<p>We are looking for a dedicated Customer Service Representative to join our team in White Plains, New York. This part-time position offers an opportunity for long-term growth, allowing candidates to showcase their skills and advance within the role. The ideal candidate will provide exceptional support to our department by assisting with deliveries, tracking drivers, and handling customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer inquiries, including resolving issues and providing timely updates.</p><p>• Process and issue credits accurately within the internal system.</p><p>• Create and manage special orders to meet client needs.</p><p>• Escalate complex issues to the appropriate team or department for resolution.</p><p>• Engage in dispatching responsibilities to ensure smooth operations.</p><p>• Conduct data tracking and entry in company systems to maintain accurate records.</p><p>• Collaborate with team members to improve service efficiency and customer satisfaction.</p><p>• Participate in on-site training to become proficient in system navigation and role-specific tasks.</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in New Milford, Connecticut. This is a long-term contract position requiring exceptional communication skills and a strong ability to handle high call volumes in a fast-paced environment. Ideal candidates will bring prior experience in medical or insurance settings, contributing to seamless patient scheduling and registration.<br><br>Responsibilities:<br>• Schedule appointments for new patients across all physicians, ensuring adherence to the core and on-call schedules.<br>• Update daily physician schedules promptly based on any changes, following established protocols.<br>• Accurately complete patient registration details, including appointment reasons, physician preferences, and insurance information.<br>• Collect essential meaningful use data such as ethnicity, smoking history, active medications, and allergies.<br>• Prepare accounts by printing daily charge tickets, verifying co-pay collection, and reviewing eligibility reports.<br>• Confirm insurance requirements for physician referrals and ensure all pre-certifications are obtained for radiology tests and specialty services.<br>• Maintain comprehensive patient logs for tracking registration activities and ensure data accuracy.<br>• Efficiently handle incoming calls, connecting callers to appropriate extensions and paging staff when necessary.<br>• Process pre-authorizations for medical services, including faxing approvals to facilities and updating system records.<br>• Follow up daily on pending orders, securing additional documentation as required by insurance providers.
<p>We are looking for a dedicated and personable Patient Engagement Customer Service Representative to join our team. In this Contract-to-permanent position, you will play a key role in supporting patients by addressing their inquiries and ensuring a seamless customer service experience. This is an excellent opportunity to bring your communication skills and problem-solving abilities to the healthcare industry. </p><p><br></p><p>** two weeks of training M-F 9-5 then the shift is 12pm-8pm</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound calls, addressing patient inquiries and concerns with professionalism and empathy.</p><p>• Make outbound calls to follow up on patient needs and provide timely updates.</p><p>• Accurately process and manage order entries, ensuring all details are documented correctly.</p><p>• Collaborate with team members to resolve customer issues and provide solutions.</p><p>• Maintain a thorough understanding of company policies and procedures to deliver consistent and accurate information.</p><p>• Utilize call center tools and systems to track and manage customer interactions.</p><p>• Uphold a high standard of service quality to enhance the patient experience.</p><p>• Identify opportunities for process improvements to streamline customer service operations.</p><p>• Communicate effectively with patients, healthcare providers, and internal teams to ensure a cohesive approach.</p><p>• Adhere to company guidelines and compliance standards in all interactions.</p>
Are you a detail-oriented detail oriented with a welcoming demeanor and strong customer service skills? Join our team as a Front Desk Clerk, where your expertise and friendly personality will help create a positive experience for residents! About the Role: As a Front Desk Clerk, you will be the warm, detail oriented face of our property, managing the front desk with a strong focus on access control. With our doors locked 24/7, you’ll ensure our community remains safe and secure by assisting residents using key fobs to access the building. After regular office hours, you’ll also provide exceptional service by helping residents retrieve packages from the locked package room — a key responsibility of this role. Key Responsibilities: Serve as the first point of contact, ensuring a detail oriented and welcoming atmosphere. Maintain access control protocols for the building and assist residents with entry. Facilitate after-hours package retrieval for residents from the locked package room. Provide general customer service and respond to resident inquiries with professionalism and care. Top 3 Must-Haves (Hard Skills): Previous front desk experience (preferred). Strong customer service skills. Property management experience (a plus). Required Software Skills: Proprietary software training will be provided. Ideal Candidate Traits (Soft Skills/Personality Fit): detail oriented demeanor. Friendly and approachable. Detail-oriented, ensuring accuracy and efficiency in all tasks.
We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Holtsville, New York. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and efficient experience. This position is ideal for someone who excels at multitasking and has strong communication skills.<br><br>Responsibilities:<br>• Greet and assist visitors in a friendly and detail-oriented manner.<br>• Manage incoming calls through a multi-line phone system and direct them to the appropriate contacts.<br>• Maintain a clean and organized reception area to create a positive first impression.<br>• Handle incoming and outgoing mail, packages, and deliveries efficiently.<br>• Provide general administrative support, including scheduling, data entry, and filing.<br>• Coordinate with internal teams to ensure smooth communication and operations.<br>• Monitor and restock office supplies as needed.<br>• Address inquiries from the public and employees with accurate information.
We are looking for a skilled Paralegal to join our team on a contract basis in West Hartford, Connecticut. In this role, you will be responsible for managing personal injury cases from intake through resolution, ensuring accuracy and efficiency in all aspects of case handling. This position offers an opportunity to collaborate closely with attorneys and legal staff to deliver high-quality support in a dynamic environment.<br><br>Responsibilities:<br>• Coordinate with insurance companies to gather necessary information, submit claims, and manage ongoing communications for case resolution.<br>• Request, organize, and maintain medical records and bills, ensuring all documentation is accurate and up-to-date.<br>• Utilize case management software to track deadlines, correspondence, billing, and other critical case details.<br>• Collaborate with attorneys and team members to support settlement discussions, negotiations, and trial preparation.<br>• Provide detailed case documentation and ensure compliance with legal standards throughout the process.<br>• Assist in preparing discovery materials and other litigation-related tasks.<br>• Conduct research and compile information relevant to civil litigation and personal injury cases.<br>• Ensure deadlines are met and tasks are prioritized effectively to maintain case progression.<br>• Communicate clearly and professionally with clients, insurance representatives, and internal stakeholders.
