<p>We are looking for a highly skilled Application Support Engineer to join our team on a contract basis. In this role, you will be responsible for designing and implementing solutions to ensure seamless integration between QuickBooks Desktop Enterprise and web-based systems. This position requires a proactive individual with strong technical expertise and the ability to maintain system security and compliance standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop and deploy a web service hosted on Azure Virtual Machines to facilitate invoice data exchange between the website and QuickBooks.</p><p>• Build or configure components on the website to capture and securely transmit invoice data to the integration service.</p><p>• Investigate and implement alternative methods, such as database-driven solutions, to enable direct access to invoice data within QuickBooks.</p><p>• Ensure synchronization of invoice information in real-time between the website and QuickBooks systems.</p><p>• Maintain the security and integrity of the system while complying with financial data standards.</p><p>• Collaborate with cross-functional teams to understand workflows and improve integration processes.</p><p>• Provide comprehensive documentation and training to support ongoing system maintenance.</p><p>• Troubleshoot and optimize system performance to enhance operational efficiency.</p><p>• Ensure compliance with data security protocols and financial system requirements.</p>
<p><strong>IT Service Desk Analyst</strong></p><p><strong>Location: </strong>Minnetonka, MN</p><p><strong>Schedule</strong>: Tuesday - Thursday, 8am-4pm (22.5hr/wk)</p><p><br></p><p><strong>Ready to launch your IT career in a role that blends hands-on tech support with real impact?</strong> Join our solveIT team, where we don’t just fix problems—we empower people. As part of our Global Shared Services Organization, you’ll be the face of IT for employees across the enterprise, helping them stay productive and connected.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p><br></p><p>As an <strong>IT Service Desk Analyst</strong>, you’ll be the go-to expert for Level 1 support—primarily in person—at our headquarters. You’ll troubleshoot hardware, software, and AV issues, and deliver a top-tier customer experience with every interaction.</p><p><strong>Your day-to-day will include:</strong></p><ul><li>Supporting employees with laptop, software, and AV tech in conference rooms</li><li>Diagnosing and resolving incidents and service requests</li><li>Delivering friendly, client-focused customer service</li><li>Updating documentation and SOPs to reflect current practices</li><li>Monitoring escalations from external providers and ensuring timely resolution</li><li>Driving process improvements to reduce disruptions and enhance service quality</li><li>Meeting performance metrics that reflect service excellence</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong><em>Career Growth:</em></strong> Learn from experienced professionals and grow your technical and customer service skills</li><li><strong><em>Impact:</em></strong> Help employees stay productive and connected across the organization</li><li><strong><em>Innovation:</em></strong> Be part of a team that’s always looking for smarter, faster ways to solve problems</li><li><strong><em>Culture:</em></strong> Work in a collaborative, inclusive environment that values your ideas</li></ul>
We are looking for a skilled Systems Engineer to join our team in Golden Valley, Minnesota. In this contract position, you will play a key role in supporting digital and technology initiatives, providing technical expertise, and ensuring smooth IT operations. The ideal candidate will bring a combination of leadership, problem-solving skills, and technical proficiency to enhance business processes and drive continuous improvement.<br><br>Responsibilities:<br>• Provide advanced technical support and resolve desktop-related issues for site users, ensuring minimal disruption to operations.<br>• Collaborate with business users to understand their processes and deliver prompt, empathetic customer service.<br>• Manage IT projects, including planning, tracking, and communicating changes effectively.<br>• Work closely with external vendors to address technical challenges and maintain business continuity.<br>• Implement and support new technologies in collaboration with global IT teams.<br>• Ensure adherence to hardware lifecycle guidelines and provide onboarding and knowledge transfer for users.<br>• Address incidents and problems promptly, taking ownership of issues and escalating when necessary.<br>• Partner with compliance teams to enforce cyber and physical security measures, escalating non-compliance as needed.<br>• Demonstrate leadership by actively engaging in projects and fostering a collaborative team environment.<br>• Promote continuous learning and self-development to stay updated on industry trends.
