<p>Robert Half is currently seeking a dedicated and customer-focused <strong>Customer Service Representative</strong> to join a dynamic manufacturing company in Pico Rivera. This temp-to-hire opportunity is ideal for a proactive individual who excels in a fast-paced environment and takes pride in providing exemplary customer support. As a key point of contact for clients and customers, you'll be responsible for managing inquiries, resolving issues, and ensuring smooth communication between internal departments and external stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Provide outstanding customer service by responding to inquiries via phone, email, and other communication channels promptly and professionally.</li><li>Process customer orders accurately, ensuring they meet company timelines and guidelines.</li><li>Maintain accurate customer records and accounts in the company’s database or CRM system.</li><li>Investigate and resolve product or service issues, providing effective solutions to ensure customer satisfaction.</li><li>Coordinate with internal teams, including sales, shipping, and production, to ensure customer requirements and delivery schedules are met.</li><li>Communicate product information, pricing, and availability to customers in a clear and concise manner.</li><li>Prepare and distribute quotes, order confirmations, and follow-up correspondence as needed.</li><li>Monitor and track the status of customer orders to proactively identify and address potential delays or issues.</li><li>Support other administrative tasks as needed, including filing, data entry, and report preparation.</li></ul><p><br></p>
<p>Robert Half is actively seeking an upbeat and detail-oriented <strong>Bilingual Vietnamese Customer Service Representative</strong> for a temp-to-hire opportunity with our client in Covina, CA. This role will focus on delivering exceptional service, ensuring customer satisfaction, and bridging effective communication between the company and its Vietnamese-speaking clients. If you're a proactive problem solver with strong communication skills, this opportunity could be a great fit!</p><p><strong>Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service while addressing inquiries, concerns, and requests via phone, email, or in person.</li><li>Act as a liaison between clients and internal teams, facilitating clear and concise communication in English and Vietnamese.</li><li>Assist clients with order processing, returns, account updates, and product information.</li><li>Resolve customer complaints promptly and escalate complex issues to appropriate departments for resolution.</li><li>Maintain and update customer records in the company’s CRM system with accuracy.</li><li>Collaborate with cross-functional teams to ensure customer needs are met efficiently.</li><li>Contribute to process improvements to enhance customer service delivery.</li></ul><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (805)496-6443 for immediate consideration.</p>
<p>Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Ventura County area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 805-496-6443.</p>
<p>Robert Half is seeking a polished and professional <strong>Receptionist</strong> to join a dynamic company in the City of Industry, CA. This is a <strong>temp-to-hire opportunity</strong> for a personable, organized, and reliable individual who thrives in a front-facing role. The ideal candidate will be the company's first point of contact, offering exceptional customer service while managing a variety of administrative tasks to ensure smooth office operations.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Welcome visitors, clients, and employees with a warm and professional demeanor, ensuring all guests are signed in and directed appropriately.</li><li>Answer and manage a multi-line phone system, directing calls to the appropriate department or individual and taking detailed messages when necessary.</li><li>Handle incoming and outgoing mail, including sorting, distributing, and preparing packages for shipment.</li><li>Maintain a clean, organized, and professional reception area at all times.</li><li>Provide basic administrative support, such as data entry, scheduling meetings, and preparing documents.</li><li>Coordinate office supply inventory and place orders as needed.</li><li>Assist with various office projects and tasks assigned by different departments.</li><li>Ensure confidentiality when handling sensitive information or documents.</li></ul><p><br></p>
We are looking for an experienced Customer Service Representative to join our team on a long-term contract basis in Irvine, California. In this role, you will play a critical part in managing schedules, coordinating services, and ensuring smooth communication between clients, families, and internal teams. Your ability to handle complex scheduling needs and maintain precise interactions will be key to success in this position.<br><br>Responsibilities:<br>• Coordinate and assign staff based on participant needs, location, and skills, ensuring compliance with program policies.<br>• Create and manage schedules for participants and staff, including meal periods and breaks, while maintaining accurate records in a computerized system.<br>• Respond promptly to scheduling changes and requests from associates, participants, and families in a courteous and meticulous manner.<br>• Monitor attendance and assignments daily, making adjustments and notifying relevant parties of changes as needed.<br>• Generate and analyze reports to ensure billing and payroll accuracy, addressing contract fulfillment gaps and collaborating with internal departments.<br>• Communicate effectively with families, supervisors, and team members to relay concerns and escalate issues when necessary.<br>• Provide training and cross-training for new scheduling coordinators, ensuring team readiness and knowledge.<br>• Schedule and attend meetings, trainings, and other events to stay aligned with organizational goals and processes.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this Contract to permanent role, you will play a vital part in delivering exceptional service to our clients by resolving issues efficiently and ensuring customer satisfaction. This position offers the opportunity to work in a collaborative environment while handling inquiries and managing customer relationships.<br><br>Responsibilities:<br>• Handle customer inquiries and issues from initiation to resolution, coordinating with relevant departments and providing timely follow-up.<br>• Utilize multiple internal systems daily to ensure accurate and efficient customer service.<br>• Communicate feedback to management regarding service concerns or potential improvements.<br>• Participate in special projects as assigned to enhance operational effectiveness.<br>• Respond to inbound and outbound customer calls, ensuring detail-oriented and courteous interactions.<br>• Process order entries and manage customer accounts, including setup and troubleshooting.<br>• Address shipping, delivery, and billing inquiries with attention to detail and accuracy.<br>• Collaborate cross-functionally to ensure seamless service delivery and problem resolution.<br>• Adhere to mandatory overtime requests when necessary.<br>• Maintain detailed documentation of customer interactions and resolutions.
