We are looking for a dedicated Customer Service Representative to join our team in Johns Island, South Carolina. This is a contract to permanent position that offers a great opportunity to grow within the government sector. The role involves engaging with customers, handling inquiries, and ensuring a positive experience through exceptional service. Responsibilities:• Respond promptly to customer inquiries via phone, email, and other communication channels.• Process cash transactions accurately and efficiently while adhering to company policies.• Manage new account setups and ensure all necessary documentation is completed.• Handle data entry tasks to maintain accurate records of customer interactions and transactions.• Provide detailed information and solutions to customers regarding services and policies.• Collaborate with team members to resolve customer issues and improve overall service quality.• Ensure compliance with procedures when handling sensitive information during transactions.• Maintain a detail-oriented approach while addressing customer concerns and complaints.• Monitor and prioritize tasks to meet service deadlines and performance goals.• Assist in preparing reports and documentation related to customer service activities.

• Proven experience in customer service or a related role. • Strong communication skills, both verbal and written, with a focus on clarity and maintaining a detail-oriented approach. • Proficiency in handling cash transactions and maintaining accurate financial records. • Ability to perform data entry tasks with precision and attention to detail. • Familiarity with setting up new accounts and managing associated documentation. • Competence in managing inbound calls and addressing customer inquiries effectively. • Skilled in email correspondence and maintaining a detail-oriented tone in written communication. • Capability to work well in a team environment and adapt to a fast-paced setting.

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Johns Island, SC
onsite
Contract / Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Johns Island, South Carolina. This is a contract to permanent position that offers a great opportunity to grow within the government sector. The role involves engaging with customers, handling inquiries, and ensuring a positive experience through exceptional service. Responsibilities:• Respond promptly to customer inquiries via phone, email, and other communication channels.• Process cash transactions accurately and efficiently while adhering to company policies.• Manage new account setups and ensure all necessary documentation is completed.• Handle data entry tasks to maintain accurate records of customer interactions and transactions.• Provide detailed information and solutions to customers regarding services and policies.• Collaborate with team members to resolve customer issues and improve overall service quality.• Ensure compliance with procedures when handling sensitive information during transactions.• Maintain a detail-oriented approach while addressing customer concerns and complaints.• Monitor and prioritize tasks to meet service deadlines and performance goals.• Assist in preparing reports and documentation related to customer service activities.
2026-02-13T15:48:43Z

Customer Service Representative Job in Johns Island, SC | Robert Half