We are looking for an experienced and dynamic Vice President of Operations to lead and oversee daily field operations, client service delivery, workforce management, and overall operational performance. This role is critical in driving efficiency, accountability, and business growth, while ensuring excellence in service quality and client satisfaction. Based in Euless, Texas, the position requires a hands-on approach, strong leadership skills, and availability beyond standard business hours due to the nature of the industry. MUST BE BILINGUAL IN SPANISH, AND MUST HAVE PREVIOUS JANITORIAL AND FACILITY SERVICES INDUSTRY EXPERIENCE Responsibilities:• Lead, mentor, and develop a team of six direct reports, including regional and area managers, while overseeing a workforce of approximately 200 indirect reports.• Conduct regular site visits to monitor service quality, compliance, and team engagement, maintaining a strong presence in the field.• Ensure consistent adherence to company standards, processes, and service delivery protocols across all locations.• Address escalated client concerns promptly and professionally, including during non-business hours as required.• Collaborate with sales and account management teams to support onboarding of new clients and manage service transitions effectively.• Drive operational growth by leveraging expertise in janitorial sales and services, including identifying opportunities for upselling and process improvements.• Manage operational budgets, labor costs, and resources to meet financial objectives and enhance profitability.• Monitor key performance indicators related to productivity, retention, quality, and safety, implementing strategies for improvement.• Develop recruitment, training, and retention plans to build a positive and accountable workplace culture.• Ensure compliance with labor laws, safety regulations, and company policies, while championing the adoption of technology and innovation to improve operations.

• Minimum of 7–10 years of senior leadership experience in commercial janitorial or facilities services operations. • Bilingual proficiency in English and Spanish is mandatory. • Proven ability to manage large, distributed teams effectively, ensuring high levels of performance and engagement. • Strong background in janitorial sales support and service operations, with a focus on driving growth and efficiency. • Demonstrated success as a hands-on leader with exceptional communication, problem-solving, and decision-making abilities. • Ability to thrive in a fast-paced environment requiring responsiveness and adaptability. • Experience in managing operational budgets and achieving financial targets. • Familiarity with labor laws, safety standards, and compliance protocols relevant to the industry.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Euless, TX
onsite
Permanent
110000.00 - 130000.00 USD / Yearly
We are looking for an experienced and dynamic Vice President of Operations to lead and oversee daily field operations, client service delivery, workforce management, and overall operational performance. This role is critical in driving efficiency, accountability, and business growth, while ensuring excellence in service quality and client satisfaction. Based in Euless, Texas, the position requires a hands-on approach, strong leadership skills, and availability beyond standard business hours due to the nature of the industry. MUST BE BILINGUAL IN SPANISH, AND MUST HAVE PREVIOUS JANITORIAL AND FACILITY SERVICES INDUSTRY EXPERIENCE Responsibilities:• Lead, mentor, and develop a team of six direct reports, including regional and area managers, while overseeing a workforce of approximately 200 indirect reports.• Conduct regular site visits to monitor service quality, compliance, and team engagement, maintaining a strong presence in the field.• Ensure consistent adherence to company standards, processes, and service delivery protocols across all locations.• Address escalated client concerns promptly and professionally, including during non-business hours as required.• Collaborate with sales and account management teams to support onboarding of new clients and manage service transitions effectively.• Drive operational growth by leveraging expertise in janitorial sales and services, including identifying opportunities for upselling and process improvements.• Manage operational budgets, labor costs, and resources to meet financial objectives and enhance profitability.• Monitor key performance indicators related to productivity, retention, quality, and safety, implementing strategies for improvement.• Develop recruitment, training, and retention plans to build a positive and accountable workplace culture.• Ensure compliance with labor laws, safety regulations, and company policies, while championing the adoption of technology and innovation to improve operations.
2026-02-11T18:08:46Z