<p>We are looking for an entry-level IT Support Specialist to join our team. This role is supporting day-to-day technical needs across multiple locations. The ideal candidate is eager to learn, has a basic foundation in IT support, and is committed to providing friendly, reliable phone and onsite support. This role is a great opportunity to build hands-on experience in a dynamic environment while growing your technical skill set.</p><p><br></p><ul><li>Provide front-line IT support and assist with basic technical issues</li><li>Troubleshoot hardware, software, and simple network/connectivity problems</li><li>Support end users with workstation setups, device configuration, and peripheral equipment</li><li>Document steps taken and update service tickets accurately</li><li>Escalate complex issues to senior technicians when needed</li><li>Maintain a customer-first mindset when helping users</li><li>(Preferred) Provide basic support for clinical/healthcare applications or equipment</li></ul><p><br></p>
<p>The Unified Communications Engineer is responsible for designing, implementing, supporting, and maintaining both onsite and remote unified communications systems. This role covers various UC technologies, including premise, cloud, and traditional telecommunications systems, advanced applications, and vendor-specific hardware/software.</p><p><br></p><p><strong>Essential Duties and Responsibilities:</strong></p><ul><li>Provide technical support for unified communications systems.</li><li>Troubleshoot desktop and server operating system applications.</li><li>Assist with deployment of UC solutions at multiple locations.</li><li>Maintain UC servers, gateways, endpoints, and applications.</li><li>Coordinate with communications service providers for voice and data installations and troubleshooting.</li><li>Address alerts and notifications from monitoring systems via service tickets.</li><li>Contribute to the design and support of disaster recovery solutions.</li><li>Develop and maintain technical documentation.</li><li>Communicate incident progress and planned changes or outages as needed.</li></ul><p><br></p>
We are looking for a skilled Mitel MiVB Unified Communications Engineer to design, implement, and maintain unified communication systems for our clients. This role requires expertise in Mitel UC technologies, including cloud-based, premise-based, and traditional telecommunications systems. The ideal candidate will have a strong technical background in advanced applications, hardware, and software, combined with excellent troubleshooting abilities and customer service skills.<br><br>Responsibilities:<br>• Design, deploy, and manage onsite and remote unified communications systems, including Mitel UC technologies.<br>• Troubleshoot and resolve technical issues related to desktop and server operating systems.<br>• Implement UC solutions at customer locations, ensuring seamless integration and functionality.<br>• Maintain and support UC servers, gateways, endpoints, and applications.<br>• Collaborate with communication service providers to order, install, and resolve issues with voice and data services.<br>• Monitor system alerts and resolve issues using remote monitoring tools and service tickets.<br>• Develop and implement disaster recovery solutions for unified communications systems.<br>• Prepare and maintain comprehensive documentation for UC systems and processes.<br>• Communicate effectively with clients, providing updates on incidents, outages, and system changes.<br>• Ensure a high level of customer satisfaction through efficient and responsive service.
<p>Are you passionate about technology and love helping people? Do you thrive in a collaborative environment where kindness, optimism, and hard work are celebrated? We believe in creating a workplace that’s not only productive but also fun—a place where your contributions matter and your growth is supported.</p><p><br></p><p>We’re looking for a Desktop Support Analyst who brings energy and innovation to their work while delivering exceptional IT support. This role is perfect for someone who enjoys solving problems, mentoring others, and making a positive impact every day.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide hands-on and remote support for desktops, laptops, mobile devices, and related hardware/software.</li><li>Troubleshoot a wide range of issues including networking, video conferencing, and infrastructure.</li><li>Manage and resolve IT incidents across multiple levels.</li><li>Install and configure personal computer systems and related components.</li><li>Maintain and optimize Active Directory, Group Policies, and network printing.</li><li>Work with System Center Configuration Manager (SCCM) for deployment, monitoring, and administration.</li><li>Identify and evaluate new hardware/software solutions with a focus on efficiency.</li><li>Collaborate with team members and provide guidance to ensure smooth operations.</li></ul><p><br></p>
