregon City, Oregon. In this long-term contract position, you will play a vital role in assisting individuals in need. If you thrive in fast-paced environments and have experience working with individuals in crisis, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with several partners to receive referrals and assess client eligibility for programs.</p><p>• Assist clients in gathering necessary documentation to complete the eligibility process.</p><p>• Manage a high-volume caseload, ensuring timely and accurate completion of documentation and follow-up with clients.</p><p>• Provide empathetic and detail-oriented customer service to individuals facing challenges.</p><p>• Accurately document client interactions and case information in systems.</p><p>• Quickly learn and utilize various IT systems to streamline case management and documentation processes.</p><p>• Maintain effective communication with clients and stakeholders to ensure all necessary steps are completed efficiently.</p>

<p>• At least 3 years of experience in customer service or a related field.</p><p>• Strong ability to handle high-pressure situations with empathy and professionalism, particularly when working with individuals in crisis.</p><p>• Proficiency in using customer service tools and systems, including call center platforms and case management software.</p><p>• Demonstrated ability to manage a large caseload and prioritize tasks effectively.</p><p>• Excellent communication skills, both verbal and written, for effective interactions with clients and partners.</p><p>• Strong organizational skills and attention to detail to ensure accurate documentation and case management.</p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>