We are looking for an adaptable and efficient Customer Service Representative to join our team in Fort Wayne, Indiana. This Contract to permanent position is ideal for candidates with a positive attitude and a willingness to learn. If you thrive in a fast-paced environment and enjoy helping customers, we encourage you to apply. Responsibilities: • Handle incoming and outgoing customer calls with professionalism and efficiency. • Provide accurate information and support to customers through email correspondence. • Perform data entry and maintain detailed records of customer interactions. • Assist with order entry and ensure timely processing of requests. • Troubleshoot basic product-related issues to support customer needs. • Demonstrate proficiency in using Microsoft Excel and Word for documentation and reporting. • Collaborate with team members to enhance customer service processes. • Adapt to high call volumes during peak seasons while maintaining quality service. • Utilize tools and equipment, such as screwdrivers and wrenches, for occasional product-related tasks. • Participate in training sessions to continually improve service skills and product knowledge.

• Previous experience in customer service or call center environments. • Strong communication skills, both verbal and written. • Proficiency in Microsoft Excel and Word. • Basic troubleshooting abilities to handle product-related inquiries. • Ability to manage multiple tasks in a fast-paced environment. • Detail-oriented with a focus on accuracy in data entry and record-keeping. • A positive and coachable attitude, with a willingness to learn. • Availability to work Monday through Friday, 8 AM to 5 PM with a lunch break from 12 PM to 1 PM.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Fort Wayne, IN
onsite
Contract / Temporary to Hire
16.00 - 18.00 USD / Hourly
We are looking for an adaptable and efficient Customer Service Representative to join our team in Fort Wayne, Indiana. This Contract to permanent position is ideal for candidates with a positive attitude and a willingness to learn. If you thrive in a fast-paced environment and enjoy helping customers, we encourage you to apply. Responsibilities: • Handle incoming and outgoing customer calls with professionalism and efficiency. • Provide accurate information and support to customers through email correspondence. • Perform data entry and maintain detailed records of customer interactions. • Assist with order entry and ensure timely processing of requests. • Troubleshoot basic product-related issues to support customer needs. • Demonstrate proficiency in using Microsoft Excel and Word for documentation and reporting. • Collaborate with team members to enhance customer service processes. • Adapt to high call volumes during peak seasons while maintaining quality service. • Utilize tools and equipment, such as screwdrivers and wrenches, for occasional product-related tasks. • Participate in training sessions to continually improve service skills and product knowledge.
2025-09-24T14:19:21Z

Customer Service Representative Job in Fort Wayne | Robert Half