Position Overview<br>We are looking for a versatile IT Support and Application Development Professional with strong expertise in Microsoft technologies to join our team. This position is suited for an experienced individual who enjoys solving complex technical challenges and contributing to innovative technology initiatives. The role involves providing comprehensive technical assistance, building and maintaining software solutions, and partnering with various teams to optimize our technology environment. This is an on-site position and may occasionally require after-hours availability.<br><br>Primary Responsibilities<br><br>Deliver responsive technical assistance for hardware, software, and network-related issues.<br>Design, develop, and maintain applications aligned with organizational needs.<br>Diagnose and resolve advanced technical problems to ensure smooth business operations.<br>Work collaboratively with internal teams to identify and implement technology improvements.<br>Maintain accurate documentation of support activities and development workflows.<br>Support infrastructure management, including servers, networking, and security systems.<br>Research emerging technologies and recommend enhancements to existing systems.<br>Provide mentorship and guidance to less experienced team members.<br><br><br>Required Qualifications<br><br>Bachelor’s degree in Computer Science, Information Systems, or related discipline.<br>Minimum of 5 years in IT support combined with software development experience.<br>Strong proficiency in Microsoft platforms such as Microsoft 365, Azure, and .NET.<br>Solid programming skills in languages like C#, Java, Python, or similar.<br>In-depth understanding of operating systems, networking protocols, and database technologies.<br>Excellent troubleshooting and problem-solving capabilities.<br>Familiarity with IT service management frameworks (e.g., ITIL).<br>Strong communication and collaboration skills.<br>Experience with cloud services (Azure, AWS) and DevOps practices is advantageous.
We are looking for a skilled Engineer to develop and enhance software solutions that address complex challenges in the real estate and property industry. This long-term contract position involves designing, coding, testing, and maintaining scalable and secure software systems. Based in Minneapolis, Minnesota, this role offers an opportunity to contribute to impactful engineering projects while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Design and implement software solutions that align with customer needs and organizational goals.<br>• Develop, test, debug, and document code to ensure reliability and performance.<br>• Collaborate with team members to solve technical challenges and remove roadblocks.<br>• Apply knowledge of frameworks and systems design to create stable and scalable software.<br>• Participate in product planning and provide input on technical strategies and solutions.<br>• Troubleshoot and analyze complex issues to identify and resolve defects.<br>• Mentor developers who are early in their careers and provide technical guidance to the team.<br>• Explore and adopt new technologies to enhance product performance and lifecycle.<br>• Contribute to DevOps processes, including support rotations and subsystem knowledge-building.<br>• Assist in recruiting efforts by participating in interviews and evaluating potential team members.
<p>We are looking for an experienced Systems Engineer. In this role, you will play a key part in managing and optimizing IT systems, with a focus on Active Directory, Microsoft Windows Server, and Citrix technologies. Based in Saint Paul, Minnesota, this position offers the opportunity to contribute to critical systems infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain Active Directory environments, ensuring optimal performance and security.</p><p>• Manage Microsoft Windows Server systems, including installation, configuration, and troubleshooting.</p><p>• Oversee Azure Active Directory integration to support cloud-based identity management.</p><p>• Implement and maintain Citrix technologies to enhance virtual desktop and application delivery.</p><p>• Configure and manage Microsoft Exchange systems to ensure reliable email communication.</p><p>• Monitor system performance and proactively address issues to minimize downtime.</p><p>• Collaborate with cross-functional teams to design and implement IT solutions.</p><p>• Develop and maintain technical documentation for systems and processes.</p><p>• Ensure compliance with industry standards and security protocols.</p><p>• Provide technical support and expertise to resolve complex system-related issues.</p>
<p>We are looking for a dedicated Administrative Manager to join our team in Minneapolis, Minnesota. In this role, you will oversee administrative operations, support project teams, and streamline workflows to ensure efficiency. This position is ideal for someone who excels in leadership and enjoys contributing to a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the administrative team, ensuring smooth execution of tasks such as formal correspondence, mail handling, and receptionist coverage.</p><p>• Provide direct support to architectural, engineering, and project management teams by organizing and maintaining project-related documentation.</p><p>• Manage incoming and outgoing communication, including mail and other forms of correspondence.</p><p>• Coordinate social events and activities to foster team engagement and a positive workplace culture.</p><p>• Monitor and maintain branch office operations to ensure consistency and functionality.</p><p>• Oversee data entry processes to guarantee accuracy and timely completion.</p><p>• Handle invoice processing and ensure compliance with company policies.</p><p>• Implement and enforce administrative procedures to enhance operational efficiency.</p><p>• Support corporate operations through various ad hoc projects and initiatives.</p>
