<p>Help Desk Specialist – Long-Term Opportunity with a small company! IMMEDIATE CONSIDERATION/ IMMEDIATE INTERVIEW! </p><p>Location: ONSITE DAILY DES MOINES, Iowa </p><p>NO Sponsorship. At Least 1 year of PROFESSIONAL experience. </p><p>Why Join This Company? &#128188;</p><p>Do you love helping others and solving tech challenges? &#128421;️ Are you an IT Support Professional who thrives on delivering exceptional IT support? &#128588; We're searching for a dedicated Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support!</p><p>&#128204; Expand your knowledge - Azure, O365</p><p>Only apply if you have positive attitudes, &#128170; strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!</p><p>*****Contact Info: For immediate consideration, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** My DIRECT EMAIL address is on my LinkedIN profile.*****</p><p>&#128736;️ What You Will Do: </p><p>Your day-to-day will include:</p><p>✔️ Tier 1 Help Desk Support &#128187; Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support</p><p>✔️ Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support.</p><p>✔️ Ticketing Management System experience</p><p>✔️ Addressing High Volume of tickets &#128203;</p><p>✔️ Hybrid Active Directory: Password resets, account unlocks, and access management &#128272;.</p><p>✔️ Supporting Office 365 apps, Active Directory,</p><p>✔️ Troubleshooting network connectivity issues &#127760; (DNS, DHCP, TCP/IP).</p><p>Must-Haves ✅</p><p>&#128161; 1+ years Tier 1 Help Desk experience.</p><p>&#128161; O365 experience</p><p>&#128161; Solid hardware & software troubleshooting skills.</p><p>&#128161; Ticketing systems</p><p>&#128161; Knowledge of basic networking: DNS, DHCP, TCP/IP &#128268;.</p><p>PLUS’S: </p><p>&#128433;️ Experience with Citrix. &#128257; Knowledge of Cisco Meraki switches & Cisco firewalls.</p><p>   Azure</p><p>Soft Skills &#128172; That Make You a Set Apart</p><p>&#127775; A problem-solver with a can-do attitude. </p><p>Patient, & helps users feel at ease.</p><p>Apply? &#128196;</p><p>If you're excited to troubleshoot, and Expand your IT Support skills with a prestigious company don't wait—apply today&#128640;</p><p>This is a full-time salaried Help Desk Specialist Direct Hire PERM up to $65K PLUS BENEFITS!</p><p>For immediate & confidential consideration, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** my DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. Your resume will not be submitted to any client companies without your direct permission.</p>

<p>• Minimum of 1 year experience providing Tier 1 Help Desk support.</p><p>• Proficiency in troubleshooting hardware and software across various devices.</p><p>• Familiarity with ticketing systems for managing and resolving technical issues.</p><p>• Basic understanding of networking concepts, including IP and connectivity troubleshooting.</p><p>• Knowledge of AD / Office 365 applications.</p><p>• Experience with Citrix and Cisco technologies is a plus.</p><p>• Strong communication skills, with the ability to explain technical concepts clearly.</p><p>• Positive attitude and dedication to delivering excellent customer service.</p>

<h3 class="rh-display-3--rich-text">Technology Doesn't Change the World, People Do.^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>