We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Grand Rapids, Michigan. This role is tailored for professionals with a strong background in managing billing and collections processes within a business-to-business (B2B) environment. As part of this position, you will leverage your communication skills and technical expertise to ensure timely and accurate financial transactions while working independently to meet deadlines.<br><br>Responsibilities:<br>• Process and oversee client invoicing, ensuring all financial transactions are accurate and timely.<br>• Conduct B2B collections activities, including following up on overdue invoices and resolving discrepancies.<br>• Communicate professionally with clients and internal teams to address billing concerns and maintain strong relationships.<br>• Work independently to prioritize and complete tasks efficiently, meeting set deadlines.<br>• Utilize accounting tools and software platforms to manage collections and billing processes effectively.<br>• Monitor account statuses and provide detailed reports on collections progress.<br>• Collaborate with team members to refine processes for improved efficiency and accuracy.<br>• Ensure compliance with company policies and industry standards during financial operations.<br>• Analyze account data to identify trends and recommend solutions for reducing outstanding balances.

• At least 2 years of experience in B2B collections or similar roles.<br>• Strong verbal and written communication skills to interact effectively with clients and colleagues.<br>• Proven ability to work independently and manage multiple priorities.<br>• Familiarity with financial management tools and software used in billing and collections.<br>• Expertise in monitoring collections efforts and providing timely follow-ups.<br>• Detail-oriented approach to managing accounts and resolving discrepancies.<br>• Ability to analyze financial data and recommend actionable solutions.<br>• Knowledge of industry standards and best practices in collections processes.

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