<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This is a short-term contract to full time position, offering an excellent opportunity for growth and long-term career development. In this role, you will deliver exceptional service by managing high-volume calls and supporting customers with empathy and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Respond to over 100 customer inquiries daily via a multi-line phone system, ensuring prompt and accurate communication.</p><p>• Upload and manage 20+ documents per day to maintain organized and up-to-date records.</p><p>• Demonstrate strong multitasking skills by handling various tasks efficiently and without compromising quality.</p><p>• Collaborate effectively with team members to foster a supportive and productive work environment.</p><p>• Address customer concerns, including handling irate callers, with patience, empathy, and professionalism.</p><p>• Maintain a pleasant and detail-oriented demeanor during all interactions with clients and team members.</p><p>• Utilize Microsoft Office tools, including Word, to complete tasks and documentation accurately.</p><p>• Uphold high standards of customer service by resolving issues and providing solutions in a timely manner.</p>

<p>• Minimum of 2 years of experience in a customer service role.</p><p>• Proficiency in Microsoft Office applications, including Word.</p><p>• Ability to manage a multi-line phone system effectively.</p><p>• Demonstrated ability to multitask and prioritize in a fast-paced environment.</p><p>• Strong communication skills, both verbal and written.</p><p>• Empathy and patience when dealing with challenging customer situations.</p><p>• A team-oriented mindset with a willingness to collaborate.</p><p>• Detail-oriented and pleasant demeanor to maintain positive interactions with customers and colleagues.</p><p><br></p><p><br></p><p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. Apply today!</p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>