We are looking for a detail-oriented and customer-focused Customer Service Representative for a Contract position with potential for long-term placement in Pico Rivera, California. This role involves managing customer interactions, processing orders, and maintaining accurate records to support daily operations. If you thrive in a fast-paced environment and enjoy problem-solving, this position offers an excellent opportunity to grow your skills.<br><br>Responsibilities:<br>• Greet customers at the door and provide excellent customer service during their visit.<br>• Log all incoming orders into a daily tracking system, retrieve relevant documents, and distribute them to the appropriate department.<br>• Communicate with customers to confirm incoming orders, ensuring a response time of 30 minutes or less.<br>• Organize and file job jackets into designated filing cabinets for easy retrieval.<br>• Create production tickets with detailed box specifications and generate load tags to support backend operations.<br>• Process sales orders and delivery tickets with accuracy, including adjusting or creating parts as necessary.<br>• Enter and update sales orders in the system, ensuring all details are correctly documented and printed.<br>• Maintain accurate logs for all completed backend tasks and processed sales orders.<br>• Collaborate with team members to address customer inquiries and resolve any issues effectively.
We are looking for a detail-oriented and proactive Sales Support specialist to join our team on a contract basis in Gardena, California. This role is essential in ensuring the seamless processing of sales orders and providing administrative assistance to the sales team and leadership. The ideal candidate thrives in a fast-paced environment, demonstrates strong organizational skills, and excels at fostering clear communication across teams and with clients.<br><br>Responsibilities:<br>• Accurately process and manage sales orders using relevant systems while ensuring all details are verified for accuracy.<br>• Collaborate with operations and logistics teams to coordinate timely order fulfillment and shipping.<br>• Communicate with clients regarding order statuses, providing regular updates and preparing weekly status reports.<br>• Assist in setting up customer portals and reconciling purchase orders with sales orders.<br>• Prepare shipping documents and handle inquiries related to pricing, inventory, and tariffs.<br>• Support the sales leadership by managing their calendar, scheduling meetings, and coordinating travel arrangements.<br>• Generate presentations, reports, and other client-facing documents to support sales activities.<br>• Handle confidential correspondence and assist with expense reporting and budget tracking.<br>• Facilitate onboarding for new sales team members by providing necessary tools and documentation.<br>• Coordinate team meetings and assist with proposals to ensure consistency and professionalism.
We are looking for a dedicated Office Services Associate to join our team in Irvine, California. This contract position involves delivering exceptional office support services, including reprographics, mail handling, and hospitality tasks. The ideal candidate will bring strong organizational skills and a proactive attitude to ensure smooth day-to-day operations.<br><br>Responsibilities:<br>• Perform reprographics and mail service tasks, ensuring all work adheres to established guidelines.<br>• Maintain organized logs for office services tasks, ensuring accuracy and completeness.<br>• Operate and troubleshoot office equipment, including copiers and scanners, and manage supplies such as paper and toner.<br>• Assist with conference room maintenance and office replenishment to ensure a tidy and functional workspace.<br>• Communicate effectively with supervisors and clients to address concerns and meet deadlines.<br>• Handle sensitive and confidential documents responsibly and securely.<br>• Conduct quality assurance checks on completed work to ensure high standards are met.<br>• Collaborate with team members to prioritize workflow and meet project deadlines.<br>• Lift and transport items weighing up to 50 pounds as part of daily responsibilities.<br>• Adhere to company policies and procedures while delivering services in a fast-paced environment.
