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9 results for Customer Experience Specialist in Honolulu, HI

Customer Service Representative
  • Honolulu, HI
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>A well-established company in the tourism industry is seeking an enthusiastic and customer-focused <strong>Customer Service Representative (CSR)</strong> based in Honolulu, Hawaii. This onsite role involves supporting visitors and clients, promoting exceptional experiences, and ensuring smooth day-to-day operations. <strong>Hawaii residents</strong> are preferred due to the onsite requirements and in-person interviewing process. To apply or learn more, please call <strong>808-531-0800</strong>. Ensure your resume and relevant qualifications are ready for review during the application process.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Provide exceptional <strong>customer service</strong> to tourists, clients, and partners, ensuring satisfaction and positive experiences.</li><li>Respond promptly to <strong>phone calls, emails, and in-person inquiries</strong> with professionalism and efficiency.</li><li>Assist visitors with <strong>reservations, bookings, and itineraries</strong>, providing accurate information related to services or travel options.</li><li>Troubleshoot and resolve <strong>customer concerns or complaints</strong> effectively and in a timely manner.</li><li>Collaborate with other team members to <strong>coordinate daily operations</strong> and maintain service standards.</li><li>Maintain updated knowledge of <strong>local attractions, tours, services, and events</strong> to offer informed recommendations.</li><li>Prepare and distribute <strong>reports, documentation, or promotional materials</strong> as needed.</li></ul><p><br></p>
  • 2025-09-24T01:34:28Z
Service Coordinator
  • Honolulu, HI
  • onsite
  • Permanent
  • 40000.00 - 52000.00 USD / Yearly
  • <p>Robert Half is representing a client in search of a Service Coordinator to join their property management division. The ideal candidate is dependable, detail-oriented, and a self-starter, with excellent customer service skills and the ability to collaboratively support the property management team. To learn more about this role, please call Melissa Tree at 808.452.0254. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer tenant service calls and dispatch service personnel as instructed by the Property Manager.</li><li>Organize, file, and maintain property-related documentation, such as Certificates of Insurance (COIs), lease agreements, and expense documents, in electronic storage systems.</li><li>Assist with property inspections and maintain follow-up records to address unresolved issues promptly.</li><li>Track tenant service requests, ensure completion, and monitor service response times.</li><li>Aid in budgeting and reforecasting by organizing vendor contracts, cost histories, and service-related logs.</li><li>Support capital improvement planning by updating project schedules and timelines.</li><li>Monitor recurring expenses, follow up on missing invoices, and track related activities.</li><li>Update and manage relevant databases, including mailing lists, tenant contacts, and client details.</li><li>Draft, distribute, and manage correspondence, reports, and other property-related documents.</li><li>Track critical property deadlines, such as tax filings, permits, and compliance testing (e.g., fire alarms, elevators).</li><li>Coordinate with vendors, utility providers, and tenants to address issues and maintain relationships.</li><li>Manage certificates of insurance and other key documents, including lease summaries.</li><li>Assist with rent collection, minor account discrepancies, and tenant relations.</li><li>Facilitate the bid process for contracted services.</li><li>Work on special projects under the direction of the Property Manager.</li><li>Liaise with building staff and contractors, such as janitorial, security, and landscaping service providers.</li><li>Calculate utility chargeback amounts based on sub-meter readings.</li><li>Compile and organize reports for distribution.</li><li>Handle other duties as assigned by the Property Manager.</li></ul><p><br></p>
  • 2025-10-03T01:34:30Z
Receptionist
  • Honolulu, HI
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>Are you an organized and friendly professional looking for an on-site position? We are hiring a <strong>Receptionist</strong> to join a <strong>professional services team</strong> in <strong>Honolulu, HI</strong>. Ready to start your new role? <strong>Call us now at 808-531-0800</strong> to learn more about this opportunity and begin the application process. We are giving preference to <strong>Hawaii residents</strong> due to <strong>on-site work</strong> and <strong>interviewing requirements</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist clients and visitors with a positive, friendly demeanor.</li><li>Manage incoming phone calls, emails, and direct inquiries to the appropriate person or department.</li><li>Perform basic administrative tasks, such as scheduling, filing, and coordinating meetings.</li><li>Maintain a clean, welcoming, and efficient front desk area.</li></ul><p><br></p>
  • 2025-09-25T23:54:22Z
Billing Specialist
  • Honolulu, HI
  • onsite
  • Temporary
  • 18.21 - 21.09 USD / Hourly
  • <p>We are looking for a meticulous and experienced Billing Specialist to support the billing operations of a dynamic legal firm on a contract basis. This role is based in Honolulu, Hawaii, and requires a candidate with a strong background in managing high-volume billing processes, particularly in detail-focused services or legal environments. The ideal individual will excel in ensuring accurate invoicing, adhering to client-specific requirements, and collaborating effectively with various stakeholders. To apply, please call us at 808-531-8056. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full billing cycle for a high volume of client accounts, ensuring invoices are processed accurately and on time.</p><p>• Review and modify pre-bill documents (proformas) in collaboration with attorneys to prepare finalized client invoices.</p><p>• Submit invoices in accordance with client-specific billing guidelines and deadlines, ensuring compliance.</p><p>• Investigate and resolve billing discrepancies, rejections, or adjustments in coordination with clients and internal teams.</p><p>• Maintain detailed and organized records of all billing activities to support audits and compliance requirements.</p><p>• Work closely with the accounts receivable team to address outstanding balances and reconcile account discrepancies.</p><p>• Respond promptly to billing-related inquiries from attorneys, clients, and other stakeholders, providing clear and precise communication.</p><p>• Assist with month-end reporting tasks and provide billing data to leadership for analysis.</p><p>• Ensure proper handling of billing software, including Aderant, and troubleshoot issues as needed.</p>
