We are looking for an experienced Director of IT Product & Business Analysis to act as the strategic link between technology and business operations. In this role, you will ensure seamless communication and collaboration within the organization, aligning technology initiatives with business goals. This position offers the opportunity to drive innovation, enhance processes, and foster meaningful partnerships across teams.<br><br>Responsibilities:<br>• Lead technology-business alignment efforts across the Americas, overseeing strategy and operations in multiple regions.<br>• Advocate for business stakeholders, ensuring their feedback and ideas are integrated into technology plans and initiatives.<br>• Represent the technology department in discussions with business leaders, external partners, and suppliers.<br>• Analyze regional business needs, from strategic priorities to operational requirements, and communicate them effectively to the technology team.<br>• Drive continuous improvement by leveraging technology to enhance business processes and the overall user experience.<br>• Facilitate planning and governance processes, ensuring active participation and awareness among business stakeholders.<br>• Oversee service transitions to operations, including activities like testing, service negotiations, and change management.<br>• Promote innovation and creativity within the organization, building trust and shared ownership across teams.

• Bachelor's degree in Information Systems, Business Administration, or a related field.<br>• Minimum of 10 years of relevant experience requiring attention to detail.<br>• Strong expertise in agile product management and business analysis.<br>• Proven ability to build and maintain relationships across diverse teams and stakeholders.<br>• Experience in developing and executing business roadmaps.<br>• Exceptional communication and collaboration skills.<br>• Solid understanding of technology-driven process improvements and change management.

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