<p>We are looking for a skilled Help Desk Analyst to provide technical support and assistance to customers encountering issues with software, hardware, or computer systems. Your expertise will be essential in diagnosing problems, offering solutions, and ensuring customer satisfaction through effective communication and technical proficiency.</p><p><br></p><p>Responsibilities:</p><p>• Train team members on diagnostic techniques and troubleshooting methods to enhance technical knowledge.</p><p>• Create, update, and refine training manuals and knowledge articles for software and hardware systems.</p><p>• Identify and resolve system errors through detailed analysis and technical expertise.</p><p>• Maintain regular communication with customers to ensure issues are fully resolved and satisfaction is achieved.</p><p>• Install, update, and configure software to address technical problems and improve system functionality.</p><p>• Utilize remote access tools to diagnose and fix software or hardware issues efficiently.</p><p>• Collaborate with other departments to align technical solutions with customer needs.</p><p>• Document and track issues using ServiceNow to streamline resolution processes.</p><p>• Provide timely responses to customer inquiries and offer guidance on system usage.</p><p>• Evaluate and recommend improvements for technical support processes to enhance service delivery.</p>
<p>We are looking for an entry-level Associate Business Systems Analyst to join our team in Hopkins, Minnesota. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration. </p><p><br></p><p>Responsibilities:</p><p>• Serve as a liaison between business teams and IT to ensure efficient communication and process alignment.</p><p>• Provide support to front-line teams by participating in case consultations and delivering solutions.</p><p>• Update and maintain documentation to ensure accuracy and relevance.</p><p>• Conduct training sessions to enhance team knowledge and effectiveness.</p><p>• Perform quality reviews to maintain compliance with applicable laws, regulations, and company standards.</p><p>• Assist with basic data tasks during compliance and audit reviews.</p><p>• Ensure adherence to policies and procedures across business operations.</p><p>• Utilize tools like Microsoft Excel, Word, and PowerPoint to support reporting and documentation needs.</p><p>• Collaborate with business units to address system-related challenges and improve processes.</p><p>• Monitor regulatory requirements to ensure operational compliance.</p>
<p>We are looking for a JDE Business Analyst to join our team. In this role, you will lead the implementation, customization, and maintenance of JD Edwards systems to align with organizational goals. You will collaborate with stakeholders, manage projects, and optimize processes to ensure efficient use of ERP tools.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation and configuration of JD Edwards EnterpriseOne modules to meet business needs.</p><p>• Partner with stakeholders to gather, analyze, and document functional and technical requirements.</p><p>• Customize workflows and applications to enhance operational efficiency and user experience.</p><p>• Develop and manage project plans, budgets, and timelines for JD Edwards-related initiatives.</p><p>• Coordinate with internal teams and external vendors to ensure project milestones are achieved.</p><p>• Provide ongoing system support, including troubleshooting, upgrading, and patching.</p><p>• Create and maintain documentation, user guides, and training materials for JD Edwards systems.</p><p>• Identify opportunities for process improvement and automation within JD Edwards applications.</p><p>• Evaluate and manage vendor relationships, including contracts and service agreements.</p><p>• Mentor team members and foster a collaborative, learning-driven work environment</p>
<p>We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.</p><p>• Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.</p><p>• Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.</p><p>• Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.</p><p>• Collaborate with business leaders to assess technology needs and implement scalable solutions.</p><p>• Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.</p><p>• Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.</p><p>• Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.</p><p>• Partner with third-party providers to balance internal staffing and outsourced services effectively.</p><p>• Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.</p>
<p>We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.</p><p>• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.</p><p>• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.</p><p>• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.</p><p>• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.</p><p>• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.</p><p>• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.</p><p>• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.</p><p>• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.</p><p>• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.</p>