<p>We are seeking an experienced IT professional to provide advanced technical support and ensure seamless operations across multiple locations. This role requires strong troubleshooting skills, a customer-first mindset, and the ability to work independently in dynamic environments. </p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Deliver advanced IT support and resolve escalated technical issues.</li><li>Troubleshoot hardware, software, systems, and network connectivity.</li><li>Support industry specific equipment.</li><li>Manage and resolve service tickets with a customer-centric approach.</li><li>Configure devices, perform workstation setups, and maintain accurate documentation.</li><li>Identify and implement improvements to systems and processes.</li></ul><p>Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf (.com)</p>
<p>The IT Manager will be responsible for leading the strategic and operational direction of the organization's information technology functions. This position focuses on aligning IT resources to support and improve critical business operations, fostering the implementation of advanced and secure technologies such as AI and automation, and developing long-term strategies that drive growth, optimize efficiency, and strengthen competitive positioning.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead the organization's IT strategies, ensuring alignment with overall business goals.</li><li>Oversee the development and implementation of innovative and secure technologies, focusing on automation and AI applications.</li><li>Define and execute long-term plans to optimize the organization's IT infrastructure.</li><li>Drive project planning and execution for technology-related initiatives.</li><li>Lead, manage, and mentor IT teams at various levels.</li><li>Support customization and development of software applications tailored to business needs.</li><li>Improve system reliability, security, and performance through data-driven analytical approaches.</li><li>Collaborate effectively with internal teams and external vendors to meet organizational objectives.</li></ul><p><br></p>
My client is looking for a detail oriented with significant patent prosecution experience across cutting-edge domains, including 5G, Wi-Fi, AI, processor/memory systems, image processing, and RF front-end. This role offers a clear, long-term career path—from Counsel to Senior Counsel, with the potential for future consideration for Partnership. This is an exceptional opportunity for detail-oriented candidates passionate about innovation and ready for significant detail oriented growth within a prestigious organization. <br> Responsibilities: • Manage patent prosecution matters, focusing on advanced technologies such as 5G, Wi-Fi, AI, image processing, and RF front-end systems. • Collaborate with clients to build, develop, and manage their intellectual property portfolios. • Conduct thorough research and prepare filings with the United States Patent and Trademark Office (USPTO). • Provide strategic legal advice on patent-related matters to clients across a range of industries. • Work closely with clients to understand their business goals and align intellectual property strategies accordingly. • Draft, review, and prosecute patent applications with a focus on technologies like autonomous vehicles, robotics, and wireless communications. • Keep up-to-date with advancements in patent law and technology trends to provide insightful guidance. • Contribute to the growth of the firm's practice by providing high-quality legal services and building strong client relationships. • Mentor entry-level attorneys and contribute to teamwork and knowledge sharing within the firm. • Support business development efforts by identifying opportunities to expand the firm's client base.
<p>A global law firm in the Twin Cities seeks a <strong>detail-oriented Patent Agent</strong> with proven experience in patent prosecution. This position offers direct collaboration with inventors and attorneys on <strong>cutting-edge technologies</strong> to secure and protect valuable intellectual property. If you are passionate about innovation, this is an excellent opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with inventors and researchers to assess the patentability of innovative technologies.</p><p>• Draft, file, and prosecute patent applications with a focus on wireless technologies, artificial intelligence (AI), and processor and memory systems.</p><p>• Respond to United States Patent and Trademark Office (USPTO) actions effectively and in a timely manner.</p><p>• Maintain and manage patent portfolios for clients, ensuring alignment with their strategic objectives.</p><p>• Stay informed about advancements in 5G, Wi-Fi, and other wireless technologies, as well as AI and related fields.</p><p>• Provide expert guidance to clients regarding intellectual property strategies and best practices.</p><p>• Conduct in-depth research on prior art to support patent applications and strengthen intellectual property claims.</p><p>• Engage in client meetings to understand their needs and provide tailored solutions.</p><p>• Ensure compliance with legal and regulatory requirements throughout the patent prosecution process.</p>
