We are looking for a dedicated Customer Service Representative to join our team in Manassas, Virginia. In this Contract to permanent position, you will play a vital role in supporting office operations and maintaining strong communication with field staff. This role requires someone with excellent organizational skills and a proactive approach to customer service. Responsibilities: • Communicate effectively with field staff to address inquiries and provide support. • Process and monitor orders to ensure accuracy and timely completion. • Utilize basic Excel and Microsoft Office applications for data entry and reporting. • Assist with accounts receivable tasks, ensuring proper documentation and follow-up. • Perform general office duties such as filing, organizing, and maintaining records. • Support the office manager in daily operations and administrative tasks. • Handle a high volume of inbound and outbound calls, especially during peak hours. • Provide exceptional customer service by addressing client needs and resolving issues promptly.

• Minimum of 1 year of experience in customer service or office administration. • Proficiency in basic Microsoft Office Suite, including Excel. • Strong communication skills, both written and verbal. • Ability to manage multiple tasks efficiently in a fast-paced environment. • Familiarity with order entry processes and accounts receivable is preferred. • Excellent organizational skills and attention to detail. • Ability to handle moderate to high call volumes with professionalism. • A proactive and customer-focused attitude to ensure client satisfaction.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Manassas, VA
onsite
Contract / Temporary to Hire
15.04 - 17.41 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Manassas, Virginia. In this Contract to permanent position, you will play a vital role in supporting office operations and maintaining strong communication with field staff. This role requires someone with excellent organizational skills and a proactive approach to customer service. Responsibilities: • Communicate effectively with field staff to address inquiries and provide support. • Process and monitor orders to ensure accuracy and timely completion. • Utilize basic Excel and Microsoft Office applications for data entry and reporting. • Assist with accounts receivable tasks, ensuring proper documentation and follow-up. • Perform general office duties such as filing, organizing, and maintaining records. • Support the office manager in daily operations and administrative tasks. • Handle a high volume of inbound and outbound calls, especially during peak hours. • Provide exceptional customer service by addressing client needs and resolving issues promptly.
2026-02-12T13:23:42Z