<p>We are looking for a dynamic and detail-oriented Data Governance Lead to join our team. In this role, you will play a pivotal part in ensuring the effective management, security, and organization of our data assets. You will work closely with cross-functional teams to develop and implement data governance standards, policies, and best practices, driving value and compliance across the organization. This is an exciting opportunity to contribute to a progressive healthcare environment while leveraging cutting-edge technologies.</p><p><br></p><p>Responsibilities:</p><p>• Define and maintain data governance policies and standards to support multiple data domains across the organization.</p><p>• Lead collaboration efforts with data stewards, data owners, and other stakeholders to ensure data quality, security, and compliance.</p><p>• Oversee the implementation and execution of data governance tools, such as Profisee, Azure Databricks Unity Catalog, and Microsoft Purview.</p><p>• Develop and deliver training materials and guidance in partnership with the Learning and Development team to improve data governance understanding.</p><p>• Monitor and measure the effectiveness of the data governance program, reporting on key metrics and program maturity.</p><p>• Collaborate with data engineering and analytics teams to ensure data consistency and support analytical needs.</p><p>• Provide oversight for asset management initiatives, ensuring adherence to data standards and policies.</p><p>• Drive the adoption of data governance best practices and promote awareness of its importance throughout the organization.</p><p>• Manage vendor relationships to ensure the successful execution of data governance-related tooling development.</p><p>• Evaluate and enforce compliance with internal and external data regulations and requirements.</p>
Position: IT Product Owner (Data Integrations)<br> Location: Remote<br> Salary: Up to $110,000 base + excellent benefits<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br> Are you a Product Owner who thrives at the intersection of vision, strategy, and execution? <br> <br> Do you love transforming complex problems into elegant, buildable solutions? Are you motivated by the opportunity to help build brand‑new digital products from the ground up?<br> If so, we have an incredible Product Owner role— playing a critical part in a major digital transformation that is redefining and transforming services.<br> This is a rare chance to join a newly built, remote‑first product and engineering team shaping the future of a multi‑industry ecosystem.<br> <br> About the Transformation<br> We're building a modern, connected, mobile‑responsive digital platform that unifies dozens of systems into one seamless experience. Think:<br> • MVP‑first mindset<br> • Scalable, flexible architecture<br> • Seamless data flows<br> • Consumer‑grade UX<br> • A team empowered to innovate quickly<br> And you’ll be at the center of it.<br> You’ll Own…<br> • Translating data, API, and integration requirements into clear, actionable user stories<br> • Partnering closely with the Sr Data Integration Engineer to shape data flows, CDP capabilities, and API frameworks<br> • Prioritizing a data‑heavy backlog that balances business value with technical complexity<br> • Ensuring delivered work is accurate, secure, and scalable<br> You Are…<br> • A Product Owner who understands how data moves through systems<br> • Comfortable working with data engineers, APIs, ETL/ELT workflows, and integration frameworks<br> • A strong communicator who can simplify complex technical concepts for non‑technical audiences<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are looking for an experienced ERP/CRM Analyst to join our team on a long-term contract basis in Minneapolis, Minnesota. In this role, you will be instrumental in optimizing system performance, ensuring seamless data integration, and driving business insights through advanced analytics. This is an excellent opportunity for professionals who excel in technical problem-solving and cross-functional collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Act as the technical expert for ERP/CRM systems, ensuring smooth integration and robust functionality.</p><p>• Evaluate, refine, and optimize data processes across ERP/CRM platforms and associated systems.</p><p>• Design and maintain dashboards, reports, and key performance metrics to support strategic decision-making.</p><p>• Partner with various departments to understand business needs and translate them into system solutions.</p><p>• Identify and resolve technical issues within ERP/CRM systems to minimize operational downtime.</p><p>• Facilitate data migration, cleansing, and validation during system upgrades or implementations.</p><p>• Adhere to data security and governance standards while managing system configurations.</p><p>• Develop and implement API connections to enhance system interoperability.</p><p>• Ensure effective documentation of business requirements and system configurations.</p><p>• Provide ongoing support and training to users for optimal system utilization.</p>
We are looking for an experienced Data Governance Lead to join our team in Minneapolis, Minnesota. In this pivotal role, you will oversee the implementation and enforcement of data governance policies, ensuring the integrity, security, and compliance of data assets. With a blend of leadership and technical expertise, you will drive initiatives that enhance data quality and optimize governance frameworks.<br><br>Responsibilities:<br>• Oversee and maintain data catalog, metadata management, data quality, and lineage tools to support governance objectives.<br>• Collaborate with data owners and technical teams to identify and resolve issues related to data quality and integrity.<br>• Implement role-based access control policies across data platforms, ensuring compliance with privacy regulations and organizational standards.<br>• Evaluate emerging tools and technologies to enhance the efficiency and impact of the data governance program.<br>• Establish and monitor key performance indicators (KPIs) to measure program effectiveness and identify areas for improvement.<br>• Lead efforts to ensure data remediation processes are aligned with organizational goals and compliance requirements.<br>• Provide technical expertise in managing data platforms, including data lakes, warehouses, and databases.<br>• Develop and enforce standards for data privacy, security, and accessibility across all data assets.<br>• Guide the organization in aligning data governance initiatives with enterprise risk and IT risk management strategies.
