<p>We are looking for a proactive and customer-focused IT Support Specialist to provide technical support and ensure the smooth operation of IT systems across the organization. This role involves troubleshooting hardware, software, and network issues, supporting end users, and assisting with IT projects and system improvements.</p><p><br></p><ul><li>Provide technical support to end users via phone, email, chat, and in person</li><li>Diagnose and resolve hardware, software, and network-related issues</li><li>Install, configure, and maintain computers, operating systems, applications, and peripherals</li><li>Manage user accounts, permissions, and access in Active Directory and Microsoft 365</li><li>Monitor and respond to IT service desk tickets, ensuring timely resolution</li><li>Assist with system updates, patches, and security best practices</li><li>Document technical issues, resolutions, and IT procedures</li><li>Collaborate with IT team members on projects, upgrades, and deployments</li><li>Escalate complex or unresolved issues to senior IT staff or vendors as needed</li></ul>

<ul><li>Associate’s or Bachelor’s degree in Information Technology or a related field (or equivalent experience)</li><li>2+ years of experience in IT support, help desk, or technical support</li><li>Strong knowledge of Windows and/or macOS operating systems</li><li>Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN)</li><li>Experience with Microsoft 365, Active Directory, and endpoint management tools</li><li>Excellent communication and customer service skills</li><li>Strong troubleshooting and time-management abilities</li></ul>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>