VACATION COVERAGE 11/23-12/3 Responsibilities:• Welcome patients and visitors with professionalism, providing assistance and guidance as needed.• Manage appointment scheduling, confirmations, and rescheduling while maintaining accurate records of cancellations or missed appointments.• Verify insurance coverage and gather required information to support billing processes.• Input and maintain precise patient data within electronic medical record systems such as Epic or Cerner.• Handle billing tasks by collecting copays, managing forms, and ensuring accurate account reconciliation.• Respond to inbound calls, addressing patient inquiries and redirecting them to appropriate departments.• Assist with patient check-ins, ensuring all necessary documentation is completed.• Support administrative tasks, including maintaining charts, graphs, and other patient-related records.• Collaborate with healthcare staff to ensure seamless communication and workflow.• Uphold confidentiality and compliance with medical regulations in all interactions.

• High school diploma or equivalent is required, with additional training in medical terminology or office administration preferred. • Proficiency in electronic medical record systems such as Epic or Cerner. • Strong interpersonal and communication skills to interact effectively with patients and healthcare staff. • Demonstrated ability to multitask and prioritize responsibilities in fast-paced environments. • Familiarity with software such as Allscripts, Dentrix Dental Software, Eaglesoft, and EHR systems. • Experience handling billing functions and managing patient accounts. • At least one year of experience in a similar role within a healthcare setting. • Certifications such as Certified Coder or experience with Registered Health Information Technician are a plus but not mandatory.

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Mountain View, CA
onsite
Contract / Temporary to Hire
20.90 - 24.20 USD / Hourly
VACATION COVERAGE 11/23-12/3 Responsibilities:• Welcome patients and visitors with professionalism, providing assistance and guidance as needed.• Manage appointment scheduling, confirmations, and rescheduling while maintaining accurate records of cancellations or missed appointments.• Verify insurance coverage and gather required information to support billing processes.• Input and maintain precise patient data within electronic medical record systems such as Epic or Cerner.• Handle billing tasks by collecting copays, managing forms, and ensuring accurate account reconciliation.• Respond to inbound calls, addressing patient inquiries and redirecting them to appropriate departments.• Assist with patient check-ins, ensuring all necessary documentation is completed.• Support administrative tasks, including maintaining charts, graphs, and other patient-related records.• Collaborate with healthcare staff to ensure seamless communication and workflow.• Uphold confidentiality and compliance with medical regulations in all interactions.
2025-10-21T15:28:52Z

Patient Service Representative Job in Mountain View | Robert Half