<p>We are looking for a dedicated and resourceful Front Desk Coordinator to join a neurosurgery office in Los Angeles, California. This contract position involves working closely with a board-certified neurosurgeon and a skilled clinical team to ensure seamless administrative operations and patient support. If you excel in multitasking, have strong organizational skills, and possess a compassionate approach to patient care, this role is an excellent opportunity to thrive in a dynamic medical environment. MUST BE Bilingual in Spanish.</p><p><br></p><p>Responsibilities:</p><p>• Schedule patient appointments, follow-ups, and medical procedures efficiently.</p><p>• Act as a liaison between patients, the neurosurgeon, and other healthcare providers to facilitate clear communication.</p><p>• Maintain accurate and confidential patient records in compliance with organizational standards.</p><p>• Verify insurance coverage, handle authorization processes, and assist patients with billing inquiries.</p><p>• Oversee clinic operations, including managing supplies, preparing exam rooms, and organizing the provider’s daily calendar.</p><p>• Provide administrative support to the neurosurgery team, ensuring smooth workflow.</p><p>• Address patient inquiries and concerns with professionalism and empathy.</p><p>• Utilize electronic medical records and relevant software to manage clinic documentation and operations.</p>
We are looking for a detail-oriented Sales Support team member with technical expertise in diesel generators to join our team on a contract basis. This position is based in Long Beach, California, and requires a dedicated individual who can assist customers with sourcing and purchasing technical parts, while providing exceptional customer service. The ideal candidate will have in-depth knowledge of diesel generator systems and a proven ability to help clients navigate technical challenges effectively.<br><br>Responsibilities:<br>• Assist clients in identifying and selecting appropriate parts for diesel generator systems, ensuring their technical needs are met.<br>• Provide detailed product information and recommendations to customers, promoting suitable accessories and related items.<br>• Act as a technical resource by explaining specifications, applications, and maintenance procedures for diesel generator components.<br>• Manage parts sourcing through inventory or approved vendors, ensuring timely availability of high-demand items.<br>• Educate clients on installation, troubleshooting, and maintenance processes, referring them to service technicians or manuals when necessary.<br>• Address customer concerns regarding generator performance by diagnosing issues and suggesting appropriate solutions.<br>• Maintain accurate documentation of customer interactions, orders, quotes, and warranty claims using company systems.<br>• Collaborate with inventory teams and suppliers to ensure stock levels align with client demand and business needs.<br>• Stay informed about industry developments, new products, and competitive trends in diesel generator technology.
<p>We are looking for a dedicated Customer Service Associate to join a Jewish non-profit organization. This is a 3-month contract position lasting until December 2025. You will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues through effective communication channels. This role requires a proactive individual with excellent interpersonal skills and the ability to manage multiple tasks efficiently. Hours are 8am-4pm and pay is up to $23/hr.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries via email, phone, and other communication channels.</p><p>• Manage and organize customer correspondence to ensure timely and accurate responses.</p><p>• Maintain detailed records of customer interactions and solutions provided.</p><p>• Resolve customer issues by identifying their needs and offering appropriate solutions.</p><p>• Collaborate with team members to improve service processes and customer satisfaction.</p><p>• Communicate clearly and effectively to establish a positive rapport with customers.</p><p>• Handle incoming phone messages and direct them to the appropriate department as needed.</p><p>• Monitor and follow up on unresolved customer concerns to ensure resolution.</p><p>• Provide feedback to management on recurring customer issues to enhance service offerings. </p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
<p>We are offering an employment opportunity for a Medical Collections Specialist in Irvine, California. This role primarily involves managing and collecting outstanding accounts receivable from patients and third-party payers in the healthcare industry. The ideal candidate will exhibit a meticulous attention to detail and strong communication skills, ensuring accurate and timely collection of payments while adhering to billing protocols and maintaining patient confidentiality. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Monitor and manage assigned accounts to identify outstanding balances</p><p>• Conduct daily follow-up on outstanding claims and patient accounts via phone calls, emails, and written correspondence</p><p>• Review and verify the accuracy of billing records and statements</p><p>• Process received payments, update account statuses, and maintain accurate records in the billing system</p><p>• Submit claims to insurance companies and follow up on denials, rejections, and partial payments</p><p>• Work with insurance companies to resolve discrepancies and ensure proper claim processing</p><p>• Respond to patient and insurance company inquiries regarding billing and account status</p><p>• Provide patients with explanations of benefits, payment options, and account resolutions</p><p>• Ensure all collections practices comply with federal and state regulations, including HIPAA</p><p>• Prepare and present regular reports on collection activities, account statuses, and outstanding balances</p><p>• Identify trends and propose solutions to improve collection processes and reduce outstanding accounts.</p>
We are looking for a detail-oriented and organized Receptionist to join our team in Santa Ana, California. This is a Contract-to-Permanent position offering an excellent opportunity for growth and long-term career development. The ideal candidate will provide essential front desk support while delivering exceptional customer service to clients and team members.<br><br>Responsibilities:<br>• Manage and operate a multi-line phone system, ensuring calls are answered promptly and directed appropriately.<br>• Greet visitors and clients with professionalism and assist them as needed.<br>• Perform accurate data entry tasks to maintain and update records.<br>• Handle email correspondence efficiently, responding to inquiries and forwarding messages to the appropriate departments.<br>• Organize and maintain files and records to ensure easy accessibility.<br>• Schedule appointments and manage calendars for staff and executives.<br>• Collaborate with team members to ensure smooth daily operations and communication.<br>• Utilize Microsoft Office tools, including Word, Excel, and Outlook, to complete administrative tasks.<br>• Maintain a clean and organized reception area, creating a welcoming environment for visitors.<br>• Support additional administrative tasks as assigned by management.
