<p>We are looking for a dedicated File Clerk to join our team in New Orleans, Louisiana. This position involves providing administrative support and ensuring the smooth operation of a busy call center within the non-profit sector. As this is a short-term contract to permanent opportunity, it offers the potential for long-term growth and skill development.</p><p><br></p><p>Responsibilities:</p><p>• Organize and maintain physical and digital files to ensure accessibility and accuracy.</p><p>• Provide exceptional customer service by addressing inquiries and resolving issues with attention to detail.</p><p>• Manage inbound and outbound calls, ensuring timely and effective communication.</p><p>• Perform data entry tasks with precision to maintain accurate records.</p><p>• Schedule appointments and coordinate meetings efficiently.</p><p>• Handle email correspondence and respond promptly to inquiries.</p><p>• Utilize Microsoft Excel and Word to create and manage documents.</p><p>• Process order entries and ensure proper documentation.</p><p>• Support the understanding and application of Low-Income Tax Credit Housing (LIHTC) and Fair Housing standards.</p>

• Proven experience in customer service or administrative roles, preferably in a call center environment.<br>• Strong communication skills with the ability to resolve issues effectively.<br>• Proficiency in Microsoft Excel and Word.<br>• Familiarity with Low Income Tax Credit Housing (LIHTC) and Fair Housing guidelines.<br>• Ability to perform accurate data entry and maintain organized records.<br>• Comfortable handling inbound and outbound calls.<br>• Capability to manage schedules and appointments with attention to detail.<br>• Knowledge of email correspondence and document processing.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>