<p>We are seeking a dynamic and proactive IT Support Specialist to join our team. This individual will serve as the primary point of contact for all IT-related support across the organization, ensuring smooth operations and excellent service delivery.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide technical support to end users in person, over the phone, and via remote access.</li><li>Deliver hands-on support </li><li>Troubleshoot and resolve hardware/software issues or escalate through defined processes.</li><li>Install, configure, and maintain IT and shop floor hardware/software.</li><li>Image and enroll PCs in accordance with corporate standards.</li><li>Perform basic Active Directory administration (e.g., password resets).</li><li>Train end-users on hardware and software usage.</li><li>Set up and onboard new employee PCs.</li><li>Manage Windows security settings and assist with cyber incident remediation.</li><li>Purchase and provision IT supplies and equipment.</li><li>Assist users with local data backups and recovery.</li><li>Participate in IT audits and contribute to compliance efforts.</li><li>Collaborate with cross-functional teams to improve Industry processes.</li><li>Ensure cybersecurity standards are met across Industry systems.</li><li>Stay current with Industry trends and ensure infrastructure compliance.</li><li>Provide “remote hands” support to global and regional Infrastructure and Network Engineers.</li></ul><p><br></p>

<p><br></p><ul><li>Proven experience in IT support or a similar technical role.</li><li>Strong knowledge of Windows OS, Active Directory, and PC imaging.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Cybersecurity awareness and commitment to data protection.</li></ul><p><br></p>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>