<p>Robert Half is working with a client seeking a dedicated Customer Service Representative to join their team. This role is ideal for someone who enjoys problem-solving, has strong communication skills, and is committed to delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, and inquiries from customers in a professional manner</li><li>Provide accurate information regarding products, services, and company policies</li><li>Resolve customer issues, escalating complex problems as needed</li><li>Document customer interactions and update records in the system</li><li>Process orders, returns, and account updates as required</li><li>Collaborate with internal teams to ensure customer satisfaction</li></ul><p><br></p>
<p>We are looking for a compassionate and dedicated helpline counselor to join our team in Miami, Florida. This is a long-term contract position where you will play an integral role in assisting individuals during challenging times. If you have a strong desire to help others and possess excellent communication skills, we encourage you to apply. For the first 90 days, the schedule will be Monday–Friday, 10 a.m.–6 p.m. After that, you will transition to an overnight shift.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide support to individuals in need.</p><p>• Communicate effectively in Spanish to ensure clear and empathetic assistance.</p><p>• Accurately document and input call details into the system.</p><p>• Utilize crisis intervention techniques to assist callers during high-pressure situations.</p><p>• Maintain a calm and detail-oriented demeanor when handling sensitive situations.</p><p>• Participate in training sessions focused on suicide prevention and crisis management.</p><p>• Collaborate with team members to enhance the quality of service provided.</p><p>• Adhere to company policies and procedures while ensuring confidentiality.</p><p>• Offer translation services for Spanish-speaking callers when required.</p><p>• Actively contribute to creating a supportive and positive environment for callers and colleagues.</p>
We are looking for a detail-oriented Customer Account Coordinator to join our team on a contract basis in Boca Raton, Florida. This role involves managing the full cycle of order processing for Global Accounts while ensuring accuracy and efficiency. The ideal candidate will thrive in a fast-paced environment, possess strong technical skills, and demonstrate excellent communication abilities.<br><br>Responsibilities:<br>• Manage product listings, pricing updates, and order flows on the Shopify B2B platform, ensuring accuracy and resolving any errors to enhance customer satisfaction.<br>• Provide dedicated support to Global Accounts across multiple regions, ensuring seamless communication and service.<br>• Process orders in accordance with account-specific shipping schedules and vendor compliance requirements.<br>• Maintain organized workflows to consistently meet customer shipping deadlines.<br>• Monitor shipment statuses, review daily reports, and proactively address non-conformances to maintain high performance standards.<br>• Collaborate with internal teams to resolve customer inquiries and improve process efficiency.<br>• Generate and analyze reports using Microsoft Excel, including pivot tables, to track order metrics and performance.<br>• Ensure all tasks are executed to meet contractual obligations and business objectives.<br>• Perform additional duties as assigned to support broader team initiatives.
<p>We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Ft. Lauderdale, Florida. In this role, you will be the first point of contact for visitors, ensuring a welcoming and efficient front desk experience. This position offers an excellent opportunity to showcase your customer service skills and administrative expertise. This is an open-ended contract with no set end date. Mon - Fri 8:30am - 5:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Manage the front desk by greeting visitors and directing them to the appropriate person or department.</p><p>• Handle incoming and outgoing mail, including sorting and distributing correspondence.</p><p>• Operate a multi-line phone system, answering calls promptly and professionally.</p><p>• Schedule appointments and maintain accurate records of meetings.</p><p>• Perform data entry tasks to update and manage company databases.</p><p>• Respond to email inquiries in a timely and detail-oriented manner.</p><p>• Organize and maintain physical and digital files to ensure easy access.</p><p>• Provide general administrative support as needed to enhance office operations.</p>
<p>We are looking for a dedicated and healthcare bilingual Customer Service Representative to join our team on a long-term contract basis. In this role, you will assist with customer calls, including a significant portion of Spanish-speaking inquiries, ensuring high-quality service and satisfaction. This is a remote position, offering flexibility to work from home in Central, Mountain, or Pacific Time Zones.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service by handling inquiries and resolving issues with professionalism and care.</p><p>• Manage and document customer interactions using established procedures and systems.</p><p>• Schedule appointments and coordinate with internal teams to meet client needs.</p><p>• Ensure accuracy and quality in data entry and paperwork, adhering to company policies.</p><p>• Maintain a strong understanding of medical coverage, benefit functions, and claim administration processes.</p><p>• Communicate effectively in both English and Spanish to assist a diverse customer base.</p><p>• Meet department performance goals related to satisfaction, accuracy, and attendance.</p><p>• Participate in training programs to stay updated on company procedures and policies.</p><p>• Handle sensitive and complex customer information with discretion and confidentiality.</p><p>• Provide support during occasional overtime or holiday shifts as required by business needs.</p>
<p>Robert Half is seeking a Customer Service Representative to support our client’s daily operations. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple customer interactions efficiently while providing excellent support to the team.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Handle incoming calls, emails, and in-person inquiries with professionalism and courtesy</li><li>Assist customers with questions, concerns, and service requests</li><li>Perform general clerical duties including filing, data entry, and documentation</li><li>Process orders, returns, and account updates accurately</li><li>Maintain customer records and update databases</li><li>Collaborate with internal departments to resolve customer issues</li></ul><p><br></p>
We are looking for a motivated and highly organized Front Desk Coordinator to manage day-to-day operations of our Miami showroom. This role involves maintaining a visually appealing space, providing exceptional customer service, and supporting various marketing and sales activities. This is a Contract-to-Permanent position offering an opportunity to contribute to a dynamic and engaging environment.<br><br>Responsibilities:<br>• Ensure the showroom is visually appealing and merchandise is displayed according to corporate standards.<br>• Maintain the cleanliness and organization of showroom samples and displays.<br>• Coordinate showroom maintenance, refits, and timely installation of window displays.<br>• Track showroom usage by clients and produce detailed monthly and annual reports.<br>• Collaborate with teams to organize showroom events, such as buying days and press events.<br>• Support marketing efforts by assisting with projects and handling requests from editors, stylists, and celebrities.<br>• Manage inventory control for the showroom and maintain product catalogs for sales activities.<br>• Assist Key Account Managers with client interactions, including order-taking and sales support.<br>• Handle administrative tasks such as managing office supplies, petty cash, and courier services.<br>• Create shopping carts and purchase orders to support operational needs.
