<p>We are looking for an experienced Collections Specialist to join our team in Kalamazoo, Michigan. This long-term contract position offers an opportunity to work closely with sales, accounting, and other departments to optimize revenue and maintain strong relationships with clients. If you thrive in a collaborative environment and enjoy tackling challenges in collections and billing, we’d love to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable collections, focusing on commercial and consumer accounts to reduce outstanding balances.</p><p>• Collaborate with sales, accounting, and other internal teams to streamline collection processes and resolve billing issues.</p><p>• Maintain positive and detail-oriented communication with clients, ensuring customer satisfaction and engagement.</p><p>• Utilize Salesforce Sales Cloud to track and manage collection activities and maintain accurate financial records.</p><p>• Analyze and report on collection performance, identifying opportunities for improvement.</p><p>• Contribute to the company’s revenue growth objectives by implementing efficient collection practices.</p><p>• Uphold the company’s culture and values, fostering a positive and collaborative work environment.</p>

<p>• Proven experience in commercial and consumer collections, with a strong understanding of collection processes.</p><p>• Proficiency in billing collection and familiarity with work-in-progress billing.</p><p>• Hands-on experience with Salesforce Sales Cloud or similar CRM tools.</p><p>• Excellent communication and interpersonal skills to build strong client relationships.</p><p>• Ability to work collaboratively with cross-functional teams, including sales and accounting.</p><p>• Strong organizational skills and attention to detail in managing financial records.</p><p>• Knowledge of industry practices related to architectural firms and municipalities is a plus.</p><p><br></p>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>