<p>Robert Half Lexington is looking for a dedicated Customer Service Representative to join a team in Lexington-Fayette, Kentucky. This is a contract-to-permanent position in the hospitality industry, offering an opportunity to grow within a dynamic and fast-paced environment. The ideal candidate will provide exceptional service to clients while efficiently managing reservations and addressing inquiries. There are many shifts/schedule options available to suit any schedule needed! Apply today to be considered! </p><p><br></p><p>Responsibilities:</p><p>• Manage both inbound and outbound calls to meet departmental goals and ensure customer satisfaction.</p><p>• Process reservations accurately and efficiently, adhering to company standards.</p><p>• Enter reservation details into the system with a high level of precision.</p><p>• Communicate professionally and effectively with clients and internal departments to resolve issues.</p><p>• Document client needs and concerns using proper grammar and clear language.</p><p>• Start assigned tasks promptly and complete them within established deadlines.</p><p>• Adapt to other duties as assigned, ensuring flexibility and teamwork.</p><p>• Maintain a strong focus on delivering excellent customer service and meeting organizational objectives.</p>

• At least 6 months of experience in call center or customer service roles is preferred.<br>• Strong problem-solving abilities and a proactive approach to challenges.<br>• Excellent written and verbal communication skills with attention to detail.<br>• Proven ability to work collaboratively in a team-oriented environment.<br>• Familiarity with the Internet and proficiency in Microsoft Word, Excel, and Outlook.<br>• Capability to navigate multiple systems effectively and efficiently.<br>• Comfortable working in fast-paced and dynamic settings.<br>• Displays initiative, reliability, punctuality, and ownership in tasks.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>