<p>Robert Half is seeking a Bilingual Spanish Office Clerk to support our client’s daily operations. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple administrative tasks efficiently while providing excellent support to the team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Perform general clerical duties including filing, copying, scanning, and data entry</li><li>Handle incoming calls, emails, and in-person inquiries in both English and Spanish</li><li>Process incoming and outgoing mail and packages</li><li>Assist with scheduling, calendar management, and meeting preparation</li><li>Maintain accurate records, update databases, and organize documents</li><li>Provide support to staff with various administrative projects as needed</li></ul><p><br></p>
<p>Robert Half is working with a client seeking a professional Receptionist to be the first point of contact for their office. This role is perfect for someone with strong customer service skills and a polished, professional presence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer and direct phone calls to the appropriate staff</li><li>Manage incoming mail, packages, and deliveries</li><li>Maintain the reception area to ensure a clean and welcoming space</li><li>Schedule appointments, meetings, and conference rooms</li><li>Provide general administrative support to staff as needed</li></ul><p><br></p>
We are looking for a detail-oriented Sales Support Specialist to join our team on a contract basis in Miramar, Florida. In this role, you will provide critical administrative and accounting support to ensure smooth operations within a growing organization. This position offers a dynamic work environment with opportunities to collaborate across multiple departments.<br><br>Responsibilities:<br>• Process and upload invoices into customer portals with accuracy and efficiency.<br>• Perform data entry tasks, including entering invoices and maintaining updated records.<br>• Provide administrative assistance to the sales team by recording sales orders and entering quotes into the system.<br>• Coordinate product shipping and ensure timely delivery to customers.<br>• Support the accounting team with tasks such as managing credits and debits and processing invoices.<br>• Collaborate with team members to streamline workflows and ensure compliance with company procedures.<br>• Utilize Microsoft Excel and other tools for data management and reporting.<br>• Assist with general office tasks to maintain a well-organized work environment.
<p>Hybrid Monday and Friday work remotely </p><p><br></p><p>Responsibilities:</p><p>• Manage customer accounts by addressing inquiries, resolving complaints, and ensuring high-quality service.</p><p>• Handle escalated issues, including executive-level complaints and matters raised by media or legal representatives.</p><p>• Collaborate with vendor partners and internal teams to resolve customer concerns effectively.</p><p>• Process claims, invoices, and enrollment requests with accuracy and efficiency.</p><p>• Ensure consistent and timely billing and fulfillment for customers.</p><p>• Support onboarding processes and validate account information to maintain accuracy.</p><p>• Address issues escalated to regulatory bodies such as the Public Service Commission with professionalism.</p><p>• Maintain strong communication with suppliers and business units to ensure smooth operations.</p><p>• Follow established procedures and guidelines to meet organizational standards.</p><p>• Provide exceptional customer support under direct supervision while adhering to company policies.</p>
We are looking for a bilingual Talent Acquisition Coordinator to join our team in Miami, Florida. This Contract to long-term position offers an exciting opportunity to contribute to a non-profit organization dedicated to fostering inclusion and diversity in the workplace. In this role, you will play a pivotal part in recruiting, onboarding, and outreach efforts, ensuring a seamless and culturally sensitive hiring experience across multiple departments.<br><br>Responsibilities:<br>• Conduct full-cycle recruitment activities, including posting job openings, screening resumes, and engaging with candidates in English and Spanish.<br>• Manage and maintain applicant data within the Applicant Tracking System, ensuring accuracy and efficiency.<br>• Develop and translate recruitment materials, such as flyers and onboarding documents, to support inclusive hiring practices.<br>• Guide candidates through pre-employment procedures, including reference checks, background screenings, and drug testing.<br>• Lead onboarding and orientation sessions, delivering content in both English and Spanish as required.<br>• Build and sustain relationships with community organizations, workforce programs, and training centers to enhance outreach.<br>• Monitor and report recruitment metrics, such as time-to-fill and candidate engagement, to optimize processes.<br>• Ensure all recruitment practices comply with HR policies, Equal Employment Opportunity standards, and Department of Labor regulations.
