We are looking for a skilled Collections Specialist to join our team in New Albany, Indiana. In this role, you will be responsible for managing both commercial and consumer collections while ensuring efficient credit and billing processes. This is an excellent opportunity to contribute to a dynamic organization and develop your expertise in collections.<br><br>Responsibilities:<br>• Handle commercial and consumer collections with professionalism and accuracy.<br>• Monitor and follow up on overdue accounts to secure timely payments.<br>• Maintain detailed records of collection activities and customer interactions.<br>• Collaborate with internal teams to resolve billing discrepancies and disputes.<br>• Analyze credit data and payment histories to assess account risks.<br>• Implement effective collection strategies to reduce outstanding balances.<br>• Communicate with customers to negotiate payment plans and resolve issues.<br>• Ensure compliance with all relevant laws and regulations during collection activities.<br>• Prepare regular reports on collection performance and account statuses.<br>• Assist in improving processes to enhance efficiency in collections.

• Proven experience in commercial and consumer collections.<br>• Strong knowledge of credit and billing collection processes.<br>• Excellent communication and negotiation skills.<br>• Ability to analyze financial data and payment histories effectively.<br>• Proficiency in relevant software and systems used for collections.<br>• Detail-oriented with strong organizational skills.<br>• Familiarity with legal and regulatory requirements related to collections.<br>• Capacity to work independently and manage multiple tasks in a fast-paced environment.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>