<p><strong><u>ABOUT THE POSITION</u></strong></p><p>The Legal Billing and Collections Specialist will have overall responsibility of performing full-cycle billing and collections functions and will be expected to provide outstanding service to their assigned attorneys, clients and others in the firm. The position is designed for a proactive problem-solver with a self-starter mentality; skilled at navigating ambiguity and independently driving projects to completion. Our team members are committed to quality, customer service, teamwork and have the ability to perform in a fast-paced environment.</p><p><br></p><p><strong>This position is located fully onsite in Oakland, California near public transit.</strong></p><p><strong>The work schedule is Monday to Friday, standard business hours.</strong></p><p><br></p><p><strong><u>ESSENTIAL FUNCTIONS</u></strong></p><p>The position’s essential functions include but are not limited to:</p><ul><li>Generate monthly pre-bills and verify correct billing rates before distribution to Billing Attorneys;</li><li>Edit and finalize client invoices;</li><li>Prepare write-off request forms for approval (if necessary);</li><li>Pull and copy expense backup to accompany invoices;</li><li>Mail/scan/e-bill final invoices to clients;</li><li>Process revised invoices upon request of attorney and/or client;</li><li>Review client contracts for billing guidelines and set up spreadsheet in Excel;</li><li>Update client budgets in billing system;</li><li>Make changes or corrections to time entries requested by the timekeeper in the billing system;</li><li>Calculate and prepare rate increases annually for assigned clients;</li><li>Timely respond to questions and inquiries from internal and external clients;</li><li>Prepare daily deposit and post cash receipts which includes scanning checks and backup documents for online filing;</li><li>Assist team members with their client billing lists;</li><li>Manage and prioritize multiple projects simultaneously;</li><li>Work cordially, cooperatively, and productively with department and firm employees;</li><li>Ability to work under pressure and deadlines and produce a quality product;</li><li>File client-matter documentation electronically and in iManage;</li><li>Collaborate with Billing Attorneys on collections, with ability to interact with clients regarding same;</li><li>Monitor and track accounts receivables to ensure collection goals are met;</li><li>Other functions as assigned; and</li><li>Work overtime as needed;</li></ul><p><br></p>

<p><strong><u>QUALIFICATIONS</u></strong></p><p>The following qualifications are required unless otherwise noted:</p><ul><li>Minimum of 3 years’ work experience as a <strong>Legal</strong> Billing Specialist using billing software;</li><li>Must have strong technology skills including with legal billing software and MS Office Suite (Excel) and an ability to leverage technology to enhance processes;</li><li>Ability to maintain high ethical standards and strict confidentiality of all information that the employee may receive as a result of their role;</li><li>Desire to maintain and update skills as required by the position;</li><li>Capability to organize and prioritize numerous tasks and complete them under time constraints and within budget;</li><li>Prior collections experience a plus;</li><li>Strong written and verbal skills; and</li><li>Interpersonal skills necessary to communicate in person and by phone with a diverse group of attorneys, staff and vendors to provide information with courtesy and tact.</li></ul><p><br></p>

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