  • 2025-09-30T02:39:04Z
Front Desk Receptionist
  • Honolulu, HI
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are offering a short-term contract employment opportunity for a<strong><em> Receptionist</em></strong> in the tourism industry, located in Honolulu, Hawaii. The role involves tasks such as answering phones, greeting and directing visitors, and responding to inquiries. This position will require a strong attention to detail and excellent computer skills.<u> Free parking is provided for this position! </u><strong><u>Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. If interested in this role, please call us at 808-531-0800.</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Operate switchboards and handle 10-30 lines of phone calls.</p><p>• Greet and direct visitors in a friendly manner.</p><p>• Answer inquiries from customers or the public, providing relevant information.</p><p>• Use Microsoft Word and Excel for various administrative tasks.</p><p>• Provide exceptional customer service at all times.</p><p>• Generate reports as required.</p><p>• Manage email correspondence in a timely manner.</p><p>• Maintain a typing speed under 45 WPM to ensure efficient communication.</p><p>• Be reliable and maintain punctuality to ensure smooth operation of the front desk.</p><p>• Present a welcoming and positive demeanor, representing the company's aloha spirit.</p>
  • 2025-09-18T01:58:43Z
General Office Clerk
  • Honolulu, HI
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>A growing company in the retail industry is looking for a reliable and organized <strong>General Office Clerk</strong> to join their team in <strong>Honolulu, Hawaii</strong>. This onsite position requires attention to detail and the ability to perform a variety of administrative tasks to support daily operations. <strong>Preference will be given to Hawaii residents</strong> due to the onsite requirements and in-person interviewing process. To apply for this role or learn more, please call <strong>808-531-0800</strong>. </p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Perform <strong>data entry</strong> tasks with accuracy to maintain organizational records.</li><li>Manage incoming and outgoing <strong>telephone calls, emails, and correspondence</strong>, ensuring professional communication.</li><li>Assist with <strong>filing, document organization</strong>, and maintaining an orderly office environment.</li><li>Process <strong>orders, invoices, and administrative paperwork</strong> accurately and in a timely manner.</li><li>Support scheduling efforts by coordinating <strong>appointments and meetings</strong> for staff.</li><li>Handle mail distribution and manage shipment coordination for office-related deliveries.</li><li>Provide <strong>customer service</strong> support by addressing inquiries and directing to the appropriate team member when needed.</li><li>Assist with other administrative duties and special projects as assigned.</li></ul>
  • 2025-09-24T02:04:41Z
General Office Clerk
  • Honolulu, HI
  • onsite
  • Temporary
  • 20.00 - 20.00 USD / Hourly
  • <p>We are offering a contract employment opportunity for a <strong><em>General Office Clerk</em></strong> in the Real Estate industry. The role is based in Honolulu, Hawaii. To apply for this opportunity, please call us at <strong>808-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</strong></p><p><br></p><p>Responsibilities:</p><p>• Responsible for accurately uploading documents to a website.</p><p>• Provide administrative assistance as required.</p><p>• Ensure proper organization of files.</p><p>• Handle photocopying and scanning of documents.</p><p>• Execute bulk mailings and stuffing envelopes.</p><p>• Maintain efficient operation of office equipment, including photocopier and scanner.</p><p>• Manage and organize a manifold of documents.</p>
  • 2025-09-18T01:58:43Z
Receptionist
  • Honolulu, HI
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>Are you a friendly and organized individual with a passion for creative services? If so, Robert Half has an exciting <strong><em>Receptionist</em></strong> opportunity for you at a Honolulu-based Creative Services Firm. We're looking for a welcoming and efficient front-desk professional to be the first point of contact for clients, partners, and team members. If you are success-driven, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!</p><p> </p><p>Key Responsibilities:</p><p>- Welcome and assist visitors with a warm and friendly demeanor.</p><p>- Manage incoming and outgoing phone calls and relay messages.</p><p>- Maintain the reception area's cleanliness and organization.</p><p>- Handle incoming and outgoing mail and packages.</p><p>- Assist with scheduling appointments and managing meeting room reservations.</p><p>- Support various departments with administrative tasks as needed.</p><p>- Perform general office duties such as filing, data entry, and photocopying.</p><p>- Restock kitchen supplies</p>
  • 2025-10-02T17:53:46Z
Tax Staff - Public
  • Honolulu, HI
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>We are looking for a dedicated and detail-oriented Tax Staff member to join our growing team in Honolulu, Hawaii. In this role, you will provide comprehensive tax services to a diverse range of clients, including businesses, individuals, and non-profit organizations. This is an excellent opportunity to develop your expertise in tax compliance, planning, and advisory while contributing to a dynamic and collaborative environment. If you are interested in this opportunity, please call Noe Silva at 808.452.0264. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review various types of tax returns, including individual, corporate, partnership, and non-profit filings.</p><p>• Conduct thorough tax research to ensure compliance with federal, state, and local tax regulations.</p><p>• Assist in delivering tax planning strategies to help clients minimize liabilities and achieve financial goals.</p><p>• Collaborate with senior staff to manage multiple client engagements and meet deadlines.</p><p>• Support clients during audits or inquiries by providing accurate documentation and expert insights.</p><p>• Stay informed on updates to tax laws and regulations to provide timely guidance to clients and team members.</p><p>• Contribute to the development of less experienced team members through training and mentorship.</p><p>• Maintain strong client relationships by offering exceptional service and proactive communication.</p><p>• Participate in the preparation of financial statements and reports as needed.</p><p>• Utilize accounting and tax software systems to streamline processes and ensure accuracy.</p>
  • 2025-10-03T19:06:32Z